86 comments found

Hello,

Is this theme compatible with wordpress 4.1 please?

I can’t find any information regarding this,.

Best Regards James

I am not able to view the sub- page on my site menu, could tell me how to solve this simple problem?

BrighThemes

Hi!

please open a ticket our support form our team assist you.

Thanks

How can i get a hold of support for this theme? i submitted a ticket and have not heard from them, i need help with it. anybody have any luck reaching the author?

BrighThemes

we are really sorry for your issue please we resolve your issues asap.

thanks for your patience

Default-user

My ticket hasn’t been responded to, when is the estimated time to respond?

BrighThemes

Your ticket has been answered.

Cheers

Anybody know if there is a video tutorial for this theme? while i wait for support to answer my ticket. The documentation is pretty vague it assumes you are advanced, not very novice-intermediate friendly, no step by step instructions.

BrighThemes

Hi there,

We have checked your ticket and it seems you have bought the wrong version of Mukam. This is the HTML version and to use it needs at least knowledge of HTML, CSS and JS Kind regards

Default-user

I dont like WP, i wanted the html version, will you help me set it up?

BrighThemes

Hi there,

We are not giving service for customization manually. We are sorry.

Kind regards

I am willing to pay for help to get it working… support avoiding this when i asked it…

BrighThemes

Hi there,

Unfortunately we don’t give customization service to the products.

Kind regards

aloyoon Purchased

hello,

excellent work

need to ask one question regarding layerslider and animation

it was very easy to make the slider appear only when I scroll the page down using the documentation file

my problem is that when it appear after scroll its already loaded the first slide and all the moving for images and text inside the first slid already happen is there a way to do what I am asking ?

BrighThemes

Hi!

Thanks for buying our design please open a ticket our support forum our team assist you.

Default-user
aloyoon Purchased

thanx for the fast reply I opened ticket now

BrighThemes

Our team reply your ticket very soon

Thanks for your patience

by
by
by
by
by
by