An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by dewitech

They will respond to buyers' questions via email at

Additional information from dewitech:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How can I edit the twitter recent update?

The twitter recent update can be located on assets\libs\js\main.js

on line 220
    // Twitter Setting
          join_text: "auto",
          username: "dewitech",
          avatar_size: 48,
          count: 1,
          auto_join_text_default: " we said, ",
          auto_join_text_ed: " we ",
          auto_join_text_ing: " we were ",
          auto_join_text_reply: " we replied ",
          auto_join_text_url: " we were checking out ",
          loading_text: "loading tweets..." 

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.