An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by furto.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

I just need Home without the sliding images, is this possible?

Yes! You can have the slider on none of the pages, all of the pages or just the home page! This can be easily changed in the theme customization page.

Do I have to have the portfolio?

Nope, you don’t need to have the portfolio. Just skip that part of the documentation!

Does this come with a HTML version too?

Sort of. The html version was the first step in making the theme. From there the theme progressed A LOT so the html version is very different to the wordpress version, but it is included. Here it is http://www.furtzdesigns.com/archive/multi-theme/

Is there a way to make the featured items at the top auto scroll?

Yes there is! Open up the jQuery.js file and change the ‘Header cycle options’ to look like this (this will make it change every 10 seconds)

$("#slider").easySlider({ 
   vertical: true, 
   continuous: true, 
   auto: true, 
   pause: 10000
 });

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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