185 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Spain
Hello. I Buy your template and I’m testing. I see that the portfolio is not updated well. Assistant video for a better explanation. http://www.lineaymedia.com/videos/moonlight-theme.html texts are not updated. If I create a new project texts are not updated either. Regards
pixelthrone

Hi,

Thanks for purchasing.

This is not a bug. You are editing the content on the custom fields tab. Usually this tab is hidden by default, but somehow yours is visible.

You should not edit content on the custom fields tab, to avoid this in the future, please hidden this tab as show here http://awesomescreenshot.com/06dkl1xd9

If you edit the content in the right place, you should be fine.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, We have bought you theme.

I´m trying to re-order de “clients” and “the porfólio” with http://www.nsp-code.com/wordpress-plugins/post-types-order/ but in the website nothing change.

Can you help me?

pixelthrone

hi, thanks. I don’t see the PURCHASED label in your comment. I can not give you support until I see that you are a real buyer. please send an email to support@pixelthrone.com with your key. Or comment with the account you have used to purchase our item.

  • Sweden
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Olá comprei seu template agora :) Very nicely well done!

Which you the best salles and I’m looking forward to see your next work. Obrigado!

pixelthrone

Olá, obrigado pela compra.

Thanks for your kind words. Let we know if you need some support.

  • Sweden
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Any idea why the .xml file doesn’t work for me? Thanks!

pixelthrone

oi, should work. can you please send an email to support@pixelthrone.com with the url and login access.

thanks

PauloDeucher

Obrigado! PS. I have never had such a good support! Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Portugal
tvieira Purchased

Hi, We have bought your theme.

I´m trying to re-order de “clients” and “the porfólio” with http://www.nsp-code.com/wordpress-plugins/post-types-order/ but in the website nothing change.

Can you help me?

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Portugal
tvieira Purchased

Hello

We have choosen the Homepage 0 and selected an hexadecimal color #FF0000. This color shows only on Firefox but not on Google Chrome. The second slide background image has the same hexadecimal and does’t show on any browser. The third slide background has an image that doesn’t show also. I’m going to send you the development link to your email.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I bought your theme and currently testing a site with it. The twitter widget at the footer seems to be showing ’#jQuery1’ in front of every twit. The link to the site is: http://maxmin420.byethost16.com/.

Will appreciate your help on fixing this.

pixelthrone

Thanks for purchasing. sorry for the delay, we have an technical problems. This is a bug, Thanks for reporting.

We’ve done the update, but we do not know how long it will take to approve in ThemeForest.

We have fixed, if you want, send an email to support@pixelthrone.com we will send you a file for change in theme.

Default-user

Wanted to thank you for your quick support. Keep up the good work!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Spawn_Xe Purchased

Hi i was wondering if you could help. I’d like to change some aspects of the them, in particular the background and the navigation menu size. Would you be able to tell me where I can locate the options for that in the style.css?

Also out of curiosity, are things like this meant for the “custom css code” box in the theme options menu?

pixelthrone

Hi, Thanks for purchasing. Sorry for the delay, we have an technical problems. Please send an email to support@pixelthrone.com for be more easy help you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands
Lappy Purchased

Hi pixelthrone Great theme you build here! Everything is working fine, however I would like to rename the portfolio-item slug. Is it possible to change http://website.com/portfolio-item/product-name/ to http://website.com/product/product-name/

pixelthrone

Hi, I think so, but I need to confirm with a developer. Send us an email to support@pixelthrone.com, we will try to help you.

Thanks for purchasing.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy
geppo2002 Purchased

Hello I have a problem with the theme I do not know if I’m wrong I enter the data or if there is a different problem, in the portfolio of the filter buttons do not work not sudduvudono the various categories, and what is even more strange after creao a new project portfolio and inserted images in all related fields, on the screen of the list of projects portfolio caricatema if the images are not within the project tab in the photo I inserted and loaded correctly, the rest of the theme seems to work well I do not understand where it comes from the problem.

thanks a lot of attention

I apologize if there are errors I’m using translate.google for translation

pixelthrone

Hi, thanks for purchasing. What version are you using? We have updated the portfolio in 1.6.4. If you are using the actual version, please send an email to support@pixelthrone.com with the url so that we can have a look.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello. Great Theme! Problem with firefox 16.0.2: Portfolio 1-3 does not show (tried your demo website). Portfolio 4 ist OK. Everything ist OK with IE / Chrome / Safari / Opera. Only Firefox has this problem. Do you already know this problem?

Thank you! Kind regards, Michael.

pixelthrone

Hi imageforyou,

Thanks for purchasing.

We have tested it in Firefox 16.0.2 and it worked fine. We updated the portfolio plugin a few days ago, maybe you need to clear your cache ?

Thanks.

  • Author had a File in an Envato Bundle
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
  • United States
SameGwiz Purchased

im using the shortcode for “portfolio medium” on the home page, is it possible to have the title that shows up when you hove it, link to the page that the little link icon does?

pixelthrone

hi, Thanks for purchasing. yes we can help you, please send an email to support@pixelthrone.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

when i install the theme in wordpress should it look the same as it does on the demo or do i have to manually build it?

Thanks James

pixelthrone

hi, thanks for purchasing. You need to import the dummy content, look for “wpblank.wordpress.2012-10-04.xml” in “_Dummy_Content folder”

If you need more help send us an mail.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Ok awesome and thankyou for the quick reply!

Once i upload the xml file will that import all the content on the template into the admin? then can i edit it?

Thanks James

pixelthrone

:) yes you can.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

the xml file wont upload properly, in step 2 its says am i sure i want to do this? but then there is nowhere for me to click yes or no.

Why is that?

Thanks

pixelthrone

please send a printscreen to support@pixelthrone.com or wp-admin login for I take a look.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi guys, where can I find what shortcodes are available…? Can’t seem to find how to add facebook, dribble and linked in on homepage 4?

thx

pixelthrone

Hi marin_martinovic,

Thanks for purchasing.

Those details in home 4 are customized in theme options in the social tab.

  • Has been a member for 5-6 years
  • Exclusive Author
  • Bought between 50 and 99 items
  • United Kingdom

Hi there, I have a problem in my contact page, when ever I put the google maps latitudes send us a message button doesnt work.

If I dont put the latitudes, send us a message button opens and the button still dont work.

thx in adv

pixelthrone

Hi londonsonbay,

Thanks for purchasing.

Make sure you have valid coordinates. If the problem persists, send an email to support@pixelthrone.com with a live link.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi again, I’m using Home page 4. Can I show last post from diferent categories with featured image instead of portfolio items. That would be so awesome!

nice theme btw! Love it

thx in adv

pixelthrone

Hi again marin_martinovic, Currently there’s no easy way to do it. It would need some code tweaking. We’ll take that as a suggestion and implement that in a future update.

Default-user

How much would you guys charge for that to make it work? I kinda need this…

thx

pixelthrone

hi, send an email to support@pixelthrone.com so we can speak about it

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hey, what’s the compatibility of moonlight with an e-commerce plugin like woo commerce and a multilingual plugin like WPML ? Thanks in advance I’m considering buying your theme but i need to be sure of those two criteria before

thanks for understanding

fg

pixelthrone

Hi, we have not tested these plugins. sorry not able to help you more

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, I have same problem with the filter in portfolio’s page, it doesn’t work well. What can I do now?

pixelthrone

Hi, send an email to support@pixelthrone.com with demo url. Thanks for purchasing.

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