Discussion on Mountain - One Page Parallax WordPress Theme

134 comments found

I’m setting this up for a client…two things:

The site won’t scroll in Firefox or Chrome on a Mac. I didn’t check safari yet.

I tried to register for support but when I went to verify the purchase I got an error message stating the sellers account wasn’t setup and I couldn’t verify my purchase code. Please help!

Lesya

Hi

We have never faced such a problem… Unfortunately we can not test it on Mac

What’s your name on the forum? Make sure you have correctly entered a verification code

Default-user

Hi, the username on the support forum is pizzutistudios. I will try again to register for support.

It seems i cannot add another member to our team section?

This should be the easiest thing ever, just to add the info and picture.

Am i missing something here?

Thanks!

Lesya

Hello

Please write from the profile you bought the theme. Otherwise I can not help you

This theme has not been tested on a mac?! I code on a mac and I’ve had the worst time trying to install this theme with numerous errors and broken scroll…and this hasn’t been tested on a mac?? Where is that mentioned in the documentation? And why wasn’t this referenced prior to us paying for this product? If it’s not cross-platform optimized then its obviously not ready for release.

Lesya

Hello. Until now, we had no such complaints with the work on the Mac. You can open a ticket in our support forum so that we can resolve this issue

Tsumera Purchased

I need to add extra team members to this theme please advise (I need 7 in total)

Maybe consider doing a common fixes area to your website? I see a lot of people have been requesting for more customization with the team members.

Thanks!

Default-user
Tsumera Purchased

Thanks this has been helpful.

Since I can’t have more than one quote I want to utilize the Portfolio section as my testimonial area however only one post from my specified category is showing up even though I have more than one post categorized for that area. Is there a fix for this?

Default-user
Tsumera Purchased

Or if there is a plugin I can install and insert into this section how would I be able to go about this? Rotating testimonials is very important to my client.

Lesya

Sorry, our support does not include change of layout. We plan integrate Mountain with page builder, but it will not very soon

marcsein Purchased

Are there any news on the spam problem? I get more and more spam over the contact form. The arithmetic captcha is to simple and gets solved by modern spambots. Could you implement a new captcha (the one from google e.g.)? Greetings

Lesya

Hello

I think to solve this problem we integrate the theme with the plugin Contact Form 7. Expect an update by the end of the week

Default-user
marcsein Purchased

Ok, thanks for the fast reply!

gtlworld Purchased

hi,

is it possible to show a few videos instead of one in the header video slider options?

Thanks

Lesya

Hello

Theme supports only video background

gtlworld Purchased

hi, can you teach me how to enable sound in the video header on my website?

i want the sound to play in the video header on my website…

Default-user
gtlworld Purchased

solved, it’s ok

Default-user
gtlworld Purchased

but the video header background does not show on phones and tablet, what is wrong?

gtlworld Purchased

hi,

the video header is not showing up on phones and tablet, why so?

Lesya

Hello.

The autplay function is not allowed for most mobile devices, so if you cut out that it works. Settings for this you can found in file fr_headers/fr_header_video.php

gtlworld Purchased

hi,

it also seems that when i try to create a post in gallery mode, the slider function of the images does not working, it just display in one thumbnail size. what should i adjust to achieve this: http://themeforest.net/item/mountain-one-page-parallax-wordpress-theme/full_screen_preview/6866299

Lesya

Make sure you have the correct default settings for the thumbnails. Settings -> Media -> Thumbnail size 960×530.

You will need to download the image again or use the plugin Regenerate Thumbnails

Default-user
gtlworld Purchased

thanks

Hi, I have just purchased this theme and cannot figure out how to get it working on wordpress. Do you have a a basic tutorial or anything like that?

Lesya

Hello. Sure, you can found documentation in archive that you downloaded from Themeforest in folder Documentation

gtlworld Purchased

hi,

I am facing the same issue,

“Whenever I choose the header layout for video, the homepage comes up fine with the video but the blog pages display the default header image, moving the content below the fold. For the header layout of image or slider, the bolg pages are fine, with just the regular navbar and no header image. Is this a familiar bug?”

can you help with this, thanks

Lesya

Hello. Write me on email

bmunger Purchased

Is there a way to have a logo (image) on the home page instead of just text? I want to use a logo in place of the default “Responsive Flat HTML5/CSS3 WP Theme” copy.

bmunger
bmunger Purchased

Just tried the new password and I still was not able to log in.

bmunger
bmunger Purchased

This is the link I am using to get to login: http://www.fragrancetheme.com/

Lesya
Lesya Author

Ok. It is a pity that you could not register. I would like to add a function, but there is an easier way.

In file fr_headers/fr_header_image.php after line 7 add code with your path to logo image

<img src="<?php echo get_template_directory_uri() . '/images/logo.png'; ?>" />
ianng Purchased

Hi.

Please refer to this: http://tremasia.com/ianng/

Got a few problems

1) I can’t seem to get the website to scroll manually. I’m not sure if this is just on a Mac, but I’ve tested Safari, Chrome and Firefox and I cannot seem to scroll.

2) The services area, if you look at it, there are two which are out of place and I can’t seem to fix it

3) My portfolio section doesn’t seem to show right. I’ve created all the posts and categorized it under portfolio but it doesn’t show at all.

I really need help with the scrolling issue. Cannot do anything without scrolling. Please help me with it.

Lesya
Lesya Author

Hi. I see on your website, you have not made any changes

Default-user
ianng Purchased

Okay the style sheet has been saved and the scrolling does work now, however it has messed up the About Us, Our Team and Contact Us at the bottom. Do you know what went wrong?

Lesya
Lesya Author

I can not say :-) The link that you wrote in the first comment, all looks like before

gtlworld Purchased

hi, i realized that the video youtube background header takes very long to load on my website, sometimes it only show a white black background with music, is this normal? is there a way for it to load faster so that my clients don’t have to wait very long for the video to appear and missed it?

Thanks

Lesya
Lesya Author

Hi. Loading the video depends on the speed of your Internet connection, background – this is normal

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