GoodLayers

GoodLayers supports this item

Supported

2725 comments found.

Hello,

I have bought the theme.. Need to know is there any example websites using the Modernize theme.. Please send me the url list if you have..

Thank you, Vik

Hi,

Please login to our support forum and see this > http://support.goodlayers.com/forum/topic/9836/show-your-site

Hi, I am taking on a site that uses Modernize theme. and right now it is having a major error, - sometimes it has no margins when viewed in browsers or mobile devices (doesn’t seem to make a difference which ones) - site stretches out weirdly and it loses it’s shape/ layout) Running Theme version 2.23,. the site is: www.lifewrap.org Since I did not set the site up, I don’t have access to support. Is this a known issue we could solve by getting the newer version of the theme? And would it be easy to switch out the versions/ update?

I am also trying to figure out how to unbold the text as it is hard to read. Any help/ advice is greatly appreciated! thanks! Brindl

Hi,

Please try to disable all plugins and see if it’s fixed or not.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Hi there, I just bought the theme and set it up. I register in forum and cant use at all or how to use? I had inserted my purchase code and etc? where to submit ticket? I m so frustration now. Please contact me or guide me where to submit ticket for support and etc.

This is frustrating. Please help.

Hi,

Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

Anyway did you check the doc we provided yet?

After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.

Hope this help :)

This theme appears to have no loop template for the blog, only category and archive templates… see http://www.new.solomonslaw.co.uk/news-updates. Note how the post titles are missing and any sidebar selection is also ignored. Compare this mess to a single category post selected from the footer where everything displays correctly..

Hi,

Please go to setting > reading and make sure that post pages is set to ‘select’

hi after update new version top search not active url www.bromindo.com please help, thanks

social share can’t display to

Please go to admin panel and change icon mode to ‘dark’ > http://take.ms/FbAs7d

Hi there,

This is for sure a good theme.

However, I had email few times asking how come I cannot access the forum at http://support.goodlayers.com/forum. I dunno where to create the forum topic. I had created account here. But I still cannot access? Could you pleas assist? I am in urgent to get this website to be done.

Thanks a lot.

About the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

hi there, i just bought the theme and i’m trying to upload my logo but it get a ? image instead of my logo… can you help me with this please

thank you very much

mmm what size should my logo be to be uploaded… thank you

Hi,

Try 210px in width.

Cheers! :)

Hi there again, I just tried to set up my home page as the demo site but everything went wrong i think because it does not look like the demo at all. I followed the direction that are in the documentation but It said failure like a lot of times. So my question is how can I remove everything I have done and start everything all over again.? please help

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

requested information sent thank you in advance

I replayed the email you guys sent me, thank you again

Hi,

Is possible to turn on Front-end testimonial posts?

thanks,

oh that’s not possible :/

You have to fill it manually.

Is there a plugin for it?

I’m not sure about that as well but I don’t think so :/

Hello,

I love the theme!

How do I get rid of the arrows on the right side of the menu tabs that have drop downs?

Thanks!

Hi,

Could you please provide screenshot with description of your problem? I’m a bit confused right now. You can upload screenshot to droplr.com and share the link here.

Please also provide page url in case of I can help with this :)

Hello my friends, some forecast for any files in retina. :(

Could indicate some technical information for this? Thks! :)

I’m afraid that need a lot of customization :( . You might see this > http://retinajs.com/ , http://www.sitepoint.com/css-techniques-for-retina-displays/

Thank you my friends, you gave me where to start! Happy to have purchased the thema of you, if you could give another 5 stars! Thank you for your attention!

Can you help me set up an external payment gateway in WooCommerce. I am trying to use Cynergy Data as my merchant account and cannot quite figure out how to integrate it. Thanks!

Sorry I’m not experience with that and it’s pretty beyond my support scope too :(

hi how to make the tag to look presentable? or eliminate altogether the display tag. ( sample : http://www.bromindo.com/portfolio/viking-micromatic-upright-sprinklers )

and one more thing I want to ask, why layerslider can not appear when accessed using a mobile phone ? please see www.bromindo.com

Hi,

1. Try to add this code at the end of style.css or in custom css box in admin panel(http://d.pr/i/dHhW)

.single-port-tag {
display: none;
}

2. hm, seems like on demo site is fine. Can you try to disable all plugins and see if it’s fixed?

I have an issue with navigation on MOBILE devices for this page. Navigation doesn’t show up. Can you let me know how to fix it?

http://www.angelglass.ca/

Thanks.

hm,

seems like it’s working fine…. > http://take.ms/QUipeb

I figured out it’s just a cache from browser. Clearing it is ok. Thanks

hi, how can i add more space on content area and lees space on sidebar, i need put an google Ad 728*90 on page content area, Right now we have around 630

Thanks

Hi,

nope sorry but that’s not possible. The layout is fixed width :/

hi…why look at the iphone to be like this ? http://d.pr/i/DB9C

Hi,

can you provide site url directly please? I’ll check on the live site.

www.bromindo.com

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

Good theme overall. I wish it had the functionality of updating from the WP Dashboard instead of the manual update.

sorry but we don’t have that :/

It needed to be update manually.

Hi!

Seems like a great theme. One question, is it possible to use an “Accordion”-slider like this: http://rttheme13.templatemints.com/?theme_style=1&slider_type=accordion&background_options=1&background_image=5 ?

sorry but this theme doesn’t have that slider :(

Thanks for interest anyway :)

Hi there, amazing theme! My only issue I am coming across is on the mibile side of things when I use the lightbox feature. When i click on the image in the image gallery, the image from the lightbox struggles to adjust to a proper size. I just wanted to know what options are there to fix that? I would like the image to take up the whole screen when clicked on through a mobile device, and also be able to swipe through it. I have heard of swipebox. Do know if that will work with your theme and if so, how easy is that to implement. If you have a another solution that requires custom work, I would like to know how much that would cost if possible. Thank you!

Hi,

That should need a lot of customization because right now we’re using plugin ‘pretty photo’ for light box. You may need to switch to others… in this case please consider to hire a coder to implement :/

May be this site? > Tweaky.com

hi, Is there a way i can add some information on the right part of my header in multiple lines. lIke text address phone and two more lines I have tried but all the information is displayed in one side. Also is there a way to add phone to the contact form you have for the theme.

Thank you in advance

Monica

Thank you, I actually did that to header and it worked… mmm i’m sorry to bother you and to add phone to the contact form you have for the theme, what can I do is this possible..?

Hi,

Well contact form field can’t be added or cutomized. Please try to use plugin ‘contact form 7’ instead.

Hope this help :)

thank you very much

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