192 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
crashette Purchased

I appreciate your response to all my questions but your documentation should have already provided the answers to these questions. Your documentation should provide a step-by-step, not just focus on features, and if you’re not going to do this, there should be a support forum. The the theme should also include content which would make it a heck of a lot easier to set things up. Thankfully I have some experience with WP and am capable of getting my hands dirty in the code but there is no way a new user would be able to resolve some of the same issues I’ve had to dig for.

I realize this is an older theme but as long as it’s being sold here on ThemeForest, the documentation should be clearer or you should still provide a support forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
crashette Purchased

The News Problem appears to be because the theme keeps loosing the “Featured Image” settings box. If I switch themes, I see the Featured Image, when I switch back to Mondeo, it’s gone. Why is it doing this and how do I fix this?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
crashette Purchased

These questions are still unanswered…

1) On my Portfolio list page, I know how to change the maximum display of 64 to whatever I want but if I have it set to display 10 images at a time and I have 50 images or so, the next button appears, but when I click the next button it does not go to the next portfolio page it goes to the 404 page.

2) The Featured Image Settings box keeps appearing and dissappearing. Even with all plugins are deactivated.

3) News page – If I do not want to include an image, how do prevent the blank image from showing (featured image)? Some News posts have have images, others may not. Is there a template file I need to edit to do this or shouldn’t it have the smarts to do it whether you’ve decided to include an image or not?

4) Header – I know that I can remove the social icons by not including the URLs in the Mondeo setup but is there any way to add either a text box or image in that space when using Layout 1? I know you don’t do any custimizations, I’m asking which file I would need to edit to do this.

5) Lastly, since this theme is a little old, although updated, if at some point you remove it from ThemeForest and you no longer have a support forum for it, where will the original demo theme be kept? I ask this because you do not include the demo content as part of the theme download so if at some point you take down the theme and I need to see the features again to see how to set everything up, I would like to be able to view the original demo theme.

Hopefully these are the last of the questions :)

HawkTheme

1). I have told you, I need the living site, so I can check your issue.

2). Yes, this is an old theme on themeforest. If you can’t to use it, please contact with themeforest to apply for a refund. I think this theme is not fit your needs.

Default-user
crashette Purchased

I know the theme is old, I didn’t notice the date untl after I purchased it but that’s still ok, it’s a beautiful theme and works great for what I need it to, there are just a few minor issues I’m trying to resolve and would appreciate your assitance with. I have the site now live but I can not post the URL to a public forum. If you would kindly let me know an email address I can use or if you would email me directly, I would gladly let you see the live site so I can find workarounds for the issues listed above. I’m sorry if this is taking too much of your time, normally, themes suppliers provide forums for this type of thing.

HawkTheme

Please send me a message from my profile page contact form with your wp login information and I’ll get you fixed up, but now it’s weekend, we will reply you in next week.

Default-user
crashette Purchased

I sent you 2 emails on 04/03 with the login info and haven’t heard anything back. Do you have any ideas on how to resolve these last remaining issues listed above and detailed in my email?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a couple of questions:

First – will you be including a Pinterest icon anytime? secondly – I notice someone asked about skin 4 ad how to create it. I understand that you go to Appearance – Mondeo – homepage to create it, but I was hoping you could develop on that a little as I have created my whole site, minus the homepage as I cannot figure it out. thirdly – On my contact page I see there is a contact sidebar which states that it needs a widget. When in widgets I can’t see anything that goes there. Ideally I would like the contact page to only have one column and no side bar, is there a way to do this? Thanks

HawkTheme

1). We have no plan to add the Pinterest icon.

2). If you mean the layout of the homepage, you can find all the code in the package => custom_content_template

3). No, it does’t support the one column.

Default-user

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello

I am completing my homepage with skin4. All looks well, but I notice that in the demo the three pictures are smaller than the ones I have. How can I decrease the size of mine so that they fit on the page correctly. Thank you

HawkTheme

Can you show me your page?

Default-user

www.hmryachtsales.com/new

HawkTheme

Hi, I think your images have no issue.

Default-user

When I open up my webpage the bottom of the rectangles are cut off and I need to scroll down to see them. When I open up your demo page the rectangles are fully displayed.

HawkTheme

Sorry, I’m not sure I know your mean. What’s the rectangles?

Default-user

When you are on the homepage there are 3 pictures that move around. In the demo I can see the pictures and text. On mine I see some of the picture. In order to read the text and the rest of the picture I have to scroll down. The demo seems to be smaller, mine is larger.

HawkTheme

Sorry, I don’t find the different place.

Default-user

Can I email you a picture so you can see?

HawkTheme

Please email me using my profile contact form.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, Im having a problem to set the the quantity of portfolio items in portfolio list. Although I change it in Mondeo settings, it only shows 10 items and I want to show 12 or more. Can you help me with that?

HawkTheme

Go to dashboard => settings => reading => Blog pages show at most => set it as “-1”.

Default-user

It works! . I changed it, to the amount of blogs post I wanted. thanks a lot..

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi- I’m providing support to a client for this theme where their intranet site loads properly, but when trying to access the admin panel, it throws the following error in the web server logs:

Call to undefined function login_header() in /var/www/html/al/wp-login.php on line 673

When I switch the theme manually in the database, it works fine. Only happens when I have Mondeo as the default theme. Can you please advise?

HawkTheme

Sorry, please using the current user which has purchased our theme to ask question here.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

In which file can i find the ? I opened the header.php but is not there. could you help me?

HawkTheme

Find what?

Default-user

Sorry about that. Im looking for the .site-logo div

HawkTheme

in: includes/inc.helpers/help.sitetitle.php

Default-user

ok thank you very much. one more thing. how can i add alt and title to my “sized_images” in the homepage?

HawkTheme

You can only add “alt”. See the shortcode options: http://mondeo.themedownloaded.com/images/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi HawkTheme,

Love the Mondeo theme and has worked great until a few weeks ago, I have been getting this error at the top of all my pages:

Warning: Missing argument 2 for wpdb::prepare(), called in /home/content/34/9653634/html/wp-content/themes/mondeo/framework/plugins/post-types-order/post-types-order.php on line 173 and defined in /home/content/34/9653634/html/wp-includes/wp-db.php on line 992 Warning: Missing argument 2 for wpdb::prepare(), called in /home/content/34/9653634/html/wp-content/themes/mondeo/framework/plugins/post-types-order/post-types-order.php on line 251 and defined in /home/content/34/9653634/html/wp-includes/wp-db.php on line 992

You can view the website here: www.bodylinespdr.com/before-after. The rest of the website seems to be functioning fine.

All themes and wordpress versions are up to date.

Thank you for any support you may be able to offer.

Jackie

HawkTheme

Please update the theme to the latest version.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

I purchased this theme a few years ago.. I’m on 2.0.6, would it be safe to update wordpress to 3.8.1?

Thanks,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

After I create a Gallery in my page then click on an image, I am getting the error ”Image cannot be loaded. Make sure the path is correct and image exist.” plz i need help

http://www.osaan.sa/?page_id=58
Default-user

hello plz i need answer

Default-user

I am still waiting for the answer ….?

HawkTheme

Please choose the media link to “File”.

Default-user

from where??

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
mayela Purchased

Safe to upgrade wordpress 3.9 ?

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