136 comments found

Hi,

there’s a problem with font changing. it ’s not working on my site. what can i do ?

gljivec

Hi,

support staff will answer you.

Best regards.

i’m having this error: Warning: Illegal string offset ‘class’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘link’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘url’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘class’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘link’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘url’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘class’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘link’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘url’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 Warning: Illegal string offset ‘title’ in /htdocs/public/www/wp-content/themes/munditia/functions.php on line 634 s/h

I already try to re-installed but is not possible:( What can i do?

gljivec

Hi,

ok, support will answer you.

Best regards.

Default-user

you have some idea how many time it will take? thanks a lot! susana rodrigues

gljivec

Hi,

max. 24 hours.

p.s. send us also your site url. You send only logins and no site url.

Best reagrds.

Hey,

My client bought the theme but I can’t find the PSD files… On this page, on the right side it says: “ThemeForest Files Included – Layered PSD” How can I get the files?

Thanks,

Tal

gljivec

Hi,

PSD files are currently not included because we had to update Theme several times due to new version of Woocommerce. It will be added back in the near future. Also please write with the account that purchased the Theme so I can verify purchase.

Best regards

Default-user

I really nead the PSD now, the near future is not good enough… If I write frome the account that purchased the theme, can you send me the PSD?

gljivec

Hi,

I made an update and the Theme with PSD files is now in queue. Will let you know when it’s published on Themeforest.

Best regards

I am trying to get into your support forum – purchase code shows as valid and then landed on the Wordpress login page after completing registration, but I still haven’t seen a pw with the email as suggested. It’s been 45 minutes to an hour – I’m assuming this shouldn’t take this long. Please advise.

Default-user

You don’t include files in the PURCHASED theme but the same purchase code gets you access to a support forum to download the same files. You’re not preventing anything, just making it more difficult – I’m not sure how you’re missing this. The link you mention is just an online copy of the included documentation, which I already referenced. Since you’ve forgotten your own documentation already, let me remind you: Section 1.3, step 4 “Import Demo content (found on our support portal).”

I can’t imagine what your actual support is like when this is the customer service associated with just getting access to a forum.

gljivec

Hi,

it’s very simple, you write an email through my profile (with the account with which you purchased the Theme) and the email gets in the ticket system which is the priority support. Next time just do that and there will be no hassle.

The reason why it’s not included is because if the theme is pirated and put on the piracy sites, the ones that download it there will not have the purchase code :)

Best regards

gljivec

Hi,

the version with PSD is now uploaded. You can redownload the Theme to get it.

Best regards

Hi there,

My client has asked that the sidebar be on the left hand side instead of the right. I see no options for this in the theme control panel. Is it possible to do this please?

Thanks a lot Conor

Default-user

Fair enough, will move it in the code. Second question relates to the Bottom Support Tab. We don’t wish to use it so have not put anything in it’s widget under appearance – widgets, however the box it would go in is still slightly visible. How can this be removed? http://bit.ly/1mFbNla

gljivec

Hi,

adding this line of css to custom css box or style.css would do the trick:

.bottom-support-tab {display:none;}

Best regards

Default-user

Great, thank you.

I updated to the latest woocommerce and my header is broken??? the logo is pushed below the icons and the top bar is flushed left although the css says right?? any idea of what is going on?

I will send login details after you respond. thx
gljivec

Hi,

for support please send mail via my profile.

Best regards.

Hey,

For some reason on mobile devices, the product image disappears entirely. I’ve checked on both my install and your demo theme and it happens on both. Single product page, at mobile size, the product photo doesn’t appear. What’s happening there? Surely that cant be right?

Thank you

gljivec

Hi,

for support please send myil via my profile.

Best regards.

Hi,

I need to use a custom font for headings as none of the ones provided in the theme options panel are suitable for what my client wants. I’ve added a custom font in the H tags in style.css, but obviously the theme is still using the one selected in the theme options panel.

How / where can I edit to make h1, h2, h3, h4, h5, h6 to ignore the font choice in the theme options panel and use the one I’ve put in style.css instead please?

Thanks

gljivec

Hi,

for support please send myil via my profile.

Best regards.

Default-user

Why we’re being forced to go through email I have no idea. But looks like I have no option.

gljivec

Hi,

because this is not our support portal.

Thanks for understanding.

best regards.

How can I setup the Shop page with the categories widget? Like this: http://munditia.premiumcoding.com/shop/?shop=categories

Thanks!

gljivec

Hi,

in theme options under tab WooCommerce select shop with sidebar.

Best regards.

Hello !! im very thanksful for your template, i buyed.

But i got problems with it :/... i need the preview demo, u have on your site. And the boxed one. But i really dont know how to get it :( please help me..

If u add me on skype, i will send information so you can edit it please….

Skype: robbimage

Thank u very much , u are so good :)

Default-user

Hello Gljivec, i have :-) Can u please fix it now??? :D thanks for fast support ! ur the best

gljivec

Hi,

Our support team works weekdays between 8am and 6pm. All support tickets will be answered within 24 hours, execpt on weekends. So if you post your question on Friday after 1pm, you can expect the ticket to be answered on Monday.

Best reagrds.

Default-user

Hello again… i have send you information, in your private. Do you got it? Now i send you login to wordpress. when do u think its fixed?

I want to purchase this theme, but I noticed in your demo that none of the products have the option to have sizes or colors. I have worked with woo commerce before and making that possible isn’t exactly simple, is featured available with your template or is the same variable nightmare setup like I have seen with other themes? I just want it to be as simple as possible for my client when she takes over the site

gljivec

Hi,

you can add variations to products. Check this product : http://munditia.premiumcoding.com/product/wedding-dress/

Best regards.

CharliBaltimore

I don’t think you understood my question, but I am glad you should be an example. I was hoping your theme automatically included pre-selected variation options but I am guessing by your response that I have to do it the old fashion way through woo-commerce. I am still gonna buy this theme because your response was fast, Thanks again

gljivec

Hi,

yes you need to add variations via WooCommerce product admin.

Best reagrds.

I am trying to get the demo xml and I am not able to create a account in your support forum. I added my purchase code and tried on 3 different browsers and I cannot create an account. I really need that demo content.

gljivec

Hi,

thanks for info.

best regards.

CharliBaltimore

Im just curious. I still want to be able to get access to the support. I there a reason your support link is not allowing me to register? The page just loads and never changes. It always seems stuck and I have not gotten any emails confirming my registration, Is this only temporary?

gljivec

Hi,

send me mail with you user via my profile and I will send you pass.

Best regards.

After last update, font bugs are fixed. Also good support from staff. Thanks :)

gljivec

Hi,

thansk for nice words :)

Best regards.

Hello gljivec.

I have send you a message , where i need help. Please do it today, its very important. :)

gljivec

Hi,

it got in the ticket system, our support staff will answer it tomorrow (it’s past working hours here, 8pm).

Best regards

gljivec

Hi,

I have answerd via ticket.

Best reagrds.

sobceo Purchased

How do i set up the homepage to have that section like on the demo were it has OUR FASHION CATEGORIES and the 3 boxes underneath? Do I use the feature page builder function? If so HOW?

Default-user
sobceo Purchased

nvm.. found it

gljivec

Hi,

thank you for info.

best regards.

hi,

Does theme use any visual composer ? and how many and what page tempalte are available in the pages section on WP backend?

thanks

gljivec

Hi,

we use page builder, so you can create unlimited version of the pages.

Best reagrds.

Hi,

Demo web version doesn’t include coupon and shipping calculation for each country.

Can you fix it? I’d like to buy it if these both issues can be fixed.

With Regards, Jack.

gljivec

Hi,

this is Woocommerce options and has nothing to do with the theme.

Best reagrds.

Default-user

Does it mean it i can just download plug-in and activate that function? How about language translation?

gljivec

Hi,

if this is default WooCommerce plugins then yes. You can translate theme WPML plugin.

Best regards.

sobceo Purchased

On the checkout page the credit card section is “whited out” and there is just a small spinning circle. So nothing can be input. Like it is waiting on something. This section worked before I switch to this theme. Please help.

gljivec

Hi,

please send an email through the contact form on my profile and support will help you out.

Best regards

Default-user
sobceo Purchased

I just sent you an email on the same ticket email I had before. That credit card form CSS issue is back again…

gljivec

Hi,

ok, support will be handled in the ticket.

Best regards

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