BrighThemes

BrighThemes supports this item

Supported

This author's response time can be up to 2 business days.

89 comments found.

Hello,

Is this theme compatible with wordpress 4.1 please?

I can’t find any information regarding this,.

Best Regards James

I am not able to view the sub- page on my site menu, could tell me how to solve this simple problem?

Hi!

please open a ticket our support form our team assist you.

Thanks

How can i get a hold of support for this theme? i submitted a ticket and have not heard from them, i need help with it. anybody have any luck reaching the author?

we are really sorry for your issue please we resolve your issues asap.

thanks for your patience

My ticket hasn’t been responded to, when is the estimated time to respond?

Your ticket has been answered.

Cheers

Anybody know if there is a video tutorial for this theme? while i wait for support to answer my ticket. The documentation is pretty vague it assumes you are advanced, not very novice-intermediate friendly, no step by step instructions.

Hi there,

We have checked your ticket and it seems you have bought the wrong version of Mukam. This is the HTML version and to use it needs at least knowledge of HTML, CSS and JS Kind regards

I dont like WP, i wanted the html version, will you help me set it up?

Hi there,

We are not giving service for customization manually. We are sorry.

Kind regards

I am willing to pay for help to get it working… support avoiding this when i asked it…

Hi there,

Unfortunately we don’t give customization service to the products.

Kind regards

aloyoon

aloyoon Purchased

hello,

excellent work

need to ask one question regarding layerslider and animation

it was very easy to make the slider appear only when I scroll the page down using the documentation file

my problem is that when it appear after scroll its already loaded the first slide and all the moving for images and text inside the first slid already happen is there a way to do what I am asking ?

Our team reply your ticket very soon

Thanks for your patience

aloyoon

aloyoon Purchased

please check Ticket #441027

we already respond your ticket

yarikan

yarikan Purchased

I wonder how can i make active class the upper links? You can visit this addres: http://www.emreend.com.tr/iletisim.asp?pg=1&msg=1 ?f you visit this address without link parameters http://www.emreend.com.tr/iletisim.asp

you can see the ?LET???M link is active class. But with parameters it does not. Can you help me?

Hi yarikan!

first of all thank you for buying our template and sorry for your issue please open a ticket our support form https://wahabali.ticksy.com/ our support team assist you.

After using the template website loading very slow. I had reported on your support, but not any response! the URL is http://www.jerryscaterers.com

really sorry for your issue. we’ll resolve your issue asap.

thanks for your patience

Sir also reported the issue on our other site saleenacaterers.com

Hi! we already respond your comment thanks for your patience.

This theme does not work 100% properly on browsers. I think that you should develop and test this product.

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