2654 comments found

OTRU Purchased

I’m trying to add a support ticket and nothing is happening when I press submit (just hangs). I’ve tried it a few times now…is there something wrong with the site?

GoodLayers

Hi,

Today the Envato API is being temporary down. BTW, could you try to create a ticket again? I think it’s good now.

Kind Regards,

Anyway to get the Continue Reading to display next to the content and not on a new line… Seems like this theme is using a custom function for the read more etc. The excerpt is wrapping in div tags.

Default-user

I got it working with a custom function…

Hello,

We purchased this theme for one of our clients and the version was 3.11. How can we update the theme to the latest version from wordpress?

Please reply.

GoodLayers

Hi,

To update the theme,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘modernize-vx-xx.zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

Default-user

Hi there,

Thanks for the reply. I have downloaded the latest version that is v3.16.

Do I need to uninstall the older version first (that is in our case v3.11) to install v3.16? I actually did uninstall the older version but v3.16 is somehow not installing…so I installed the older one back and that worked. Please let me know how to upgrade it to newest version now.

Also is the latest version still compatible with IE8?

I also need to customize the CSS. Would you please throw some light on how to do that? All I found on your website is to make a Child CSS and then upload the new CSS under a new theme name as it says on this page: support.goodlayers.com/creating-child-theme/

I will really appreciate your help.

GoodLayers

Actually you can install 3.6 directly…

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :( They will inspect on the problem for you.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

SerNeo Purchased

Hi, Is it possible to make Column-Service to display something like this: http://joxi.ru/5V6XUxjKTJAVH7on-Q0 ? Big Image + Title + Caption and Button read more? and divided in 5 columns

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

SerNeo
SerNeo Purchased

The ticket was created on your forum before I posted here and there was no answer. I was hoping to get answer here.

Didn’t get far with this theme. I activated and was able to make the top menu items appear but that’s it. Watching your youtube video about setting up the demo page, and it differs from what I see. The video said to go to the Settings/Reading page, and I should click on “A static page” then if I click on the buttons for “Front Page” and “Posts page” I will see all these options in the theme. But the only thing I get are the pages I have created already with my former theme. Help?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi,

I just took over this clients chamber of commerce website who is using your theme and wants me to change their current directory over to the business directory plug-in, but there seems to be a conflict going on with it. Initially, I turned off all of the plug-ins except for the directory plug-in and it still did not work correctly, and then when I changed the theme to twentyfourteen it worked properly so it is definitely a theme issue. The plugin partially works, but there are some areas, such as registering that it will not go to the next step, and the directory layout is incorrect, compared to when I changed the theme over to twentyfourteen.

Is there any guidance you have on how to remedy the situation the client really likes this plug-in and your theme? Anything you can do to help remedy the situation would be appreciated.

Thanks in advance.

Victor

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

(Please ask purchase code from your client to submit the ticket : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Is there any update for the theme to make it compatible with Wordpress 3.9.1? When I go to make a portfolio post I no longer get my toolbar, and it won’t let me post.

GoodLayers

hm,

actually the theme works with 3.9…

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please provide wp access + url so they can inspect on it.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

How can I add a background image just underneath “Home | Site Map | Support” and behind the company logo?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello, how can I overwrite (translate) the blog’s “Read more” link? The option in Modernize settings’ Translate does not seem to do anything. Also, is there a way to remove that “Read more” altogether?

Thanks,

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi Modernize Team,

I have been using your template for around 12 months now and it has been great. I am now wanting to add an image in either the header or the footer of the website (www.crushfinewines.com.au) I’m sure how to do this. I either want to add the image under the social media icons in the header or in the footer under the recent posts. I have tired adding it using a widget but there isn’t a suitable widget to image an image.

Please advise how i can add this image.

Thanks Amelia

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

hiakz Purchased

Hi Modernize Team,

Is it possible to show Featured Products, Recent Products, Top Rated Products in the Homepage below the Slider?

Of course these Products will be those that are added under the WooCommerce Products list.

Hope to get a positive response. Cheers!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello,

I have some questions, if you kindly answer me :). I want to make a website, something about “news, magazine, press, blog” and i want to buy this theme (feedback for this is awesome) but i look into WorldWide and i dont see any difference between this two. More than this i see WorldWide is better optimized, example: widget articles title/link is in “h4”, in Modernize is just a simple title/link. H4 is better than nothing, i think so. And is cheaper.

So i guess in backend… menu administration, page build and some options are the same between this themes.

My questions: I want to know what is the difference between this two? From your themes, what theme do you recommend me for “news, magazine, press” and why?

Thank you for your time.

GoodLayers

H,

First of all, Thanks for interest :)

Well, yep these two themes are running on the same framework but if you’re looking for magazine, news type, I suggest Worldwide instead as we designed to that purpose specially.

Most themes are running on the same framework so general functions would be the same except some themes that need specific functions such as tour package, charity theme, and the main different point is design that is corresponding to certain category.

Cheers! :)

Default-user

Thank you. So i will take WorldWide. PS: i love menu administration for your themes, its just awesome. See ya.

GoodLayers

Hi,

Thanks! :)

How can I change the image of the author (where the blog posts are)? I don’t see it under “users”. Thank you.

GoodLayers

Hi,

You will need to register user’s email to this site > https://en.gravatar.com/

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Thanks!

Hi Guys,

I had logged in a ticket few days back regarding the blog for Modernize. How do i set up a blog section on the theme?

Ash

GoodLayers

Not sure that our dev didn’t answer the ticket yet? Can you provide ticket url please?

Hi,

a presales question. Is there a German .pot file available?

Thanks, JosJee

GoodLayers

Hi,

We have pot file but you have to translate it to German by yourself. You can use plugin ‘codestyling localization’ to do that :)

josjee

I know but if you or someone else has a German pot file this would save me hours translating. Thanks anyway. -Jos

I am having trouble. Right now we have 3/4 blog item thumbnail being listed on the homepage. The featured images show for the blog posts and it adjusts to the size of the page. However, when you look at it on a mobile device the background color for the image extends to width of the page but the thumbnail does not extend or resize across. Any ideas? Also, do you offer premium support or can we pay someone to look at the problem?

Thanks,

Charlie

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Another question: What file is responsible for changing the size of the blog thumbnail image as the screen size changes?

Thanks,

Charlie

Ok so on your demo of homepage demo 2 I see you have the blog item listed. However, for the blog thumbnail you use this image http://themes.goodlayers.com/modernize/wp-content/uploads/2012/01/Fotolia_21995387_Subscription_Monthly_XXL-390x224.jpg but for the featured image at the top of the actual blog post you use this image http://themes.goodlayers.com/modernize/wp-content/uploads/2012/01/Fotolia_21995387_Subscription_Monthly_XXL-390x224.jpg. So how did I get the featured image to be the right size so when it adjusts down on a mobile device it goes across the screen and is not filling up 3/4 the width of the page?

Also how do I fix the featured image for the blog post so that when it turns into a blogthumbnail it is not distorted and unclear?

GoodLayers

Could you create all issue as support tickets in our support site? Sorry for late reply anyway, I just had a long flight today :/

Here you are : http://goodlayers.ticksy.com/

Cheers! :)

Hi, I was wondering if it is possible to have a ‘next page’ type setup on the testimonials page? Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

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