136 comments found

Hi,

Where is the xml file to import for demo content?

Default-user

Something is wrong with my site. Please help me take a look what is wrong. Thanks…http://0ad.071.myftpupload.com/

Default-user

I found it quite confusing to following the instruction for the Revolution Slider Content Importing. I think something is wrong there.

gljivec

Hi,

for support please send mail via my profile.

Best reagrds.

Where can I find my purchase code? It is not under my “Downloads” tab.

Default-user

I see only this. No “License Certificate.”

Munditia – Responsive Ecommerce Wordpress Theme

Regular License | Help with WordPress install

gljivec

Hi,

send us mail via my profile and I will set user and pass for you.

Best regards

Hi,

I am working on the installation and I have a few questions:

1) upon importing the widget file, I see several widgets state “Site does not support widget” (All sidebar widgets, price filter, recent products and product search).

2) Probably due to the problem above, my search functionality does not give me products but blog posts…how do I get it to show products?

Thanks!

Eric

gljivec

Hi,

I forwarded your ticket to the support staff and the query will be handled there.

Thanks and best regards.

Hi,

Pls reply my question on profile. The Pre-sale template or form at bottom right is not working. Pls help. Thx.

http://f7a.d5e.myftpupload.com

This template not so responsive on mobile phone. How do I make it more responsive?

gljivec

Hi,

you need to set the widget properly for that and check it in admin’s panel.

http://premiumcoding.com/munditia-woocommerce-wordpress-theme-documentation/

under:

How can I add the pop up contact widget like your live preview?

For further inquiries send an email through the contact form on my profile and support staff will take a look at it.

Best regards

Hi,
I purchased your theme, its great. However i am trying to turn off the ajax feature on the homepage when clicking on products, i want it to go directly to the product page and not pop up.
I know it says that it can be turned off, but i can’t seem to find the option anywhere. Can you help?

gljivec

Hi,

you can set that directly in the block in the page builder. You will see an option to choose true or false for AJAX opening. So in Appearance -> Page Builder and then set that in the block.

Best regards

sobceo Purchased

What size do the slide images need to be? Do they get re-sized to fit the slider automatically? Or do I need to resize the image and change the settings of the slider to match?? I am having trouble getting it to look like the demo.

gljivec

Hi,

the normal slider (not full screen) should have image width of 1180px and height of about 500px (you can change the height in Revolution slider’s settings).

Best regards

sobceo Purchased

I upgraded to the new WooCommerce version without thinking first… oops… The site display is now all messed up. Are you coming out with an update soon? PLEASE!

gljivec

Hi,

ah ok, scared me a little bit :). Because it shouldn’t cause any/much problems after update :).

Best regards

Default-user
sobceo Purchased

Any issues i should know about before upgrading to the latest Woocomerce update?

gljivec

Hi,

we don’t know for any issue.

Best regards.

franhas Purchased

Where can I find my purchase code? It is not under my “Downloads” tab. I see only this. No “License Certificate.”

Regular License | Help with WordPress install

Thank you

What size do the product images need to be? im having trouble. when adding feature products to my home page, my own product images are not auto-resizing. But the demo images do resize. please help

Thank you

gljivec

Hi,

for support please send mail via my profile.

Best regards.

Hi Is there any way to add extra tab in woocommerce single product page. I want to add 3 extra tab with different content on every products.

gljivec

Hi,

I am not sure if woocommerce enables this by default. I think you need this plugin:

http://docs.woothemes.com/document/tab-manager/

Best regards

ateacme Purchased

Hi, I’m waiting for your support from 3 days. In portoflio single page I can’t click on image to see it in the original size. Images I uploaded last week are ok, not so those I’m uploading from monday. I don’t use to duplicate posts but I must fix this problem as soon as possibile because there are a lot of products to upload… I will be grateful for your answer.

Default-user
ateacme Purchased

I sent a messagge to you trough the pink support button, however the discussion link is: http://themesupport.premiumcoding.com/forums/topic/troubles-with-portfolio/

gljivec

Hi,

I have forward ticket to our support staff.

best regards.

Default-user
ateacme Purchased

thanks a lot

Hello there, I have seeing that some people is having the same error when we are importing munditia-widgets.wie (Error: Site does not support widget)

URL (screenshot): https://www.dropbox.com/s/vtc2d6bi4zhr1ol/widgets.JPG

I will appreciate your help, in order to fix this issue in my site.
Thank you.

gpwdesign

Yes, I did… the woo-commerce plugin was previously installed before to import munditia-widgets.wie.. What would you recommend me to do? I need to fix this..

gljivec

Hi,

please write through the contact form on my profile and explain this in the email, also provide wp logins if possible and our support staff will take a look at it.

Best regards

gpwdesign

ok.. Thx.

hi i have installed this theme in my local machine and i found some problem. 1) The top search box is dancing when you mouse hover and same problem i have seen in you demo theme.

2) on top left side, the phone number filed…i have putted an image with phone number but is reset every time save the theme option?

Is you have any solution for that?

gljivec

Hi, yes send it from there :). As for the search box, this is a known bug with latest version of FF and it’s rendering of toggles, I made a JS fix for that.

Best regards

rajulgpatel

can you send me that JS file?? please

gljivec

Hi,

you can download and reinstall the Theme and it will fix it also. Just download the Theme again from Themeforst to get the latest version. If you do not wish to loose any customizations, you can also write through the contact form on my profile.

Best regards

Hi, is this theme compatible with WPML plug in?? Thanks

gljivec

Hi,

it should work with string translation module.

Best regards.

bramby Purchased

Hi, I just bought your template because I really felt amazing. But it is giving me lot of trouble! The control panel as administrator does not work as it should. When I add a post not let me attach featured picture … etc. What Worpdress version should I have installed? Thank you very much!

gljivec

Hi,

thanks, wordpress 3.8 or 3.9 would be the best choice. You can write through the contact form on my profile and send wp logins and we will check.

Best regards

Hello I receive this error on a shop page

Fatal error: Call to a member function get_gallery_attachment_ids() on a non-object in /data/web/virtuals/11138/virtual/www/subdom/new/wp-content/themes/munditia/woocommerce/archive-product_template_1.php on line 89

I am using WP 3.9 and 2.0 template version. I had some timeout trouble when importing demo content but right now, I have deleted all categories and products and created one test product.

Default-user

Hm, this trouble seems to be solved by some additional setup in woocommerce, other trouble is I cannot see anything in sidebar in shop and I do not see images in cart/minicart and in minicart it gives me some stupid not working links… Any idea from where those troubles comes?

gljivec

Hi,

can you please write through the contact form on my profile and provide url to your site + wp logins if possible.

Best regards

I can’t save any settings in the Admin menu for this Theme.

I get this: <br /> <b>Fatal error</b>: require() [<a href="function.require">function.require</a>]: Failed opening required '/nas/wp/www/staging/teboon/wp-content/themes/teboon2014/css/style_options.php' (include_path='.:/usr/share/php:/usr/share/pear:/nas/wp/www/staging/teboon/wp-content/plugins/mailchimp-widget/lib') in <b>/nas/wp/www/staging/teboon/wp-content/themes/munditia/admin/admin-functions.php</b> on line <b>86</b><br />

I a promt when trying to save. I’m using a childtheme and workin on WP Engines staging enviroment. The Version is 2.0, just purchased.

Any ideas?

gljivec

Hi,

can you please write through the contact form on my profile and provide url to your site + wp logins if possible.

Best regards

Default-user

WIll do!

imagsol Purchased

I left a support question on your support portal in the morning but no reply from your team, i need to fix the problem as soon as possible, please reply. Thanks.

gljivec

Hi,

what is your ticket’s number?

Best regards

HI, is it possible to add Related product + you may also like in single product page of woocommerce?? also is there any way for multi-language translator?? not WMPL and wordpress multi-language ? i want free plugin.

rajulgpatel

hi, i have tried but it is not displaying…can you send me exact copy of code and file… and if possible can you give me file with edited code?

gljivec

Hi,

please write through the contact form on my profile for further support.

Best regards

rajulgpatel

thanks for help…i code file by myself

Hi,

This is a really great theme! Just a quick pre-sale question if you could help?

When I view your demo on the iPad (in landscape orientation), the main menu aligns left rather than centering. Has this been fixed in the update?

Thanks in advance,

gljivec

Hi,

we didn’t issue an update for that, didn’t have any complaints about it yet. I can show you how to center it, if you wish the menu centered on ipads.

Best regards

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