This author's response time can be up to 1 business day.
Another question, some times when I am using Chrome browser, the icons for wishlist and favourites becomes a square. But after going to some other pages and come back, the wishlist and favourite icon would be shown correctly. Any idea how to fix that ?
I think there is browser cache issue so press ctrl+f5 or hardrefresh
and also clear the browser cache
Hi, It doesn’t seem to be cache, it still doesn’t work. please help.
Thank you for the great template – it is exactly what i have ben looking for.
I purchased template yesterday and cant seem to get the twitter feed working.
I have tried changing my @username in the tpl_twitter_sidebox.php, but it is still coming up with mojoomla. Where do I find my data widget id??
Any help would be appreciated
please enter proper twitter account link and data-widget-id(most important) in below php file
I just noticed that the live theme has a ‘Filter Results by’ section on the product listing page (see: http://themeforest.net/item/mozen-responsive-zencart-template/full_screen_preview/3750041) whereas its missing on our theme files, we checked the code and the icons folder and we could not find any reference. see: https://www.footballgifts.com.au/index.php?main_page=index&cPath=3730_3732
Can you help me add this on our site?
please email us with admin details
We have emailed you the details, please check.
we also noticed a couple of issues:
The ‘add to cart’ button takes the customer on the product description page, whereas the mozen live demo takes them to cart page – automatically adds product to cart .
Wishlist and compare options do not seem to be available on our copy.
We installed the theme on a default ZC but these points were missing there too.
one more item:
“The slideshow at the top.
When you click on the view more buttons on the slide it takes you back to Index page but on mozen it takes you to product listing page. Is there a way of changing this?”
When I add a product to cart, i dont see a popup in the right hand side corner, instead it gives me a success message in the header.
Your support seems to be expired
Hi i am trying to resolve problem with image proportions in product view page and zoom. I have received some information from you but non of thouse worked. Where do i change image size in product page ?
Product on page looks stretched but when zoomed looks ok.
Can you help ?
this is a better example
I received an email that the update for this theme was available in my donwloads. In download section I can see the theme available for download. Is it updated version that this email refers to?
If so, what is a difference in comparison to the version I already downloaded when I purchased this theme?
That’s right, but I’m not asking you for the support. I’m asking you about your product before I decide to make a purchase or extend the support.
the new version has this bug fixed:
- Fixed Product listing Add to cart issue
I am an existing zencart user i followed the instructions you provided for existing zencart customer but when i extract it to root directory it would not load the admin and even doesnot loads the products in the main site.
Please click on support tab and send us site admin details and ftp details
i have sent the admin and cpanel both via contact author button to you. please just check it.
why is it acting up.
What do you mean by
3) copy and paste all files in proper directory (for more help you can see our documentation)
I extracted the contents in proper directory as told to extract them into
website root folder which is public_html
You please read our documentation guide properly for apply mozen template to your existing zen cart store.
I also seen your public html folder there is no mozen template installed files.
So please read installation step properly.
I had installed them but when i saw store non functional i reverted it back to normal my previous version.
Actually i was told to extract that folder to root folder which is public_html
so i exrtacted it and then i found my admin panel non functional i can send you screenshots as well.
i will request u guide properly.
when i extract store does not work and the admin also not works.
This is what the issue i am getting.
Still waiting your response will you please assist?
Please send me more details where you have issue occurred and also send me screen shoot of your issues.
and also tell me, You installed Mozen template Quickstart or Mozen template theme to your existing zen cart ?
I have extracted it as in my above response told you the steps i did.
Please would u check what is the problem.
Will You please assist i have been getting problem since i have bought the template please solve the issue or give me your word if you don’t support.
How slow do you respond, why am i on hold?
will reply ASAP. Sorry for the delay.
How Strange is this i am asking you to respond me and help me and i dont get any assistance?
Why your support is not Good?
i have your cpanel details but it’s not working right now; Also provide me you store url, admin side url,username,password so i check and solve your issue.
OK i have sent you the details again from Contact Author button.
Hi, I wondering does this support the latest version 1.5.5 before I make the purchase. Thank you.
not been tested for 1.5.5 but will update it soon
Will you please answer my above question?
will get back by tomorrow
OK Thank you , will be waiting for your answer
can you respond now
-> for changing the footer Get in touch section just follow below step
go to admin side > tools>Mozen settings -> Footer Theme options:
From here you can change the footer details section.
-> for changing the footer Extra section just follow below step
in this php file find the word footer-bullet
from here you can change the extra section links and it’s label.
its resolved now..
Check your home page new products, specials products, featured products display issue is resolve now.
Could you please check and suggest or fix this?
1) Categories sidebox, best seller sidebox, and twitter sidebox is working now.
2) These are extra shipping modules, we can not provide any support for third party shipping plugin, i think there is languages files missing for that extra shipping module.
sorry but we provide only mozen template related support
OK Sir, Thanks
You are Great.
1) check missing pages issue is resolve now
2) for changing the Store label to Product just follow below step
in this php file find the word store you can find it around line number 140
from here you can change the store label.
Hello dasinfomedia, does this theme support v1.5.5? I have a fresh zen install and would like to use this theme. Thanks!
not at the moment
Hello. I have several problem.
1.this theme of column right can’t be set off,right? I set it is off.but the homepage’s products as the same. not as other theme can auto move to the right.
2.how can I change the images’ size of products’ in the homepage? and I want to put the product’s title down about one or 2 line. what can I do?
3.when the products’ title is very long, the layout is changed to confusion.what can I do? you can check it here: http://laulaan.com
4. I want to change “FREE SHIPPINGOn Orders Over $599.00. This Offer is valid on all our Store Items .”
5.the SlideShow quote from google right? I can’t see the slideshow .because google is banned by China. please change it to Microsoft or others for me. and if any other relate google too
1) You can disable left and right column value from the admin side but after disable/enable the sidebox only the side boxes are visible and unvisible, all product listing and other content position remain same. they may not be change.
For fix image size of products in home page
open css file mj-template.css
file path : includes > templates > mozen_temp > css > mj-template.css
Fix product title length open file
file path : includes > modules > mozen_temp >new_products.php
Modification in FREE SHIPPING portion open page tpl_header.php
file path : includes > templates > mozen_temp > common > tpl_header.php
line No. : 638
after reached at this line you can modified this portion.
5) we only provide slideshow with google right, not microsoft or any other.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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