An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ignitethemes, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ignitethemes:
Hi and welcome to Ignitethemes. If you purchased one of our files and need support please visit our Support Forum. If you have a pre-purchase question please use the contact form on our profile page.
- Before contacting us for support make sure to thoroughly read the documentation included with all our themes.
- We do assist with all theme features, troubleshoot bugs and assist with configuration.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.