130 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
supryin Purchased

Hi! Great theme! Thanks for creating it! However it doesn’t work correctly on the mobile devices (iPad , iPhone) The lightbox is shown wrong and there is no scrolling like on PC. Could you please help? Thanks!

iKreativ

Mosaic isn’t advertised as ‘mobile ready’.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
xmonkeys Purchased

I was wondering if there is an update for the theme. I am getting a notice from wordpress there is an update, i want to make sure that it is correct, before updating it. Last time i did that turned out to be a disaster. hehe

as well, if i made changes to the code, will the update affect the changes i made?

thanks

iKreativ

No there are no updates. Updates will be available here NOT in your Wordpress admin.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
philnuma Purchased
Sidebar widget headers (widget titles) are coming up in black text. http://brigidturner.com/theblog

I have two login links on the sidebar. 1. Admin 2. Blog

please help

iKreativ

Override the CSS and set any color you like.

Default-user
philnuma Purchased

I entered menu css codes in options panel but the theme still does not respond. I am trying make the dropdown horizontal menu non-tranparent (solid black).

iKreativ

You’re targeting #cssmenu, this isn’t even part of the theme.

Default-user
philnuma Purchased

Yes. I tried adding #cssmenu to style.css and still no response. May I have a step by step procedure?

iKreativ

You need to target the nav, #cssmenu is not part of the theme, I don’t even know where you got that from.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
bcravo Purchased

good afternoon When I try to put the homepage with mosaic B / W it blocks the preload, can you help me? Thank you!

http://imagem.com.pt/m/
iKreativ

Have you added images? Are permissions set on /inc/cache?

Default-user
bcravo Purchased

the permissions of the folder are 755 and I can not change, always gives error.

Default-user
bcravo Purchased

hello! the folder inc / cache / already have 777 permissions and still continues to give error.!

iKreativ

Try disabling / reenabling the preloader.

Default-user
bcravo Purchased

already tried that. already eliminated pictures and went back to insert … :(

Default-user
bcravo Purchased

I bought this issue because the gallery on home page … Images appear, but disappear, it seems that there is a cache miss …

iKreativ

Email wp-admin user/pass to hello[AT]ikreativ[DOT]com and I’ll log in and take a look.

Default-user
bcravo Purchased

already sent, I am waiting urgently required!

iKreativ

Fixed. I duplicated the 2 images you had in there for testing. The error was the front end admin bar was still enabled which conflicts with the JS.

Default-user
bcravo Purchased

Thanks!

iKreativ

You’re welcome.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

Something has happened to this theme. It has changed COMPLETELY.

website is http://www.thefreshprints.com.au – it looks nothing like it should. I’m not even sure how long it’s been like this or what happened. It used to look just like the theme demo.

In the theme settings it says I have ‘Mosaic’ set, so I know that hasn’t been changed. But even the theme preview looks wrong. Please help!!

Sky.

iKreativ

Looks like you have updated themes in the backend and it has updated it with the wrong theme.

Default-user

I have never updated the theme though, this is the first time I’ve even been in the dash for months! So how is that even possible? Is it fixable?

iKreativ

Well it’s definitely been updated and overwrote. Reupload your purchased theme and activate it.

Default-user

Hm weird! I’ll try reinstalling.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there, Love the theme! I’m not very good with all this Wordpress stuff, but I downloaded the theme and I am hosting it locally on my MAC. I can’t seem to locate the mosiac/inc/cache for 755 chmod, that you guys have been talking about. I use MAMP pro, and my hosting site should be GoDaddy, but the website is not launched yet. Can you please tell me how to locate that folder where I can change permissions? Can’r figure out your code talk! :) Thanks!

iKreativ

Seeing as your on a Mac its pretty much straight forward. Having said that you will need to use Terminal.

Open Applications > Utilities > Terminal then you need to go to the folder where you have the theme, I presume if you’re using MAMP that will be Applications/MAMP/htdocs? If not just change that path.

In terminal do:

cd /Applications/MAMP/htdocs/wordpress/wp-content/themes/mosaic/inc/

Feel free to change that to the correct location. Then again in terminal do:

sudo chmod 755 cache

Default-user

Thank you for that! I now get a black page, and I inserted many pictures already, but I’m somewhat confused about how to fix it. The admin bar I assume is under User Profile ->Toolbar?? Can’t figure that one out either. Can I email you the credentials and maybe you can take a look? I’ve been playing with it for too long and I feel like Im wasting my time.. thanks!

Default-user

Hey, I got the gallery going, phewww! Ok, I’m doing this without much knowledge of code, wordpress CSS, etc… so if you could explain it more simply, I would appreciate it!!

There are some issues:

1. The panning effect is not there, the preloader is not showing, and the images do not come up when you click on each of them. I have a lot of images uploaded and copied/pasted, and still not panning…

2. How do I add a new image for the background for more than one page? It shows the same one on all of them.

3. The map is not showing either, it is enabled and it has an address, but nothing showing…

4. How do I add accordions and columns??

5. The Contact form does not show either, how do I add it?

iKreativ

1) This sound like a JS issue, I’d need to see a live working copy to debug.

2) Add a featured image to the page.

3) Did you set the page template to ‘contact’.

4) It’s explained in the Docs.

5) See #3

Default-user

Ok, I got the contact form going, and the featured images, but I keep experiencing other issues. Can I email you instead?

1. The menu doesn’t show the drop dow pages (submenus) 2. The logo is too large and sits too low, what size does that have to be, and how can I move it up? 3. Where is the Docs folder??

Default-user

Also, still need the panning as I previously explained yesterday, that JS issue! I use MAMP locally, the site is not up yet. Can you take a look please? thanks!

iKreativ

Make sure your menu is named Primary. To adjust the size of the logo you need to change the CSS. The documentation folder is in the folder you downloaded.

Default-user

What about the panning and the issue?

iKreativ

Like I said, possibly JavaScript related but I need to see a live version so I can test it.

Default-user

If I email you, you can take a look? I know it’s probably frustrating to respond to all these questions, but not all of us are wordpress, code, etc savvy…

iKreativ

Sure, go to my profile page and use the form.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
zucman Purchased

Hello, I just purchased Mosaic and can’t get the mosaic gallery to work. I: 1. disabled admin bar 2. set perms to 755 3. Added 81 images to a BW Mosaic gallery

But I only get a black screen: http://mosaic.vanessablaylock.com/vbco/

TY!

iKreativ

Did you set the page template under page attributes?

zucman
zucman Purchased

Yes, set template to BW Mosaic Gallery.

iKreativ

Well the theme is showing no errors and if you view the source its showing that no images have been added.

If you email me wp-login details I’ll jump in and take a look for you.

hello[AT]ikreativ[DOT]com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
59souls Purchased

Hello iKreativ,

We recently bought the Mosaic Wordpress Theme for a new project we are working on.

Our developers are now telling me the performances of this theme is having very low performance on the Mac, slowing down the browser.

We had this deployed and tested on 3 Macs here, 1 Macbook pro 2013, 1 Macbook Air 2013 and 1 iMac 2012. In Safari and Chrome, after a few minutes, the page becomes slower and slower, and scrolling becomes impossible, then results in the page freezing – it becomes still and no response at all (especially if you re-size the browser)

Your live demo http://themes.ikreativ.com/?theme=mosaic seems to be having the same problem for us.

It seems it is eating up the memory of the browser. In Mac FF it can works for a while. In Mac Chrome and Safari, it goes dead totally.

Is there anything we can do to optimize the performance? It seems very low

Thanks, Ivan S. 59 Souls Inc.

iKreativ

Hi, I’ve just tested and I have no issues on a Macbook Pro, iMac or PC.

CPU Usage Chrome Macbook: http://d.pr/i/p1jN

It’s hardly using anything.

Default-user
59souls Purchased

Hi,

OK, thanks. I will pass this to our developers. If we are still having issues one of them will get back to you on this thread.

Regards, Ivan

iKreativ

Try debugging, see if you see anything different.

Default-user
59souls Purchased

Hey, our developer just had a test with a video capture. You can see the video here at http://project.joomlacreator.com/WPTheme%20Video%20Capture.mov and it shows the issue. Especially when you change the size of the browser the theme will act stunning…

iKreativ

Close the bar on the demo server.

Default-user
59souls Purchased

Still having the same problem.

iKreativ

Well, regarding memory issues, I’ve tried to replicate but it isn’t doing it for me.

In terms of resizing then it will lag for a second as the script re-adjusts for the screen size, but it isn’t a bug, it needs to check the screensize and re-adjust.

As for resizing the screen continually then that may cause issues as you are forcing the script that checks the screensize to continually run, but any normal visitor wont be continually resizing their screen.

No other users have reported any issues of this sort.

Default-user
59souls Purchased

Hello iKreativ,

To follow up on this:

We have done several more tests with following controls:

On Windows 7 (64 bit) (Intel® Core™ i7-2670QM CPU @ 2.20GHz) (6.00 RAM GB):

FF/Chrome: We tested your template on the Internet 5 times. Each time after we re-sized approximately 3 to 4 times the browser would freeze. Screen shots (FF/Chrome): https://app.box.com/s/peb18ww8jc67d45crxfk

On the Mac, on a local system, with no customization, and installed into WP 3.8, we had freezing after only one re-size of the browser.

Freezing occurring after one time is a big concern. Further since we are using this as the desktop part of a responsive design, we need to re-size often during development, and this is making it impossible to work.

Can you please advise if there is anything which can be done to address/alleviate these issues?

Thanks, Ivan S. 59 Souls Inc.

iKreativ

Open /js/global.js and remove this part completely:

$(window).resize(function() {
    $imagePan.unbind("mousemove");
    $imagePan_container.css("top",0).css("left",0);
    $(window).load();
});
iKreativ

I’ve removed from the demo so you can test if you want. Ohh, note, its not been tested on 3.8 so if this fixes your issue please let me know as then we will know it works on 3.8 too!

Default-user
59souls Purchased

Hi,

I just tested the demo in Chrome and FF on the Windows system described above. I re-sized the browser at least ten times and had no freezing issues.

I will tell the team to remove the lines you indicate and let you know if we have success there on local area as well.

BTW what is the WP version of the demo?

Thanks for your assistance.

Ivan

iKreativ

The demo currently runs 3.6. Awesome, let me know if it all works I will update the version here.

Default-user
59souls Purchased

Hi,

FYI – its now working fine on WP 3.8 on our local. Thanks again!

Ivan

iKreativ

Awesome, glad its sorted! Thanks for letting me know. Merry Xmas :D

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, is possible to insert padding between the images? Btw great theme.

iKreativ

Sure, modify the CSS.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
zucman Purchased

Hello, my host, WiredTree, says that exploits in the Mosaic theme have compromised my site. They’ve taken all my sites offline for the last 3 days and tell me that I can’t use the current Mosaic theme any longer.

Can I get an updated Mosaic theme that fixes this exploit? Or a refund? TY!

iKreativ

If there is an exploit the only thing that it may come from is the timthumb script for image resizing.

Grab the latest version here: http://timthumb.googlecode.com/svn/trunk/timthumb.php

And overwrite inc/timthumb.php

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