350 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Adrian, It’s a pity! After last update the cyrillic font dont working with google font and new typekit, too.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
irfanzz Purchased

I have asked the question in your support forum but no one has respond me yet ?

getbowtied

Hello,

I got back to your ticket earlier today. Please just note the weekend gap in our support schedule. We can continue the conversation over the ticket.

Cheers, Adrian.

  • Has been a member for 0-1 years

okay i have a problem and i dont know what to do !! how do i get the sliders going like the demo version of mr . tailor ?? is there CSS for it ?? please let me know !!

getbowtied

Hi there,

Importing the dummy content will get you the slider you see in the demo.Here’s how to do that: http://support.getbowtied.com/hc/en-us/articles/200823172-3-Dummy-Content-Import

Cheers, Adrian.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

The page templates / visual designer conflicts with WPML which makes it impossible to use for multiligual shops unless this is fixed somehow in the theme ..

getbowtied

Hey Roderick,

Did you submit a support ticket for that? Submit a support request.

Cheers, Adrian.

roderickvs

It seems you already fixed it and that is wasn’t WMPL at all .. :) we worked at the site at the same time I guess. Thanks for the support! This is going to be a great webshop!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, how to change the “add to cart” to BUY THIS PRODUCT i saw it in your demo site.

Also when added a variation the add to cart is changed to SELECT OPTION , how to change this to BUY NOW?

getbowtied

Hello,

WooCommerce doesn’t come with such a feature, but you could use the Loco Translate plugin: https://wordpress.org/plugins/loco-translate/ to locate and rewrite this text.

Feel free to submit a support request if you need any help further with it.

Cheers, Adrian.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I’m building a highly customized version of your theme. Don’t worry, using the child theme :) Anyway, I HEAVILY customized the cart page. It’s pretty amazing looking, but the way the breakpoints hit and make ipad landscape the mobile version is making the shop page look a little wonky. Thus my question: Where do I go to adjust the breakpoints in the backend? I want the mobile nav to kick in when its a little smaller. Thanks for your help!

getbowtied

Hello,

Please submit a support request for that. I’ll assign it to one of the developer, I guess they can help you further in this matter.

Cheers, Adrian.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
decode Purchased

hi,

I just installed the theme but the shopping bag and search icons are not showing ( I’ve enabled them in the Header section from the admin).

please advice… and how do I change the icons if I wish?

thank you very much.

Default-user
decode Purchased

hi, I also found that the ”+” icon in single product page (product photo – right lower corner) not showing as well ….

getbowtied

Hi there,

Submit a support request please and include a link to your site and a temporary admin username and password so we can check your setup there.

Cheers, Adrian.

Default-user
decode Purchased

strange… they all appear now :)

Default-user
decode Purchased

but how can I change the icon (shopping bag and search) if needed ?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi!

Quick pre purchase question :)

On the footer, can you have it as a background image, rather than just a colour?

Thanks for help.

getbowtied

Hi there,

There’s no built-in option for it but it’s really easy to get there and our support team can help you with it.

Feel free to get back if there’s anything else you’d like to know about Mr. Tailor.

Cheers, Adrian.

Default-user

Thats cool!! sounds perfect then, if its just some CSS/PHP changes then thats fine!! thanks for quick help.

getbowtied

No worries.

Cheers, Adrian.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

I’m not sure if I can use this Theme with the regular license. Normally in a shop the end users are charged for the product!

getbowtied

Hey,

You’re good to go with the regular license. Feel free to submit a support request if you need any help while you’re setting it up.

Cheers, Adrian.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
decode Purchased

hi,

I got this ” too many redirects” message every time I tried to post a review comments on the product page, could you help?

I send a ticket to the support as well. thank you.

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