97 comments found

How to use your one page version with WPML? im trying to translate the page builder rich text section, but im lost. Thanks

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

is it possible if you click on an item of the portfolio on the homepage you can go to a normal page?

gljivec

Hi,

no, the portfolio page will always lead to single portfolio post (like blog posts will lead to single posts).

Best regards

I am trying to create an account at support site but it is not accepting my purchase code which I know is accurate I am copying and pasting from envato. I am looking for how I can change the shape of the Awesome Icon Class. I would prefer a circle rather than a diamond shape. Plus changing the icons does not work as expected.

gljivec

Hi,

for support please just write through the support tab in theme’s description. Thank you.

Best regards

umutsun Purchased
Hi, i recently purchased the theme and when i try to activate Aqua Page Builder it gives the following error.
Parse error: syntax error, unexpected 'if' (T_IF) in /usr/hosts/domains/biroyumvar.com/public_html/wp-content/plugins/page-builder-pmc-shortcode-mundos/classes/class-aq-page-builder.php on line 1
gljivec

Hi,

if you are uploading via FTP use binary transfer mode.

Best regards.

Default-user
umutsun Purchased

first i uploaded via FTP, later i uploaded from plugin uploader it works well thank you.

gljivec

Hi,

ok, great to know, thanks for letting me know :)

Best regards

Hello, has this a drag and drop compositor plugin? Also i need to make look it exactly like in the demo, is that difficult? I don’t have any skill with HTML5 and CSS. Thanks, Dom

gljivec

Hi,

it uses aqua page builder yes, and it’s drag and drop. You can import demo content and you will have exactly the same page, then just change info to yours. For soundcloud you would have to do some extra coding.

Best regards

Default-user

Thanks to reply, which extra coding should I add? I don’t have skill with WP so, I need something easy to build. Thanks

gljivec

Hi,

I think the easiest would be to use a plugin like:

https://wordpress.org/plugins/soundcloud-shortcode/

Best regards

zeeker Purchased

HI, please fix the following issues/bugs. already told author through support months ago (september), got just partial responses, and nothing helped.

was waiting for an update, but nothing. that’s why i’m writing here.

from orignal DEMO (http://www.mundus3.premiumcoding.com/), tried on Chrome and Safari:

1) the 3 “featured” areas in OUR SERVICES don’t align well when browser width is between 960/963 to 1180px, the third item goes on second row and all the texts aligns left (instead of centered as it should be).

2) the “Testimonial/Quotes Area” is not centered well, no space on left side, some space on right side.

3) “Recent News” when browser window width is set to smallest (so then, also on mobile), there’s a 10px margin on left and no margin on right, so yes it’s not centered, awful.

4) “Meet our team”, the description has no left margin/padding (within the team box) on browser resolution width below 1160px.

fix it. thanks.

gljivec

Hi,

what was your ticket number?

Best regards.

Default-user
zeeker Purchased

52716

thanks.

Hello, why the audio portfolio shows a photo instead audio embed? Please let me know. Thanks

gljivec

Hi,

on portfolio page there is no opetions for audio post in current version.

Best regards.

umutsun Purchased

Hi, i have a couple of issues left while implementing all content and plugins. 1- testimonials not sliding i have 5 entries but shows just first one. 2- i’m using ninja kick slider and conflicts with breadcrumb is it possible to fix from css file by increasing z-index or something? 3- when i enabled jetpack portfolio theme’s portfolio link from menu disappeared and couldn’t bring it back. very interesting : ) thanks from now

Default-user
umutsun Purchased

you can check from: biroyumvar.com

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

I filled out a support ticket ten days ago #57152 I have yet to get a response nor is the problem fixed. When I click on the ticket for status it says it was deleted or solved. I have emailed you as well so you have record of the ticket but I posted here so others would see how fast you resolve an issue. Part of the contract of purchase is support and if you are not able to do that then you should not sell. My issues were not customization per se but what I deem to be bugs that should be fixed. However, I offer to pay for support if that is what it takes to get you to solve/close a ticket properly. If the problem is that you do not know how to fix or are unwilling to fix the problems than at least say that then people will know that this template is being sold as is with no support and the price should be reduced.

Default-user

This is one of those times I hate to be right. As expected another three days has passed from the last email I got and still no fix or reply to my ticket. It is becoming clear that getting support from the developer is unlikely. What is a shame is that I am really an easy customer and was willing to pay for work that was not even customization but true issues and yet I am ignored. Buyer beware.

Default-user
smpolley Purchased

Just so you know I still have never received a reply or fix on my request.

gljivec

HI,

your request are all all custom work! If you check our demo you will see how it works!

Custom work are not included in our free support. You get exactly the same theme and look as you can see on our demo page!

Best regards

medeuy Purchased

Hi, can you help me please. I can’t use my visual editor to create a post or page when the plugin is activated (page-builder-pmc-shortcode-mundos). Best regards

gljivec

Hi,

you need to update page builder. Download latest version from ThemeForest and inside main zip you will find plugin folders.

Best regards.

Default-user
medeuy Purchased

Yeeeeees. It works!! Thank you.

gljivec

Hi,

thanks for info. Enjoy the theme.

Best regards.

Hello, i have a problem with “Blog Posts full width”: http://prntscr.com/680xoo and responsive version: http://prntscr.com/680yr3 Posts to duplicate, why? :/ i want (demo page): http://prntscr.com/680z9o
Default-user

Screen fresh install and import: http://prntscr.com/6819yf , and responsive version: http://prntscr.com/681arh , how can i fix it?

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Can I use the AJAX Media Gallery in single pages and want video formats are supported????

Respond to the comment below (I didn’t select to subscribe button in this comment )

gljivec

Hi,

this is not possible.

Best regards.

Can I use the AJAX Media Gallery in single pages and want video formats are supported????

gljivec

Hi,

this is not possible.

Best regards.

deboard4 Purchased

I love this theme! Is there a way to use CSS to NOT show the rev slider on a mobile screen or device?

gljivec

Hi,

you can set that in revolution slider settings under mobile appearance in the settings.

Best regards

deboard4 Purchased

In the footer of the theme, there are two columns representing two widgets. To me, this appears that there is a third widget missing to balance the footer. Can you send instructions for placing a third widget in the footer?

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

st0ned Purchased

I really need to learn to listen to the comments on these themes..

I purchased this theme and as soon as I activated it received the following error: Parse error: syntax error, unexpected ‘}’ in /home3/cwgroup/public_html/csharks/wp-content/themes/mundus/functions.php on line 1

I can no longer access wp-admin or anything.

I went to register for the support system using my purchase code and it tells me “Not a Valid Purchase”.

Default-user
st0ned Purchased

Thank you for the prompt response. Can you please give me access to the ticket system or provide your email so that we can discuss on another subject?

gljivec

Hi,

you can’t write via zendsek ticket system? Hm you can write directly to support@premiumcoding.com also.

Best regards

Hi gljivec,

My site is not working correctly, although I updatet the theme:

http://timmermanmedia.nl/

What about this error??

Strict Standards: Redefining already defined constructor for class AQ_Block in /customers/f/f/b/timmermanmedia.nl/httpd.www/wp-content/plugins/page-builder-pmc-shortcode-mundos/classes/class-aq-block.php on line 53

Regards, Arnoud

Default-user

Hi! I’m still waiting for some help. I already send an email. Regards, Arnoud

gljivec

Hi,

wait for support to answer you.

Best regards.

Default-user

For how many days?

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