2631 comments found

spatecc Purchased

Hi. I have Modernize 3.01 and yesterday update WP to last version. Since then, I lost half of my index page and I can not edit pages at all. What can I do?

GoodLayers

Hi,

Can you try to update the theme please? Also you may check this out as well > http://support.goodlayers.com/editorpage-option-is-not-showing/

Let me know if this helps or not :)

Default-user
spatecc Purchased

How can I update? Only need to upload new version via ftp? I still diddnt do major changes on template… Thanks in advance

GoodLayers

Hi, To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘modernize….zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

Hi, I would like to add the gallery into a widget in the sidebar without Flickr, I have tried to use the shortcode you provide in your website for Modernize but it’s not working.. is it possible to add it? can you help? Thanks a lot!

GoodLayers

Hi,

actually this should work… Can you make sure that your gallery title contain only English character? not any special chars allowed.

Also, I’m not sure what’s the result when you put gallery shortcode in there? Can you provide some screeshots please? (droplr.com)

Cheers! :)

Hello, I have a problem with the links in the slide. When I edit an image with the yellow button with a pencil I put a slider title, a slider caption and as a link type I select “link to URL” and then in link path I introduce the site link and when I save it and update the page it doesn’t work, I don’t have any link at all. Can you help? Thanks!

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

Hi there,

I want to change the number of words/characters of the post excerpts that are displayed in the blog section on a page.

Could you please indicate which code I have to adjust and its exact location?

Thanks a lot in advance.

Regards, Sascha

GoodLayers

Hi,

Sure, if you are using as page item, you can change it here > http://d.pr/i/vOj9

But if you’re using as archive (category, tag, search), it’s here > http://d.pr/i/PegW (in admin panel )

Hope this help :)

Default-user

And again, it’s so much easier than I thought. Just had overlooked this option on the page, because I was so focused on the post(s) :-)

Thanks for your prompt support and your outstandingly well-organized and -structured theme!

kausany Purchased

Hi, in .content-wrapper I’m trying to give more margin, but then the text overflows. What I do is the following:

.content-wrapper {margin: 0 20px;}

Can you help? Thanks!

GoodLayers

Hi,

Could you please provide screenshot with description of your problem? I’m a bit confused right now. You can upload screenshot to droplr.com and share the link here.

Hello,

Same problem with Twitter authentification : Fatal error: Cannot redeclare class OAuthException in /home/www/58b562ed24e6f84054c7c6f50cc96297/web/xyz/wp-content/themes/goodspace-v1-09/include/plugin/custom-widget/twitteroauth.php on line 15

I have to remove totally all templates files to can re-use wordpress so I can’t configure the plugin because when I activate the template, the fatal error appears…

Moreover, what can I do if I wont create a twitter app because I don’t have utility of it ?

I use the “GoodSpace” template.

Regards

GoodLayers

Hi,

Can you please try to replace the file ‘include/plugin/custom-widget/twitteroauth.php ’ with this one > http://d.pr/f/t94N (repkace via ftp) and try to activate theme again.?

anyway, you must create twitter app because new twitter API require you to do that. I can’t do anything about this too. It’s about twitter side itself.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hello, I purchased Modernize (latest version installed) and so far it has been a great experience to build from. My one question right now is when I reduce the size of my browser (and displaying on mobile devices), everything adjusts correctly but I lose the slider caption. Is this a known issue? Thank you

GoodLayers

Hi,

We remove it when site’s opened with phone because slider caption will be too big and take whole space from slider image. It will look not so good :(

Cheers! :)

Hi there, I am having trouble making the right sidebar for my blog page work. Do you have a video with more steps and directions on how to set that up? Thanks you.

GoodLayers

Hi,

well we don’t have video but please follow this.

1. create sidebar in admin panel > http://d.pr/i/6Gdl

2. go to edit your blog page and choose layout and sidebar that you created here > http://d.pr/i/TIIk

3. go to appearance > widget and assign sidebar item in sidebar that you created.

4. if you’re using as category, archive page. You can set layout here > http://d.pr/i/31QB (in admin panel ) then go to appearance > widget and put in this > http://d.pr/i/7sBs

you can also learn more about this in the doc we provided. After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

Hope this help :)

Is it possible to center align my menu items instead to the default left?

GoodLayers

P.S. you need to login to forum first to see it.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

tsachee Purchased

Hello,

I have the Modernize version 3.11 installed and for some reason I cannot click any sidebars or slide any of the sliders to change options in the Goodlayers options page. I saw some forums posts and have changed the wp.config file as per here: http://support.goodlayers.com/editorpage-option-is-not-showing/

I also tried in all browsers, FF, Chrome and IE and none of them work (even emptied the cache several times). Please help, as I can’t move on to customize my site.

Thank you!

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

Default-user
tsachee Purchased

I have sent a message on the form. I’d appreciate your quick response. Thanks!

Hi, I have recently tried to update a number of aspects on our website and I cant seem to make adjustments to the site via wp. I just uploaded the most recent version of the Modernize theme to our wp site thinking this may have solved the problem but it still appears to be there. When i go to look at past posts the text appears in white and then when trying to create a new post or add a new photo i am unable to type or select any files to upload. Can you please advise what i should be doing?

Thanks

GoodLayers

Hi,

Can you check this out first > http://support.goodlayers.com/editorpage-option-is-not-showing/ and also please deactivate all plugins too?

Default-user

Hi Support Team,

I have made the change suggested in that article. I’ve also checked the media library, and there are no corrupt files.

When we switch the theme to wordpress default theme – twenty twelve – the problem goes away? Do you have any further suggestions?

Thanks

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

beesobusy Purchased

I love this theme and have been using it for a while. Today I encountered an issue I have never come across. Pagebuilder is not functioning correctly. Everything is there, but when I try to move an item I get a series of yellow boxes running down the page and the item will not move. Thank you in advance for your help.

GoodLayers

Hi,

1. please see this > http://support.goodlayers.com/editorpage-option-is-not-showing/

2. please also try to disable all plugins and see if it’s fixed or not.

Hi – nice template. some short pre-sales qtns if you don’t mind.

I particularly like the Shop (WooCommerce) feature of the site.

Some qtns:

1. Can I create Menu items for Shop Categories on Main Menu ?

2. How Many Shop Categories can i create ?

3. How does the “Related Item” slider work ? Ie can i define & set my own “related items” or is it non-customisable ?

4. Can i simply use the wooCommerce for email orders instead of on-line purchase ?

Thanks.

GoodLayers

Hi,

1. yes.

2. I think it’s unlimited

3. I’m not sure about this as well. I guess it’s called form the same cat or tag

4. I’m not sure about this as well :/

Sorry that I can’t answer all of your answer. It was because of that we are not a creator of woo commerce plugin. Our theme just support it. If you have question about this, you might ask it on woo commerce support site directly. > http://www.woothemes.com/support/ You may get the better answer from there :)

Thanks for interest anyway :)

I purchased this theme and have installed it with the demo content, however, the slider is ‘flickering’ at a million seconds! Lol

Please help!

emailmaribel

Delete. I solved it. :) Thanks anyway!

GoodLayers

okey :)

pre purchase question:

Can you set a a background image for each page? In addition to the box containing content?

Cheers

GoodLayers

Hi,

We don’t have option for each page. You can set bg but it will be used through the site. Anyway, there’s still a way to set bg on each page using css code. I can guide if you’re okay with that but it require to put each css code per page.

Hi. I love the theme and I am very interested in using it for a client. I have a few questions though and I apologize if these are beginner questions or something that you have answered in the 111 pages of comments!

1. Can the top bar (sitemap, slogan, etc) be removed? 2. Can the main page have a static image at the top instead of a slider? Does it have to have the copy over the image? 3. Is there a calendar and twitter feed widget that will work with this theme?

Thank you for your time. I look forward to your response.

GoodLayers

Hi,

1. yes

2. You can actually set one image on for the top slider :)

3. for calendar, you may need to use as external plugin, for twitter widget, we have it in this theme.

Thanks for interest anyway :)

hello There is a problem the admin user input ??? problem : No username or password is incorrect ? problem

GoodLayers

Did you solve it yet? This seems to be not a theme problem :/ I have not idea about this as well :(

ruuma Purchased

HI, I have purchased the theme on 2012-05-07. I am not able to create an account on the support forum with my purchase code. Please help me out, I have one issue with linking tabs externally.

GoodLayers

about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

About Q, you meant to link from external source to a page with specific tab opened?? well, this is not possible with the tabs in this theme :/

Default-user
ruuma Purchased

I am able to login now.

costea17k Purchased

Hi, I don’t have all the files for LayerSlider. I have only a documentation folder and another folder with some images named element-item. There should be a zip file with the plugin, but it isn.t. I’ve downloaded themeforest-1264247-modernize-flexibility-of-wordpress.zip file from here. Is this normal? I also have a txt file with some encoded text slider-data.txt

Default-user
costea17k Purchased

I fixed the problem. It seems that LayerSlider is allready included in Modernize template. I just have to activate it.

i am having trouble with uploading demo data, I used the wordpress importer and selected the demo.xml and it said it failed to upload all of the content. what can i do?

GoodLayers

Hi,

Can you try to increase php max var and php memory limit first?

You can ask your host provider to do this.

Hope this help :)

Default-user

Thank you, however it didn’t work. My client is using Inmotion Hosting and for some reason it just wont properly upload the demo content. However I tested it on my Godaddy hosting and it works great. The client will not switch hosting accounts so what do you suggest I do to make it work? Or what should I discuss with her hosting company?

Thank you for your time

GoodLayers

You need to ask your host provider to do this. This is the problem that occurred by their side. I couldn’t do anything about this too :/

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