An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by dasinfomedia

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from dasinfomedia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Is there any Installation guide?


Yes ofcourse. There are two versions for installation guide:
HTML version
Video version

How to change title that shows up in browser tab?

1) go to includes/languages/english/metatags.php 2) go to line 24 or find out – define(‘HOME_PAGE_TITLE’, ‘Home’); 3) change the second parameter ‘Home’ to anything as per your wish.

How can I install and show multiple images for single product. Do I need separate module for this?

In order to display additional images on the product page, they must be named correctly. If the product image name is dress.jpg, then additional images should be named as:

dress_01.jpg dress_02.jpg dress_03.jpg dress_04.jpg dress_05.jpg

Please note that the names are using an underscore _ and not a dash – . Use your FTP program to upload these additional images to the same directory as the main image. Or you can follow this instructions completely on the following link :

http://www.picaflor-azul.com/blog/?p=1005

It seems like I’m missing some administrative options with your quick start installation. Do I have to edit php to change the top menu, hide/show modules… ?

Please advise.

Regarding the Top menu, we have included all the pages that are created in the backend. 1) Store Menu : It contains the Categories that you create in backend for your store. 2) Brands Menu : It contains the manufacturers that have been created or entered in backend. 3) Features Menu : It contains the Ez-pages that have been created and status enabled in Header. 4) Information Menu : It contains the default Zencart Pages.

Other than these if you want extra menu, yes you will have to edit php file. i.e under includes/templates/mozen_temp/common/tpl_drop_menu.

Regarding the modules, zencart have the sideboxes that can be enabled and disabled for both left and right column. It can be found under Tools -> Layout Boxes Controller in admin area.

How do I change the slideshow?

To change the slideshow : 1) go to : includes/templates/mozen_temp/common. 2) find tpl_header.php file. 3) open the file and go to line 164 or find “mj-slideshow: in the file. 4) under this , you will find all the slideshow content that needs to be customized.

All the information regarding this can also be found in Mozen Documentation, that is provided with the Mozen Package.

How Do I change Menu links?

You can add and edit menu code in ‘includes\templates\mozen_temp\common\tpl_drop_menu.php’ file.

change code line no.43 to 174 using dreamweaver or wordpad.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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