59 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Is it possible to turn off prices and cart and use the theme as simple catalogue?

bigtreat

you have to edit the files

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
capp Purchased

Hi I sent you an email from katrinaxxxxxxgmail about issues we found in the theme. thanks.

bigtreat

i am working on them thanks for your patience

bigtreat

hi i make a reply pls check it :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I posted this comment with the wrong account.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I sent you a PM on May 31st regarding issues with the Theme options not changing anything. Please respond to this as we cannot move forward with the site otherwise

bigtreat

i am unable to find your email with this name : ) please send again

Default-user

email would have been from helene@gazelledesign.co.uk

Default-user

if you can’t find that address then try ….@wgmarketing

bigtreat

i make a reply pls check it

bigtreat

Hi i fix Your Problem :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
pulpnwire Purchased

Hi, first off – great theme. I’ve used many and this ranks up there for ease of setup and customization.

The one problem I have is that the cart button (that shows the user how many items they have in their cart) doesn’t expand on the homepage, but works on the childpage. Similarly, the products slider area on the homepage doesn’t slide.

When troubleshooting, I’m getting no warnings or errors in the console using fire bug. I’ve tried removing the main slider (which works great while the others don’t) thinking there was a conflict, but no dice.

Any ideas on how to fix this? I see a few others have had this issue in the past as well.

Let me know if you need any other info from me. Any help is appreciated.

bigtreat

did you put any content in the slider manager at least try two

if yes Pm me your Login detail of demo

Default-user
pulpnwire Purchased

Thanks for getting back to me so quickly, I sent a PM as instructed and verified that I do have 3 slides up with images/content.

bigtreat

Hi i fix your Problem :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
pulpnwire Purchased

Hello, not sure if I should start a new comment for this or not, but I also noticed that if you change the quantity when viewing your cart, and click “Update Shopping Cart” the quantity doesn’t update and just returns the old value.

I checked this on your demo as well, and it doesn’t work there either.

Checked with FireFox, Chrome, IE and Safari for windows.

Please let me know when there is a fix.

bigtreat

i am working on it , contact u soon

bigtreat

Hi i fix your problems :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
LiranCo Purchased

I sent you a message, I’m having a problem.

I have the latest Wordpress and WooCommerce installed. There seem to be a few alignment issues but I’ve gotten around that… the issue that I can’t fix is when going into a single-product-page, it’s blank. I’ve tried to troubleshoot and it seems to have to do with the product image loader.

Also the same problems mentioned above with the updating shopping cart.

I need help ASAP, thank you.

bigtreat

I make a reply please check

bigtreat

Hi i fix your problem :)

bigtreat

You was using the old version i send you latest version

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pjlarsson Purchased

Hi. Why do I get this mess: Your theme does not declare WooCommerce support. ???

bigtreat

its just a notification , its not going to harm anything , just click on hide this notice ,it will disappear :) i am going to declare in my next update

Default-user
pjlarsson Purchased

1. How do I show the “Slider”??? 2. How do I change the content in the Shortcode,Tabgroup? it´s the same text in every tab!?

bigtreat

please read the documentation , if still you face the problem PM me :)

bigtreat

Your problem fixed :)

  • Australia
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Sold between 1 000 and 5 000 dollars

How do you control the settings for the sliders? Autoplay and speed etc.

Thanks Steve

bigtreat

it will be available in next week :)

daydreemer

Was the slider controls added in the latest update 1.3.1?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands
ckiesling Purchased

The singe product view does not look nice in IE, also the case on the demo. Any advice what to change in CSS? http://cristiankiesling.nl/multishop.jpg

bigtreat

wait for the next update it i will be available in this week :)

Default-user
ckiesling Purchased

where is this update???

bigtreat

Sorry for the delay i am submit the update today , u will get inform shortly when it will be available for download :)

bigtreat

hi theme has been updated

Default-user
ckiesling Purchased

Thank you very much! Can you also tell me which files have been updated for the single product view? Which parts in css? (I have already customised a lot..)

bigtreat

style.css only

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
pulpnwire Purchased

Hi Bigtreat,

Thank you very much for the support on the two previous comments. We’re running into another, where the Reviews link isn’t working. I see, in the demo, that a lightbox-like popup is supposed to open when clicking the link in “There are no reviews yet, would you like to submit yours?” on a single product page. The problem is that nothing happens when we click the link on our dev or live install.

Are we missing something simple, like a plugin that drives that review form popup?

Thanks! pnw

bigtreat

can u pm me demo + login info ?

Default-user
pulpnwire Purchased

You got it. Sent.

Default-user
pulpnwire Purchased

Thanks, again, for your support. You rock!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Latvia
Styleweb Purchased
http://multi.web2treat.com/cart/

Bug in Chrome with +/- icons. They are dublicate. Please check this bug.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Latvia
Styleweb Purchased

Active menu bug. Current menu item css is missing.

bigtreat

what u mean by css is missing , i not give any color to active menu

Pm me your bugs , i don’t think this is any bug

Styleweb
Styleweb Purchased

Cmon. WP nav menu gives out curroent menu item class. if i have to about us page, that have on WP nav menu. Then about us in top menu need active. Isnt?

bigtreat

class is there , i already told you i not give style to it i hope u understand , if you want you can add you own style

Styleweb
Styleweb Purchased

How to add hover style on current menu item?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
axel2302 Purchased

Hello,

I do not find the sample.xml file because I do not want to work from scratch. does anyone know where is the file of the demo content to havr the website running exactly like in the demo?

Thx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Great theme. I am having some touble getting the Flex slider to work. I read your help.html documentation but mainly it just sent me over the the woocommerce website. Once there I saw the slider was availible as a WP plugin for $49. This cant be right, is it? I added the slides in the Flex Slide Manager, but they dont show up on the hompage.

Thanks

bigtreat

you choose the slider from theme option , and also set the page template to home of the Home page ?

bigtreat

problem solved ? :)

Default-user

Problem solved!

Ok got it! Thanks:) I think the problem was that the file that themeforest has availible for the ‘wordpress only’ .zip file is the 1.0 version where as if you download the “all files and documentation’ it gives you the 1.3 version. Thanks again for your help! have a good one!
bigtreat

now i updated both

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
axel2302 Purchased

Hi, very good and easy to manage theme. I do not manage to add products on the home page widgets we see the widgets but we do not see the products. How do you do to display the products on the home page widgets products showroom?

Thx for your theme

Default-user
axel2302 Purchased

ok I found it. you do not have to answer.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
AllyCrunk Purchased

I can not get the Clients Logos to show up on the main page. Please someone help.

Default-user
AllyCrunk Purchased

The client carousel shortcode is not showing up under my short codes box. I’d really like to do a slider of brands logos for my shop. Thanks.

bigtreat

its not a shortcode its a widget , see the ad widget in the widget area

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We can’t get the JMPress slider to work on the home page. We have read the documentation and are still having trouble.

We’ve created a new page and assigned it the Home_Page template. We’ve also gone to the the Settings>Reading page and assigned the Home Page to be the new page we created. We’ve created a new page as requested in the documentation.

The installation of Wordpress with your theme can be seen at: http://wpsite.olanova.com/
bigtreat

do you have the latest version of my theme ?

Default-user

We purchased it just a few weeks ago. We have version Version 1.3.1

bigtreat

Please provide me your login info , i want to check

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a few questions:

1. Can you use the mega menu numerous times or only once? 2. The twitter feed does not work. 3. Is there a tutorial for the slider images? 4. How do you ad social icons to the header or footer?

Thank you.

bigtreat

there is only one mega menu option in theme option section

, in the documentation you can see the slider manager section , its self explanatory , go to theme option choose the slider , go to slider manager in admin menu , put the images there and content , create a home page and choose the home page layout for that

Default-user

Thank you. What about the twitter feed and social icons?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where to you change the content on the pages? I have uploaded the xml sample content and cannot find the content shown in the sample pages in any of the pages, posts, widgets or even Woo Commerce.

Default-user

You can see it on the site, but not in the admin.

bigtreat

if you can see them on the site that means they are available in the admin also , see the pages section that page made or not , create menu section , xml provide you only content , read the documentation which explain you how to save the home page ,and home use the widget for the carousals widget , recent products , latest products ,ads widget , i hope it help

Default-user

Hi Bigtreat,

We are not seeing a carousal widget. Please see video that we have created for you to see what we are experiencing: http://www.screencast.com/t/4cpZwq69XK

Default-user

I have downgraded Wordpress to 3.5, but it did not help. I am not able to see any of the content for the homepage in the admin area. I need to add a slider, but I cannot get it to show up on the home page. Please get back to me.

bigtreat

Pm me your login info info

Default-user

I sent it to you through the email account on your documentation file.

bigtreat

ok i got it

Default-user

Have you figured it out yet?

bigtreat

sorry i am ill , i will be available after this month, viral fever , doctor said one week rest

bigtreat

your login info is not working

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