1674 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

what are the default fonts that were used for this theme please? I changed them, but would like to go back to the default, but I’ve forgotten. Thanks.

Net-Labs

Hi There

The default theme fonts is droid sans and pt sans narrow.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
driko34 Purchased

Hi where is the tutorial ?

Thanks

Net-Labs

Hi there

unzip the folder that you downloaded from Themeforest. in the folder will be another folder called music_help, and in that folder a file called index.html

When you click to open the file it will open in your browser and give you access to the help files.

Just click on any topic in the lists, and a lightbox will open with the corresponding video tutorial.

Regards AJ

Default-user
driko34 Purchased

Hi I’m using the new version of wordpress. when install the theme, in the home page appears that message ( CURL is not installed!) You can leave a new version of the theme for download ?

Thanks

Net-Labs

Hi driko34. If you are getting a message that curl is not installed you’ll have to make contact with your host and ask them to activate curl on your hosting account.

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 3-4 years
HEPA Purchased

Hi, The “Get Directions” button is not working for me (WP 3.5). I have followed the video tutorials, my dicrections work in google maps, but nothing happens. I even tried with the directions used in the demo, but they don’t work either. It seems to be reloading the page, but then nothing changes.

What can be the problem? Thanks

Net-Labs

Hi Hepa

Thanks for the message. I’ll need to take a look to assist in solving this for you.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

HEPA
HEPA Purchased

Thanks Aj, you’ve solved my problem. I had overlooked the audio setting in the theme options.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

The ADD Media button stopped working after upgrading to WP 3.5, please help.

Net-Labs

Hi maxfaction

Your request points to WordPress being updated to version 3.5 on your site.

Some of the libraries that ships with wordpress was updated and the themes had to follow suit.

all our themes was successfully updated to the latest version and below you will find a discussion on how to get your theme updated to be fully functional.

More info here

Regards AJ

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

My index.html in the music_help folder takes me to the home page of ThemeForest. I need help.

I am trying to add a video. I input the Youtube video number but it won’t allow me select youtube from the Video Type. I can’t select Vimeo either. When I save the video anyway, when viewing the page, it is trying to find the video at Vimeo.

I’d love to look up solutions to this issue, but, again, I can’t seem to get to your help videos. Thanks, Mary Beth

Net-Labs

hi outofnowhere

you can also get a copy of all the help video’s here

If you make contact i can take a look at your request.

you did update to the latest version of the theme right?

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Really like your theme, but was saddened to see that it is not responsive. Any possibility this will be added in the future? Whenever that happens, will surely buy. Have a great day!

Net-Labs

Thanks for the comment.

Will take a look at your request.

Regards Aj

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
basspot Purchased

Hi I am having trouble uploading the music.zip file. I’m using wordpress version 3.5, error message reads: The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Net-Labs

hi basspot.

first ensure that you have unzipped the file that you bought from themeforest and that you install the music.zip file in the extracted folder, this might be an issue with your upload limits on your server.

If you still struggle, make contact and i can assist to troubleshoot for you.

You can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Hi,

I updated Music theme to be compatible with WP3.5, however I’m having a problem where Image Slider’s buttons are stuck at “1”. (I have 3 slider items.) Mouse over/click doesn’t change the button’s color (it used to change it upon mouse over /click).

Is there any way to fix this?

Thanks.

Net-Labs

Hi skittlegirl. We’re just awaiting a jquery plugin developer to update his library then it will be fixed. Should be somewhere this week.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Marley05 Purchased

HI i paid for this theme thinking that i would be able to port this to my site www.neutronicbeats.com I have an WP-eCommerce store on the site as well but nothing seems to work at all, the information on how to do things seems to be outdated. the news is not showing up on the front page as well and many other things can you please help me as i really love them theme and would like to get it working with my site and store Thanks

Net-Labs

You can rest assured that the theme is up to date.

If you make contact i’ll assist in setting all up for you.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

Default-user
Marley05 Purchased

thanks for the speedy reply AJ you’ll be hearing from me tomorrow cheers

Default-user
Marley05 Purchased

HI AJ I got my web designer (Dave Burns) to get in touch with you via your website “cro.ma” this past Monday, he has told me he has not had any reply at all, may i ask way? I can understand that you and everyone involved must be very busy at the moment |

Thanks in advance

Net-Labs

Not at all. I’m up to date and all the support questions up to 2 hours ago Is asnwered.

I had no support request with wp-ecommerce in the subject.

Regards AJ

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 3-4 years
HEPA Purchased

Hi,

would it be possible to have the Music Player in the home page only? Thanks

Net-Labs

Wil your player have autoplay enabled?

There’a a trick to hide it on the other pages, but it will not work with autoplay.

Regards aJ

HEPA
HEPA Purchased

Ok, I could live with that. What’s the trick? Thank You

Net-Labs

if you make contact i can make the changes for you.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
basspot Purchased

Loving the theme, thanks. Couple of things, firstly the upcoming shows on the home page are not showing even though they are in the calendar. Can my flickr be integrated into the theme? Can a Facebook status box be added?

Net-Labs

Hi basspot You can make contact and we can take a look at the upcoming shows and assist in setting it up. There’s quite a number of plugins that will incorporate flicker and more Facebook widgets for you.

Regards aj

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
guytrance Purchased

Hello.

I have some problems in my theme.

Every widget i insert only appears on the Right side..no matter where i place the widgets they only appear on the right side..it seems theres some JS problems.

I also sent a support email about this. I am double posting because the matter is urgent.

Thank you.

Website: www.tranceil.fm/new

Net-Labs

Thanks guytrance.

Just a matter of unsetting settings of a previous theme.

More info here

Regards AJ

Default-user
guytrance Purchased

Thanx, working now :)

Net-Labs

Great news

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

hi

i have some problem with my theme menu i don’t have “Secondary Navigation”

please look this image: http://s1.postimage.org/8cati04db/002.png

thanks

Net-Labs

The video’s was developed whilst the theme was in development. In the final version there was some changes.

More about it here

Regards AJ

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

hi again i uploaded my logo, gut i can’T see it in my website !

www.1itnevis.com

Net-Labs

There’s no known error with the logo uploader.

Make contact and i’ll assist.

You can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
guytrance Purchased

Hey again.

Problem i’m experiencing with the Facebook widget.

It appears its not fully visible, if you check my page you can see that the like button and header part of the widget is missing…(not the right height?)

www.tranceil.fm/new

Thanx.

Net-Labs

Hi There

Might be the rtl font.

If you make contact i can assist in troubleshooting.

you can make contact through my profile page here or the cro.ma site here

Regards AJ

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 5-6 years
patlemay Purchased

Since I’ve update WP to 3.5 I cannot sort the audio, view audio file attach to an album…

Any clue ?

Net-Labs

Hi patlemay.

When you clicked to access the media manager, click on “Media library” top right and then just below it “uploaded to this post” from the drop down box. The items uploaded to the album will now show and you can drag and drop to reorder.

Regards AJ

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I have 1.4.1 of your theme installed, and this was upgraded by the help of yourself (thank You)

I upgraded to the WP 3.5.1 and i haven’t been able to get into the media manager “Add Media” when clicking on it it just doesn’t go anywhere.

I know its a theme issue as the other default themes it works.

Can you help please.

Net-Labs

Your request points to WordPress being updated to version 3.5 on your site.

Some of the libraries that ships with wordpress was updated and the themes had to follow suit.

all our themes was successfully updated to the latest version and below you will find a discussion on how to get your theme updated to be fully functional.

More info here

Regards AJ

Systemdownnn

can you help me out, we had already updated the theme.

Net-Labs

Sure can

Make contact and we can take a look.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

Systemdownnn

Just sent you email now.

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 3-4 years
HEPA Purchased

I would like to add caption/description texts to the gallery images. Is that possible?

Net-Labs

Hi There

Not currently. We’re working on the next version of the gallery that will be out later next month that will contain this.

Regards AJ

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 3-4 years
ThuNderGr Purchased

Is there a way to set the ordering of the band members in both “band members” page when clicking to single member. The ordering in both cases is completly different.

Net-Labs

Hi There

I can take a look if you make contact.

you can make contact through my profile page here or the cro.ma site here

Regards Aj

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am likely going to purchase this theme. question about the content slider – is it possible to make it fade into each slide instead of slide from the left? other transitions? Also i noticed on safari/iphone – each time the slider changes, the whole page reloads. possible fix for that?

also – possible to add a buy tickets link on the calendar?

thanks! great design!

k

Net-Labs

Hi k8peterson

We have tried to add different effects to the content slider, but it did not go well in all browsers.

Will take a look at the request regards the iphone.

It is possible to add a “buy tickets” link but will have to be coded.

Regards AJ

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