73 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hope you’ll answer my question on your forum soon :)

refaktor

Our regular support hours are Monday – Friday 10am – 7pm CST so your post will be answered tomorrow.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

We installed your theme on our site and the Drupal module, Supersized, on internet explorer 10 does not work. This is our page where you can find the slider: http://kyiv.komplique.com/content/%D0%B3%D1%80%D0%B5%D1%87%D0%BA%D0%BE. We found that this module is not fully compatible with internet explorer: https://drupal.org/node/2064485. Please advise what action we can take.

refaktor

Your slider is not working in Chrome either because you are having a jQuery conflict. Please see this thread in our forums for more information http://refaktorthemes.com/support/viewtopic.php?f=14&t=492

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Moldova', Republic of

hi. Which additional settings should i do for facebook like button. I didnt see it. With “tweet” button there is no problem.

refaktor

We didn’t really build anything like that into the theme but I’m sure there are modules for that. If you have questions in the future please post them in our forum – http://refaktorthemes.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rhapek Purchased

I installed this theme on an existing drupal site. This means that I had some settings which conflicted with the themes layout/fields. So, I posted on the support forum. I teceiced an answer next morning. The support was not only super-fast, but also pretty in depth. Positively surprised at level of service – well beyond what I’ve experienced in the past.

refaktor

Thank you very much for your business and for your kind words, we really appreciate it :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I love this theme, but before I’m going to use it I have a few questions:

  • Is it possible to apply a full with video header?
  • This theme does not have parallax features?
  • Is there a blog available in this theme?
  • Is it possible to make the menu navigator and text boxes more transparent?

Thank you in advance, looking forward for your reply!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! My company bought your Montreal theme. I didn’t find any psd files after downloading it. It would be great if I can receive them, because it would save us quite some time creating visual design to present to our client. Can you send me the psd files?

Regards,

Johan

refaktor

There are no PSD files for this template, it was a pure HTML/CSS creation by the original template author.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I would like access to the support forum. My username is questexmedia.

refaktor

You can just begin posting after you active the account, we don’t manually verify accounts anymore.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have a question about the background color in the theme. I’d prefer to have a site with black (or dark background) and white text. Is this possible with this theme?

refaktor

Minor changes like that are not difficult and you can get help with those kinds of thing in our support forum http://refaktorthemes.com/support.

Default-user

Thanks for the quick response!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
cbubny Purchased

Any recommendations for getting jquery accordions working with this theme? I’ve tried adding it manually, tried 3 different accordion modules…none of them seem to work with this theme.

Thanks.

refaktor

Please make a post on our forums with some more details regarding your issue and we’ll help you out there – http://refaktorthemes.com/support

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am very interested in this theme but have some questions. Does it come with an install profile that includes required modules and creates relevant content types, fields, views etc.? Does it use views? I am an experienced Drupal developer and want to know what I will end up in terms of modules and back-end. Thanks.

refaktor

There are a couple different install options. There is the full demo with the demo database so you could install exactly what you see on the demo only with placeholder images. The other option is to use our included features module on a fresh install which will create those content types, fields and views for you. All the modules used are also included.

Default-user

Brilliant. thanks.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Hong Kong

Last week, I visited your demo and could use touch swipe to move the images.

This week, I prepare to purchase but cannot see this function in the demo.

Did you remove this function? Please advise.

josephlau

I find again “Portfolio Drag”, but Portfolio’s sub-menu is not sensitive.

josephlau

May I ask which jQuery’s version you are using?

refaktor

The demo is working fine for me, what browser are you using? The theme uses 1.8 via the jQuery Update module.

josephlau

I have experienced that jQuery 1.8 always causes some unexpected problems, particularly on “Menu”. If I downgrade the version to 1.7, do you know your theme and all functions can still work properly?

refaktor

I don’t think there should be any issues with 1.7 but there shouldn’t be with 1.8 either. Please make a post in our forums if you’re having any issues with 1.8 and describe the issue in detail – http://refaktorthemes.com/support

  • Has been a member for 0-1 years

Hello we purchased montreal theme but the background images are not diaplying. How to set the background images do help.

refaktor

Refer to this thread on our forum and if you’re still having issues go ahead and make your own post http://refaktorthemes.com/support/viewtopic.php?f=14&t=492

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
hiplus Purchased

The custom logo path is invalid. Please Help

Default-user
hiplus Purchased

its ok i find the problem

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