119 comments found

Hi,

I ve tried several times to enquiry on your website but i don’t know how to open a new thread.

anyway, I’m looking for:

  • mailchimp plugin has 150px padding by default on my footer. I am trying to add custom CSS .class_custom{ .mc4wp-form-1 { padding: 0px; } }

    what happen is: it works if I add custom CSS just in one page, but when I go to theme options to add the custom CSS for the whole website (please note I’ve located this plugin into the footer so it will be visible anywhere and not in only one page)nothing happens.

    where am I wrong?

  • where I can write “need help? + my phone number” and see it showing below the top drawer?
  • mobile view of the main menu s showing not good, i tap the menu icon and a left drawer appears but there is white & empty space between menu and page. how can i fix that?

I do understand & apologize if this is a wrong place where to post so many support questions but i couldn’t do it on your support website.

Thanks!

ThimPress

Hi sareecolella.

Please create new topic on thimpress.com/forums. My staffs will support you

Regards, ThimPress

jbbman Purchased

Hello folks,

Love the theme. Looking forward to installing.

Installed the theme.

Now trying to add the demo content to begin set-up.

However, upon any connection (tried in two different locations (wifi and hardwired)....

I get this Fatal Error. Able to help?


Fatal error: Class ‘UniteBaseAdminClassRev’ not found in /home/nodavidhere/public_html/wp-content/plugins/revslider/revslider_admin.php on line 3

jbbman
jbbman Purchased

Registered already. Then entered purchase code. Says it already exists. Can’t enter new ticket. Sorry! Need help. Demo Data not working

Hello folks,

Love the theme. Looking forward to installing.

Installed the theme.

Now trying to add the demo content to begin set-up.

However, upon any connection (tried in two different locations (wifi and hardwired)....

I get this Fatal Error. Able to help?

Fatal error: Class ‘UniteBaseAdminClassRev’ not found in /home/nodavidhere/public_html/wp-content/plugins/revslider/revslider_admin.php on line 3

Able to help?

Happy to send wp-admin credentials.

jbbman
jbbman Purchased

I got the notification that the theme has been updated. Has the import “demo.xml” issue been fixed from either the theme options section or just a standard wordpress importer plugin import?

Nothing has been imported. So all these “already exists” unfortunately are false.

Failed to import Failed to import Failed to import Failed to import Failed to import Failed to import Failed to import Failed to import Failed to import Failed to import Media “images-blog1” already exists. Media “images-blog-2” already exists. Media “girl_slide.png” already exists. Media “banner1” already exists. Media “Z8266-05X-004” already exists. Media “Z8266-05X-003” already exists. Media “Z8266-05X-002” already exists. Media “Y9708-59X-002” already exists. Media “Y9708-59X-003” already exists. Media “Z2931-99X-001” already exists. Media “Z2931-99X-002” already exists. Media “girl_slide” already exists. Media “shipping” already exists. Media “lottery” already exists. Media “tell” already exists. Media “payment” already exists. Media “stella_dress” already exists. Media “girl_01” already exists. Media “girl_02” already exists. Media “Z2931-99X-003” already exists. Media “Y1027-08M-001” already exists. Media “Y1027-08M-004” already exists. Media “Y2352-03X-001” already exists. Media “Y1027-08M-003” already exists. Media “Y1027-08M-002” already exists. Media “Y2352-03X-002” already exists. Media “Y2352-03X-003” already exists. Media “KK546-01X-001” already exists. Media “Z5538-30X-001” already exists. Media “KK546-01X-002” already exists. Media “Z5538-30X-003” already exists. Media “KK546-01X-003” already exists. Media “Z5538-30X-004” already exists. Media “Z5538-30X-002” already exists. Media “Z0117-08X-001” already exists. Media “KI316-01X-001” already exists. Media “Z0117-08X-003” already exists. Media “KI316-01X-004” already exists. Media “Z0117-08X-003” already exists. Media “KI316-01X-002” already exists. Media “KI316-01X-003” already exists. Media “Z0117-08X-004” already exists. Media “Y9897-01X-001” already exists. Media “Z5538-30X-001” already exists. Media “Y9897-01X-004” already exists. Media “Y9897-01X-002” already exists. Media “Y9897-01X-003” already exists. Media “Y6957-55X-001” already exists. Media “Y8878-42X-001” already exists. Media “Y6957-55X-003” already exists. Media “Y6957-55X-004” already exists. Media “Y8878-42X-002” already exists. Media “Y8878-42X-003” already exists. Media “Y8878-42X-004” already exists. Media “Y9292-08X-001” already exists. Media “Y9292-08X-002” already exists. Media “Z6718-99X-001” already exists. Media “Y9292-08X-003” already exists. Media “Z6718-99X-002” already exists. Media “Z6718-99X-003” already exists. Media “Z8592-33X-001” already exists. Media “Z8592-33X-002” already exists. Media “Z8592-33X-003” already exists. Media “Y6520-MLC-001” already exists. Media “Y6520-MLC-003” already exists. Media “Y6520-MLC-002” already exists. Media “Y6559-08X-003” already exists. Media “Z5559-99X-001” already exists. Media “Z5559-99X-002” already exists. Media “Z5559-99X-003” already exists. Media “Y6559-08X-002” already exists. Media “Y6559-08X-001” already exists. Media “Z5559-99X-003” already exists. Media “Z0102-99X-001” already exists. Media “Z0102-99X-002” already exists. Media “Z0102-99X-003” already exists. Media “KC479-55J-001” already exists. Media “KC479-55J-003” already exists. Media “KC479-55J-002_1” already exists. Media “Y7865-55J-001” already exists. Media “Y7865-55J-002” already exists. Media “Y7865-55J-003” already exists. Media “Z5689-09X-001” already exists. Media “Z5689-09X-002” already exists. Media “Z5689-09X-003” already exists. Media “Z8593-06X-001” already exists. Media “Z8593-06X-002” already exists. Media “Z8593-06X-003” already exists. Media “Y9906-11X-001” already exists. Media “Y9906-11X-003” already exists. Media “Y9906-11X-004” already exists. Media “13_banner_400×350_1” already exists. Media “13_banner_400×350_2” already exists. Media “13_banner_400×350_3” already exists. Media “images_slider_1” already exists. Media “images_slider_2” already exists. Media “images_slider_3” already exists. Media “men” already exists. Media “straw fashion accessories” already exists. Media “url” already exists. Media “Y3667-38X-001” already exists. Media “Y3667-38X-002” already exists. Media “Y6634-33X-001” already exists. Media “Y6634-33X-002” already exists. Media “Y6749-42X-001_1” already exists. Media “Y6749-42X-002_1” already exists. Media “Z2323-00X-001” already exists. Media “Z8369-99X-001” already exists. Media “Z8369-99X-002” already exists. Media “KD265-GLD-001” already exists. Media “KD265-GLD-002” already exists. Media “Y8526-01X-001_1” already exists. Media “Z8111-99X-001” already exists. Media “Z8132-99X-001” already exists. Media “Z8111-99X-002” already exists. Media “Z8111-99X-004” already exists. Media “Z8132-99X-002” already exists. Media “Z8132-99X-003” already exists. Media “Z8142-33X-002” already exists. Media “Z8142-33X-003” already exists. Media “Z3191-28X-001” already exists. Media “Z8142-33X-004” already exists. Media “Z3191-28X-003” already exists. Media “KI316-01X-001” already exists. Media “KI316-01X-002” already exists. Media “KI316-01X-003” already exists. Media “Z9362-32X-004” already exists. Media “Z9362-32X-003” already exists. Media “Z9362-32X-001” already exists. Media “Z9362-59X-004” already exists. Media “Z9362-59X-001” already exists. Media “testimonial” already exists. Media “sidebar_banner” already exists. Media “images_blog3” already exists. Media “images_blog2” already exists. Media “images_blog1” already exists. Failed to import Media “flirck_4” Failed to import Media “flirck_5” Failed to import Media “flirck_6” Media “images_slider” already exists. Media “images_slider_2” already exists. Media “images_slider_3” already exists. Media “line_title” already exists. Media “bg_screen_video” already exists. Media “01” already exists. Media “02” already exists. Media “03” already exists. Media “banner (1)” already exists. Media “banner (2)” already exists. Media “banner (3)” already exists. Media “banner (4)” already exists. Media “banner (5)” already exists. Media “banner (6)” already exists. Failed to import Media “flirck_3” Failed to import Media “flirck_2” Failed to import Media “flirck_1” Media “images_blog_6” already exists. Media “Z8146-99X-002” already exists. Media “Z8146-99X-004” already exists. Media “ea82d9f64565ab7e2bb08e89aa3a4ea2” already exists. Media “services-we-provide-bg” already exists. Media “hp3_testimonials_bg” already exists. Media “Untitled-1” already exists. Media “Untitled-2” already exists. Media “Untitled-4” already exists. Media “Delivery & Returns2” already exists. Media “F.A.Q – Without Sidebar” already exists. Media “people-Full-width Page” already exists. Media “Full-width Page2” already exists. Media “Services – Style 02” already exists. Media “home2” already exists. Media “skypng” already exists. Media “Untitled-6” already exists. Media “flower” already exists. Media “Untitled-5” already exists. Media “grow” already exists. Media “helix” already exists. Media “flip” already exists. Media “port up” already exists. Media “spin” already exists. Media “flipx” already exists. Media “flipy” already exists. Media “hover1” already exists. Media “hover2” already exists. Media “hover3” already exists. Media “hover6” already exists. Media “hover7” already exists. Media “hover9” already exists. Media “hover10” already exists. Media “hover11” already exists. Media “hover12” already exists. Media “hover13” already exists. Media “hover14” already exists. Media “hover15” already exists. Media “rounded-1” already exists. Media “rounded-2” already exists. Media “rounded-3” already exists. Media “hover16” already exists. Media “10580028764_fc3e8f5a60_o” already exists. Media “10842728154_1e7bf6c522_o” already exists. Media “11192397063_78376f5c9d_b” already exists. Media “10842202656_abe946f248_o” already exists. Media “10580028764_fc3e8f5a60_o” already exists. Media “11100967914_a08c7010c8_b” already exists. Media “10842452213_46a25deab1_o” already exists. Media “12123151116_550cbe8ef7_h” already exists. Media “10842728154_1e7bf6c522_o” already exists. Media “Untitled-15” already exists. Media “logo” already exists. Media “Untitled-10” already exists. Media “Untitled-20” already exists. Media “Untitled-16” already exists. Media “Untitled-22” already exists. Media “images_aa” already exists. Media “bg_images_home4” already exists. Media “iphone” already exists. Media “Y9909-00X-001” already exists. Media “Y9909-00X-002” already exists. Media “Y9909-00X-003” already exists. Media “Z9223-99X-001” already exists. Media “Z9223-99X-002” already exists. Media “Z9223-99X-003” already exists. Media “Y7941-50J-001_1” already exists. Media “Y7941-50J-002” already exists. Media “Y7941-50J-003” already exists. Media “Y9575-99X-001” already exists. Media “Y9575-99X-002” already exists. Media “Y9575-99X-003” already exists. Media “Z6624-99X-001” already exists. Media “Z6624-99X-002” already exists. Media “Z6624-99X-003” already exists. Media “KI942-90X-001” already exists. Media “KI942-90X-002” already exists. Media “KI942-90X-003” already exists. Media “Y8598-01X-001” already exists. Media “Y8598-01X-002” already exists. Media “Y8598-01X-003” already exists. Media “Z7035-03X-001” already exists. Media “Z7035-03X-002” already exists. Media “Z7035-03X-003” already exists. Media “Z6583-99X-001” already exists. Media “Z6583-99X-002” already exists. Media “Z6583-99X-003” already exists. Media “Y5110-55J-001” already exists. Media “Y5110-55J-002” already exists. Media “Y5110-55J-003” already exists. Media “Z4489-55X-001” already exists. Media “Z4489-55X-002” already exists. Media “Z4489-55X-003” already exists. Media “Y3154-89X-001” already exists. Media “Y3154-89X-002” already exists. Media “Y3154-89X-003” already exists. Media “KM098-MLC-001” already exists. Media “KM098-MLC-002” already exists. Media “KM098-MLC-003” already exists. Media “Y3085-59X-001” already exists. Media “Y3085-59X-002” already exists. Media “Y3085-59X-003” already exists. Media “Y8139-55J-001” already exists. Media “Y8139-55J-002” already exists. Media “Y8139-55J-003” already exists. Media “Y1042-59X-001” already exists. Media “Y1042-59X-002” already exists. Media “Y1042-59X-003” already exists. Media “Y3168-59X-001” already exists. Media “Y3168-59X-002” already exists. Media “Y3168-59X-003” already exists. Media “Z4495-08M-001” already exists. Media “Z4495-08M-002” already exists. Media “Z4495-08M-003” already exists. Media “Y3170-99X-001” already exists. Media “Y3170-99X-002” already exists. Media “Y3170-99X-003” already exists. Media “Y9709-55X-001” already exists. Media “Y9709-55X-002” already exists. Media “Y9709-55X-003” already exists. Media “Z0479-99X-001” already exists. Media “Z0479-99X-002” already exists. Media “Z0479-99X-003” already exists. Media “Z8131-00X-001” already exists. Media “Z8131-00X-002” already exists. Media “Z8131-00X-003” already exists. Media “KC315-02X-001” already exists. Media “KC315-02X-002” already exists. Media “Z2296-99X-001” already exists. Media “Z2296-99X-002” already exists. Media “Z8369-99X-001” already exists. Media “Z8369-99X-002” already exists. Media “Y8537-33X-001_1” already exists. Media “Y8537-33X-002_1” already exists. Media “Z1574-01X-001” already exists. Media “Z1574-01X-002” already exists. Media “Y5083-55J-001” already exists. Media “Y5083-55J-002” already exists. Media “Y5083-55J-003” already exists. Media “Y7867-50J-001” already exists. Media “Y7867-50J-002” already exists. Media “Y7867-50J-003” already exists. Media “flirck_3” already exists. Media “flirck_4” already exists. Media “flirck_5” already exists. Media “flirck_6” already exists. Media “flirck_1” already exists. Media “flirck_2” already exists. Media “images-fullscrenn” already exists. Media “bg_our_team” already exists. Media “people” already exists. Media “logo” already exists. Media “slider-1” already exists. Media “Men’s_Jeans_Fashion_Jeans_Pants_Trousers” already exists. Media “img-thing” already exists. Media “Z9683-00X-001” already exists. Media “Z9333-67X-001” already exists. Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Argument in WP_Query()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_style()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Function: attribute_escape()”: Invalid post type deprecated_log Failed to import “Incorrect Use of is_feed()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log Failed to import “Incorrect Use of check_admin_referer()”: Invalid post type deprecated_log Failed to import “File: wp-includes/theme-compat/footer.php”: Invalid post type deprecated_log Failed to import “Argument in get_the_author()”: Invalid post type deprecated_log Failed to import “Argument in get_the_author()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log All done. Have fun!

Remember to update the passwords and roles of imported users.

ThimPress

Hi, Please create new topic on http://thimpress.com/forums/forum/montana-theme/. My staffs will support you. Best Regards,

Hi,

I have Montana installed in a onepage setup. However, I have separate pages that I need to link to as well.

When I do this the menu items no longer work as they are set with anchors for a onepage.

How can I link away with a menu item from a onepage and have the top menu items still work? I do not see a way to create another menu and link it to those pages.

Any ideas?

Thank you, Chris

ThimPress

please login to your account on thimpress.com and go to support forum of the Montana theme and create new topic on that. I see your account entered purchase code of cilo theme, if you want to topic on support forum of the Montana theme, please enter purchase of Montana theme. Best Regards,

Default-user

I’ve done that as well. I still get this message:

Check Purchased Code ERROR: Sorry this purchase code exists

Please enter your Envato Purchased Code or Download Order ID to activate your support role.

Please check my records, you will see that I have purchased both.

It should not be this difficult!!

ThimPress

I checked your account, still only see 1 Purchase Code of the Cilo Theme, please go to http://thimpress.com/contact-us/ and send 2 purchase code to us.

Best Regards,

I have tried everything you said. I even went to the site and tried to post a ticket but there is NO selection for Clio on your ticket input page. I tried selecting every other item (Montana, Pipes, Aloma Theme, etc).

It’s been 4 days now and I still can’t get any help. I have not received a response to the multiple messages I sent through your site… I only get your responses here.

Please help.

ThimPress

Hi, I see your account on our support is aspirewebs and you created 1 topic. My staff answered that topic from 20 Oct. Please check again. You can post new topic to http://thimpress.com/forums/forum/montana-theme/ if you need any support.

Best Regards, ThimPress

Thanks Xuan Duong for professional and patient support with Cilo over the last 2 days. Much appreciated. G

ThimPress

Thank you for being our customers :)

There is a problem with the variations styling for WooCommerce. If you look at this variable product http://shopricom.com/product/computer-1/

You cannot see the attribute labels. The font is white and it looks terrible.
What CSS can I add to fix this?

Thanks!

ThimPress

Hi, Thanks for you purchase, Please create new topic on http://thimpress.com/. My staffs will support you

Best Regards, ThimPress

Hello, I have a question about the WooCommerce image zoom effect on this theme. Is it possible to disable this, and instead when the image is clicked on it will show up in a lightbox?

Thanks!

ThimPress

Hi, Please create new topic on http://thimpress.com/forums/forum/montana-theme/. My staffs will support you

Best Regards, ThimPress

Hello, can you please update the version of Revolution slider available in your download to version 4.6.5 (the latest version)? There has been a security breech with that plug in and I need the latest version for the theme. Thank you!

ThimPress

Hi, We will update latest version of Revolution slider on next version of the Montana theme, will release in this week

Best Regards, ThimPress

I seem to have misplaced the option to show/hide the search button in the menu. I would like to SHOW the search button, but right now it is HIDDEN. Can you please direct me to where that option is again? I looked through all the Header Options in the Theme Options. Thanks!

ThimPress

Hi, Please create new topic on http://thimpress.com/forums/forum/montana-theme/. My staffs will support you

Best Regards, ThimPress

The link for download PSD file is broken! – Fix as soon as possible.

ThimPress

Please view your topic on our support forum, We answered your question, you can get PSD files on that.

Best Regards, ThimPress

rm3k Purchased

IMPORTANT: BlueHost has threatened to disable my Revolution Slider on the 28th of DECEMBER because it is not up date (4.6.5). This has been mentioned, and I think needs to be resolved before then so that folks like me don’t end up with broken homepages.

Thanks so much for all your hard work!

Default-user
rm3k Purchased

Perhaps I am doing something wrong, the version inside of the latest theme download is 4.6 according to the Release Notes?

ThimPress

I have updated new version to themeforest, waiting review from themeforest

Default-user
rm3k Purchased

Gotcha, I’ll check back tomorrow, thanks so much!

This theme is wordpress 4.0 compatible?

ThimPress

Hi, Thanks for your interest to our theme. The Montana is WordPress 4.0 compatible.

Best Regards, ThimPress.

Sorry for my duplicate question. I read that your theme is compatible with wordpress 4.0. Is true? Can I use “Ultimate addons for visual composer” (http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199?ref=wpbakery&vc_outbound=true) ? Thanks!

ThimPress

Hi, Thanks for your interest to our theme. The Montana is compatible with WordPress 4.0. We also updated the Montana compatible with Ultimate Addons for visual composer plugin from 1.8 version.

Best Regards, ThimPress.

Hello, it seems that all the Product archives pages are loading extremely slow on my site. I have W3 Total Cache installed on my site, which makes all the other pages fast. But all the WooCommerce Product Archives pages are really slow. Do you have any suggestions for me to speed that up?

Thanks!

ThimPress

Hi, Please create a new topic on thimpress.com. My staffs will support you. Best Regards, ThimPress

edwardg Purchased

It seems your demo site is hacked. every page i click in from its homepage redirects me to a site selling erection pills.

This does not give me confidence into using this theme.

ThimPress

Hi, Thanks for your report. We will check it immediately.

Best Regards, ThimPress

jbbman Purchased

Hello team,

Still love the theme.

Have a few minor things that I need help with.

BLOG page – title of page continues to say Home even though we edited MENU, page name, featured title section. Where do we do this?! http://www.nodavidshannon.com/news-press/ HOME page – Despite updates in theme/plugin – the theme has a LONG start-up time for the home page. Have you experienced a long low lag with other clients. Found sweet spot in settings with GoDaddy based server? Does this indicate an error in the theme? My settings? Perhaps things not loaded in with the theme? Javascript error? http://www.nodavidshannon.com

Any other page of the site works smoothly!!!! and fast!!!

jbbman
jbbman Purchased

Disregard blog page. Found in settings. :)

Dear All,

This Montana Theme support team are very very lazy. They are not rectify & solve the problem last 1 Week. I purchase this theme 2 month ago but still now I am not upload this theme with full images. They are not rectify the problem. 1 time they inform me memory limit problem, 1 time they inform it is network issue, they are last 5 days joking with me.

I suggest you Don’t buy this theme. Just waste of money if you purchase this theme.

ThimPress

Hi, Sorry for reply late. We are having New Lunar Year Holiday. We will be back to great as normal from February 24th 2015. Please create a new topic on our support forum.

Best Regards, ThimPress

Good afternoon I write because the template is having some problems such as slowness and design flaws . It requires urgent review and update . a greeting

ThimPress

Thank you so much, We will check this problem immediately.

Best Regards, ThimPress

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