An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, unisphere, will respond to buyers’ questions and provide limited support through this item’s comments.

Additional information from unisphere:

You can also email me using the contact form on my profile page or sign up on my custom support forums:

Go to comments

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How do I set the footer widgets area to display 3 columns instead of the default 4 colums?

Add the following code to the Custom CSS field in the Theme Options panel, this will format the footer area to 3 columns (the first column will be hidden):

.footer-column { width: 30.4%!important; margin-left: 4.2%!important; }  
.footer-column:first-child { display: none; }
.footer-column:first-child + .footer-column { margin-left: 0!important; }

@media only screen and (max-width: 767px) {
    .footer-column { width: 100%!important; margin: 0!important; }

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.