I am using your theme for www.phuketwebmedia.com
On mobile devices the titles of different pages, posts or portfolio items are not at all responsive – words get split so that the title make no sense.
Do you have a solution for this?
on long words we set Mug to break the words, if you prefer you could remove this features editing responsive.css file at line 175
Hi. Thanks for your help. I edited the line as you instructed from this – word-break: break-all; to – word-break: keep-all; But it did not work. Words are still being split. Do you have another solution?
it seems quite strange, the only break-word style is at that line.
Please, could you send us a link?
on mobile there’s a word-break css style. You cancdelete it removing line 174 into /styles/responsive.css
Thanks for replying. I have removed line 174 – still not working. You can view any page of www.phuketwebmedia.com on mobile and all header texts are breaking. Please advise.
checking your demo link seems that you correctly remove the word-break style. Please, could you send us a screen, your mobile phone name and a link of some page where we can check the issue?
Hi, guys, using WordPress Importer 0.6.1, I tried importing the XML file,and this is what I got, none of them have Featured Images and background color on this page:
Due to a wiped out database, I’m doing this from scratch with Mug again.
please, check your php log to see the errors reported.
We tried it right now and all seems to work correctly.
Hi, I have just migrated a site to my live server, and when testing have found that the portfolio seems to be missing some styling – as if the portfolio post type CSS or template files are missing… everything else is fine and I have safely migrated using Transmit and WP Migrate DB Pro – could you take a look please?
Please ignore the above – I figured it out, I had done something stupid! I have another issue though, I can’t figure out how/where to remove the ‘BY THEMELOVIN’ that appears when sharing links on Facebook.
to remove the “By themelovin”, please, take a look to the header.php file and remove the tag author
Ah thank you, can’t believe I missed that. Forgot to say, I love the theme by the way, it’s really fantastic! I’ve got one other small bug to report: when you click the thumbs up, a long number is displayed until you refresh the page – are you aware of this? Also the portfolio post order reverses every time you make an edit and then load the portfolio sort screen… this in a way I actually kind of like, as it’s an easy way to keep the first impression of the site fresh, but I’m sure it’s not intentional
Which version of Mug are you using?
1.0.6 – I believe that’s the latest?
Yes, and WP?
4.2.2 – again the latest I think. The bug seems really random, and different between portfolio posts and blog posts, for example just now I clicked a portfolio post that was on 0 and it showed 102441711172, then clicked a portfolio post that was on 10 and nothing happened… site is http://instadesign.co.uk/
please, try deactivating the installed plugin except for the Themelovin Portfolio and then test the site another time.
Let us know
Hi, I’ve just tried that on my local testing environment and now nothing happens at all when I click the thumbs up icons (on portfolio or blog posts)
we check your site, do you edit some js file?
The Like count is created by jquery.themelovin.js at line 300.
It could be some js conflict; please check it.
As alternative you could hide the count (.thmlv-love-it-counter) using CSS.
Please, check the code, it’s surely a js conflict.
I’m having a really hard time trying to create Home #1. I’ve managed to create Home #3, but I still get a huge header above the images. I’m at a loss as to which widget I need to have in place to make this happen.
How on earth do I get this installed so that I can upload my own images and make it work the way the demo does?
Please help. Thanks!
don’t worry, it’s much easier than you think!
The Home #1 is simply the “Portfolio” template!
You need to first create a page using the “Portfolio” template. You can do this by going to Pages > Add New. You can give a name of your choice (in the demo we used “Portfolio”). Select the page template “Portfolio” and click “Publish”.
To learn more, read the help file, chapter 5. The Portfolio.
Great Theme! I was wondering if there is a way of removing the stars in the headers? I’ve removed the tag in the php templates. But I think I’m missing something… because it hasn’t changed a thing?
Sorry I meant to write tag… I’m thinking it could be to do with functions.php because I haven’t removed it from in here?
you can find the stars into functions.php at lines 868 and 882.
Have purchased the Mug theme, which is cracking, however been looking through the support questions on portfolio items and the home page, which it is currently set at, however can you create a smaller selection of portfolio items for the home page and a fuller portfolio for the actual portfolio page?
Thanks for your help,
Purchase code – bda1b97b-fe44-4b60-b29e-af91b958201d – 29 Apr 2015
we are sorry but it’s not possible.
Hi, I have been using MUG for awhile now and recently it went haywire! http://www.anyonelikeyou.com/ I reinstalled the entire theme after reactivating all the plugins etc and it still looks the same. Anybody know what could be causing this?
it seems that some php error is blocking the entire Wordpress, please, follow these steps:
- Delete all files, also wordpress
- Delete the database
- Install Wordpress another time
- Upload Mug
- Activate Mug without any plugins
I’ve got a question about the mobile version of the portfolio template. When viewing my clients site (thisisprotocol.com) which is newly created, the long, large and medium tiles don’t resize to fit in the mobile space, so it’s cutting off graphical wording. The only image that fits correctly is the small tile.
Can you please help me solve this problem so they are all resizing correctly?
Thanks in advance.
Hi rebeccaTVC ,
thanks for your report, we’re checking it
Have had the theme for about a year and now seem to have trouble with the header and footers. They seem to get out of whack for no reason. I have tried deactivating just about all of my plugins and cannot figure out why.
please, could you send us a comment using the purchased account?
Have had this theme for over a year and haven’t had any problems until just recently with the header and footer. It seems every time I make a change to the site, the header and footer faults. I have tried deactivating all my plugins and that doesn’t seem to work.
it seems quite strange, please, take a look to your server / php log to check if there’re some issue.
Hi! I recently purchased this theme and am going through the help file to set it up (I’m also new to Wordpress). I am stuck on Chapter 2: Theme Options. I cannot for the life of me get the Theme Options to upload images (it can’t even find the images in my Media Libray) or save ANY changes. Something as simple as changing the text color will not save (the little loading spinner just spins away forever). I feel like I must be missing something. I’d appreciate it if you could share any ideas on what might be wrong. Thank you!!!
Okay, I found out why the theme wasn’t working. One of the plugins I had (WooCommerce) was messing with the theme. I deactivated WooCommerce plugin and the Theme Options started working just fine. Ugh!
yep, Woocomerce is not supported
Hello guys, we are customising the theme for a client but, no matter how we post the imagens on the mosaic there is always a hole on between some images.
You guys can check this here: http://snag.gy/sqOF4.jpg – But I also checked your demo site and saw that there is also a hole: http://snag.gy/JlqkH.jpg
Is there a way that it will never be a hole between these images in the mosaic? thanks a lot
please, could you send us a ticket using the purchased account?
Hello guys, we are customising the theme for a client but, no matter how we post the imagens on the mosaic there is always a hole on between some images. You guys can check this here: http://snag.gy/sqOF4.jpg – But I also checked your demo site and saw that there is also a hole: http://snag.gy/JlqkH.jpg
Is there a way that it will never be a hole between these images in the mosaic? thanks a lot
e9525735-7910-4ab8-aab6-30757c47f716 – 8 Jul 2014
hello guys, we are customising the theme for a client but, no matter how we post the images on the mosaic there is always a hole on between some images. you guys can check this here http://snag.gy/sqOF4.jpg
Is there a way that it will never be a hole between these images in the mosaic?
thanks a lot
the “holes” simply depend on the composition of the grid, by resolution and the number and size of the projects included.
Does your theme support woocommerce?
We’re sorry for the delay, we’re on holiday.
Currently not, we’re sorry
I am using the tab section an want add links to the menu leading directly to the referring tabs. Somehow it doesn’t work and I don’t have any idea why not. Can you help me on that one? I tried it with the existing tab id’s and by creating new ones as well but both doesn’t work out.
Thank you very much for your help!
Hey there! Another issue occurred. I cannot choose any site templates anymore. Can you please also help me on that one: Thank you very much for your help!
Hey there. Another issue occurred.I cannot choose any site templates anymore. The functionality disappeared. Can you also please help me on that one?
Thank and best regards!
we’re sorry for the delay, currently we’re on holiday
It seems that some plugin has some issue, please update the theme to the lastest version and disable all plugins and then test it anymore.
It seems quite strange
Please, can you clarify if size and resolution of the rectangles are correct, you will get a full mosaic, without any “holes” in it. The programmer I contracted keep saying this is the theme format and I will always get “holes”in the mosaic.
Thank you, Debora
please, could you send us some screenshot about this gaps?
I am yet to purchase this theme but I really need (something like) it for a client that needs a grid like home page. He wants the grids to be the navigation. So my questions are:
1. On home #1, can I choose not to have the header and footer displayed?
2. On the same home page, can I not have the grids slide left, right, down or up? I just would like to have the grids (image) clickable so they link to their specific pages?
3. Can I have a grid as small as 50px by 50px and it would still work well? and fit with custom CSS styling?
thanks for your answers
To make these customs you need to edit it deeply, we suggest you to take a look to Envato Studio, so you can find some developers that can edit the theme for you
Hello Themeloving, we’re currently checking out which of your cool themes best meet our needs.
When looking at this page http://themelovin.com/demo/mug/portfolio/solunite-ag-switzerland/, I am wondering if it is possible to have slideshow extended to also include text? In this case for example, both the image and the text below would be moving?
If not, perhaps this could be solved by expanding the size of the slider and uploading an image that includes both a picture and text in the same image (we would have to do this manually of course).
Is it possible to include images under a tab?
Finally, is it possible to allow for comments for a post like this?
Thanks a lot!
thanks for your interest!
You can use Revolution Slider in the header. In this page, for example, the header is Revolution Slider.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.