114 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, why the most recent comment is not on the top? Would be more logic….

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

what i meant is for the product images. it all cant be seen …

Default-user

Just check the Image Config section in Installation Guide, Please re-generate the thumbnails images.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, I bought the theme but there are some glitches on some browsers plus the shopping cart module does not show. I recorded a video to show you exactly what I mean…

http://wasiwax.com/download/multishop/

i will appreciate if you could reply to me as soon as you can.

Thank you in advance. Chris

Default-user

Hi Chris, i have check with all my browser and it seem like you are using windows 8 preview version, i once get that error with my windows 8 preview version, the latest version of windows 8 does not have webfonts error. Please try it on windows 7. You can remove and re-install our shopping cart module to make it work, make sure you have remove default prestashop shopping cart module. Please change your root product category name from “Home” to “Products” then menu will display as Products.

FirmStoneDesign

Hi i am well impressed in your prompt reply! :)

1. -I am using WIN 7 so not sure why only on Chrome and Safari the fonts gest cuts off in half, can you think any other reason as to why this is?

2. – I have uninstall the pretashop “Cart block” and reinstalled multishop Cart block but still the cart does not appears… do i actually have to delete the prestashop “Cart block” module??

:( PLEASE HELP!

THANK YOU IN ADVANCE . Chris

Default-user

- Can you clear your browser cache and test it again, i have no webfonts error with my windows 7×64 with latest chrome and safari, it’s better if you test it on another pc or virtual machine if font error still there

- As we mention in our Manual install section come with our installation guide, the Multishop Core module must be install first, then another, in case you have install it manually, for faster reply or quick help, please use the contact form or email us at support@eshopthemes.com

FirmStoneDesign

Hi,

I have clear the cache several times before and i still see that.. i will check from another PC and MAC

I have followed every step as per user guide but still there are some glitches however i sent you an email to support@eshopthemes.com explaining everything in more detail.

Thanks again. Chris

FirmStoneDesign

Hi

I just got an autoreply saying the email was not delivered is your email correct: support@eshopthemes.com

look forward to hearing from you soon.

Thanks Chris

Default-user

have emailed you some minute ago, please discuss there

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

I have purchased many CSS /HTML from themeforest, this would be my first Prestashop theme. I presume it is just a standard template which I install via prestashop module ‘Theme Installator module’. ? Files all in .TPL format?

Thanks

Default-user

this theme is packed and it can be install via Theme Installer, all file in in .TPL format. theme package come with a document so you can easily install and config.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

One of our client purchased this Theme, There are lot of bug’s need to be finish, so kindly post the theme without any bug…

Default-user

don’t know what bug that you have mentioned, but we will check our theme for any bug, please wait for our new update

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, As is the order of the modules? pablo!

Default-user

home page module order can be change use LiveEdit function of Prestashop

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Spain

Hi, I’d like to know if this theme has the option of adding sidebars? (at least one) Or that I’ll need to add them myself?

Because it looks nice :) But I need something more.

Thanks!

Default-user

sidebars is not supported by this version. may be it will be support in next version

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I bought a license for Multishop, had no problems with the installation, but some modules translations are not working: - Blockmulticart; - Blockmultiuserinfo; I have used translations of PrestaShop, and still no change, already copied the file into the folder br.php translation and still does not change. How should I proceed?

Default-user

Please wait for new update, we will reply when it approved

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi, I bought your theme, and i like it. But I suppose there is a bug in the top horizontal menu manager. If I try to add menu top link, from the bottom section of the page, when I click on Add, it doesn’t add the link I tried to add. Any idea how can I solve this?

Default-user

You can try to reset the top menu by click on reset link near configure link, and then try to add it again.

Default-user

Sorry, but this don’t work.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! I use your theme but there are more bugs in all of browser specially on ie9 browser!

Can you help me?

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
Mr_Da Purchased

Hi,

Thx for your job, it’s nice. But, me too the home slider doesn’t work correctly on chrome with your theme.

Thx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
12695711 Purchased

Hi!

Multishop New products block with carousel and Multishop Featured Products on the carousel modules are not translated to spanish in the home page of the frontoffice.

Can you solve that?

Default-user

Please download new update

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I bought this themes and i follow all the instructions. The only thing is that after editing the configuration of the images and regenerating the thumbnails, the images still doesn’t appear. Can you help me? thanks.

Default-user

Do you meet any error message while regenerating thumbnails, you can just simply select ALL under Select Format, set Select Image to Products to regenerate all product images

Default-user

thanks for your helps, but i just fixed it. The name of the config images was “home_default” and i erased _fault, so it was only a problem of names. Thanks anyway!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi again. The multislider module doesn’t work properly in IE9 . And another bug is that the background-image you config in the multishop core module doesn’t work in IE9 . Please i need you fix this errors in IE9 Thanks!

Default-user

just checked, multislider and background config still work well with ie9, can you tell us your config. cos it work well on our demo site

Default-user

ok, could you look at our site http://www.itemformacion.com/bd/ We have tried in some diferents pc and it doesn’t work in IE9 . Also your demo is not working in our IE9 . And what is the config i have to send you? thanks a lot.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 4-5 years

Hi,

Just bought the template, very simple to install and easy to personnalise. You did a great job for the simplicity of the css, giving every one the chance to adapte your template with their own creativity. For the flexslider, is it possible to hide the “popup” (title, description, button)... i prefer to see the image on the background.

Thanks in advance.

Another happy user, Marc

Default-user

will update new version to hide the “popup” shortly, please wait for new update. i will post it here when it ready.

Default-user

Thanks for the fast response, i will try to do it myself until the update.

Kind regards, Marc.

www.bachetendue.com

Default-user

Hi,

I was wondering if it was possible to move the ajax search bar into the navigation bar (align: right). Your search bar is great with the animation, but i have other sites that are all suppose to look like, so that the consumers doesn’t get lost.

Thanks in advance. Marc.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi, I suggest you to create a changelog file. Sometimes Themes update doesn’t work well and it’s better sobstitute each files directly.

Default-user

k, will add it next time when we upload new version

Default-user

Thx, and can you tell me wich files are chanded in the last two updates? (6 December and 8 December) please.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi i’ve purchased the theme. I need have a featured products not in a single arrow but 2 or 3. It is possible? How.

Tnx

Loom

Default-user

current version does not support it. Featured used carousel so it can’t have 2 lines of products.

  • Has been a member for 1-2 years

Hi there,

Clicking the cart button gives this error:

Impossible to add the product to the cart.

textStatus: ‘error’ errorThrown: ‘Internal Server Error’ responseText:

{ “products”: [ { “id”: 2, “link”: “

Do you have a fix for this?

Default-user

Cart module still work well on our demo site, the internal server error message is belong to server error, where’s that error happen?

  • Has been a member for 1-2 years

It happens whenever I click the cart button. The error pops up in a box.

Default-user

you can send us an email to support@eshopthemes.com anytime, please discuss there

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Spain
imax Purchased

.. hello, nice theme some questions …

nivoslider with 5 subjects not find it. I only see flexslider

modules do not have the Spanish translation, but no problem …

I’ve also had problems with the pictures on the front, removing “_default”, I’ve solved.

Otherwise … all perfect!

thx

5 *

Default-user

the nivoslider have been removed due to upgrade responsive version and ie error.

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