1674 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Adjibola Purchased

Hi! I got a little problem, I don’t know to upload a mp’3 in an album… i tried i tried to upload it wtih the “ad media” but i insert one mp’3… it’s appears as a link!! on the website and there is no lyrics button or play bouton! What is the right thing to do please?? :s Thks

Net-Labs

Hi Adjibola

If you follow the help files it will direct you to the correct way of adding content. If you updated to wordpress 3.5 just remember to update your theme to the latest version here, and the new media uploader looks a little different to the old one.

unzip the folder that you downloaded from Themeforest. in the folder will be another folder called music_help, and in that folder a file called index.html

When you click to open the file it will open in your browser and give you access to the help files.

Just click on any topic in the lists, and a lightbox will open with the corresponding video tutorial.

Regards AJ

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

After updating to wp 3.5 I seem to have a problem with adding ftp. files to albums. You are referring to the gallery so that you can change order, add lyrics, add link to mp3 etc.

I currently can’t add mp3 files to the gallery which makes it very hard (impossible) to adjust my settings. Also, I get an (unusual) link under de songs I post.

Any help would be extremely appreciated.

Net-Labs

Hi Chris.

I can take a look.

just make contact and we can get this sorted for you.

you can make contact through my profile page here or the cro.ma site here

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Gabster Purchased

After Updating to 3.5 the slideshow doesnt work anymore. It doesnt scroll and the links for next previous and the numbers cannot be clicked anymore :-/ Somehow in the source code I can see the some jquery files are included twice and so on. Any Idea?

Net-Labs

Hi Gabster

Your request points to WordPress being updated to version 3.5 on your site.

Some of the libraries that ships with WordPress was updated and the themes had to follow suit.

All our themes was successfully updated to the latest version and below you will find a discussion on how to get your theme updated to be fully functional.

discussion available here

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Gabster Purchased

Ok I just found that there is an update. Any way to install the update without loosing my personal modifications in the theme source?

EDIT: Ok found it – only have to replace the 3 jquery files right?

Net-Labs

You can just refer to the previous request for the solution.

Regards AJ

Default-user
Gabster Purchased

EDIT2: The Updates fixed the slider but one thing doesnt work. The Number of the active slide is always 1.

http://www.arnekopfermann.de/
Net-Labs

Thanks for that.

We are currently in contact with the code designer to update the plugin for the slide to work flawlessly.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
netdude Purchased

How do I change this Proudly Designed by Netstudio to my info at the bottom of my site?

Net-Labs

Hey there.

More info here

Regards AJ

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 5-6 years
patlemay Purchased

After the update to WP 3.5 and update with theme latest theme version, The media uploader are not working anymore, happen it FF, Chrome, IE.

Net-Labs

Hi patlemay

If you make contact I’ll assist in getting you going.

You can make contact through my profile page here or the cro.ma site here

Regards Aj

Default-user
patlemay Purchased

Problem solved. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello, why am i unable to get my slideshow to move?http://www.fortressradio.com/

Net-Labs

Your request points to WordPress being updated to version 3.5 on your site.

Some of the libraries that ships with wordpress was updated and the themes had to follow suit.

all our themes was successfully updated to the latest version and below you will find a discussion on how to get your theme updated to be fully functional.

discussion here

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great Theme! But my music player freezes the load on the background etc… why is this? My BG is not that big of a file either

Thanks

Net-Labs

Hi Cindershot.

Could be a problem with a plugin.

If you make contact i can take a look at your setup and assist in getting all sorted.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • United States
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
skigordon Purchased

Hi,

I cannot change my slider type under Music>Slideshow>Setting. The button will not work, and it remains checked on “Content”. I am using WP v3.5. I have tried three different browsers Chrome, Safari, and Firefox. Thanks for your help!

Net-Labs

Your request points to WordPress being updated to version 3.5 on your site.

Some of the libraries that ships with wordpress was updated and the themes had to follow suit.

all our themes was successfully updated to the latest version and below you will find a discussion on how to get your theme updated to be fully functional.

http://cro.ma/?faqs=music-theme-compatibility-with-wordpress-3-5

Regards AJ

  • United States
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
skigordon Purchased

Hi,

Thanks for the update on WP v3.5. I have uploaded my .mp3s via FTP. They are showing in the media link area. I have inserted my .mp3s in the album area, but my homepage media player still says, “No music detected in player”. My test site is http://luxuryville.thillanthropy.com/. Thanks for your help. I am stuck, and I watched all your tutorial videos.

Net-Labs

Hi skigordon

Thanks for making contact. When we’re talking about the ftp there’s a lot of things that we need to check to ensure all is good. If you make contact I can assist in no time.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Some question depending on purchase:

1). Does this theme come with a demo.xml file? 2). Does this theme have a contact us page with form and map?

Net-Labs

Hi garyfalkland

Theme does ship with xml file and full installation video.

The contact page is left up to your favorite forms plugin.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey – looks like a cool theme. Just a thought though, is it possible to use a live audio stream url instead of an uploaded mp3 in the player? A radio show for example.

Net-Labs

Hi inamoto

We’ve tried a few times but it doesn’t always work. It’s little dicey.

Regards AJ

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Italy

Hi all, i want to purchase this teme but i need player in southcast version, if possible modify it??? thanks

Net-Labs

Hi There

I can do it for you but it is a big project and i’ll have ot charge for that.

Regards aJ

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just brought the theme. It’s excellent.

One issue however … I’ve uploaded audio files through FTP and was able to upload them under the album but they are not appearing in the order that I’d like them to appear. Please help.

Thank you.

Also, how can I stop the auto play on the front page?

Net-Labs

Hi sneakerreserve

I can take a look at the reordering for you.

more info on the player here

you can make contact through my profile page here or the cro.ma site here

Regards Aj

Default-user

JUst did. Thank you for your help.

Default-user

Any update on this?

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 1-2 years

Hello. Greate, Great Template!!! I love it. I just have trouble with the player. I can’t see a “Select Album to play” and the background for it. Thanks very much. http://radio.shock-gaming.eu/

Net-Labs

Hi TadeasKula.

Seems that your installation got interrupted at some point, there’s one or two files that’s not loading.

Make contact and i’ll assist.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Hi Support,

where can i find: To get you going we have included a backgrounds folder wit hover 20 different background images and styles to assist you in getting started with the theme? and the newsletter setup?

Kind Regards

Net-Labs

Hi There

Just take a look in the assets folder after you downloaded the theme and unzipped it.

Regards AJ

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Hi Support,

where can i find: To get you going we have included a backgrounds folder wit hover 20 different background images and styles to assist you in getting started with the theme? and the newsletter setup?

Kind Regards

Net-Labs

Hi There

Just take a look in the assets folder after you downloaded the theme and unzipped it.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This might be a dump question, but I just can’t find any information about it. I’m looking to manage the home page in terms of SEO. I have some SEO plugins but they don’t seem to have a section to manage the meta tags of the home page.

So where can I modify the meta tags for the home page??

Thanks.

Net-Labs

Hi There

Apologies for the delay in reply. This is usually set in the plugin options. If you make contact I can assist in setting.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Netherlands

Hi Support,

I find backgrounds and newsletter setup…. thanks…. but can yo tel me in your example you’ve an email button/icon and twitter icon right in the front (above) where can i install this and is there any contactpage with google map or so….?

Net-Labs

Hi There

If you take a look at the video’s included it will assist you in setting up.

unzip the folder that you downloaded from Themeforest. in the folder will be another folder called music_help, and in that folder a file called index.html

When you click to open the file it will open in your browser and give you access to the help files.

Just click on any topic in the lists, and a lightbox will open with the corresponding video tutorial.

You are free to use your favorite contact page plugin for the contacts page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Und3rdog Purchased

Hey, i need a paypal dropdown menu under the big album picture.. i placed the paypal code in the single-album.php but the paypal menu is on the left side! not under the album picture! Hope u can help me!this is very important! i already send an email! thx

Net-Labs

Hi there

Just returned from a weekend not doing support and going through my support requests. Will take a look at the email and respond.

Regards Aj

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