1719 comments found

Im having issues with my background image its not showing up and the loading icon in lower right hand corner keeps spinning and music doesnt play either. http://mungahonorable.com/
Net-Labs

Hi cymaticaudio.com.

Thanks for taking the time to touch base on the Music theme.

I’m not seeing a website at that link, is the spelling correct?

AJ

Default-user
http://mungahonorable.com/ i am not sure it spell incorrect
Net-Labs

Thanks I’m in thanks.

I’m seeing an error with twitter that’s causing this.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hello, any chance to buy a PSD for this design ?

Net-Labs

Hi Mentalspot.

Thanks for making contact.

We unfortunately only sell WordPress themes and do not do PSD’s for sale.

AJ

Hi Just purchased this theme, its absolutely amazing, but I cant get the reminders to work on the calendar, I’ve set everything up but it doesn’t send anything out, Admin doesn’t receive an email and the user who has requested the reminder doesn’t receive a conformation email (me being the user) Ive set the time zone to London and set my admin email in the settings page and set my messages up in the messages page. could it be something to do with googlemail. Any Ideas Regards Steve

Net-Labs

Hi Thespies.

So sorry to hear that you’re having this issue! Hopefully we can get to the bottom of this and figure out what’s going on.

This can be a Google mail filter or hosting setting

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hello, I have major issue with my site. I just updated to new theme. All formatting and content has been removed completely and looks haywire. I need to have it restored back or fixed to the way I had each page. Is there a fix. Godaddy said I need to restore server completely as theme is broken. Help please!!! it is missing albums, slideshow, the MUSIC player, etc,..

Link: raisingchampions.com

Here is how site use to look on our test site.

http://raisingchampions.com/church/

The content is outdated over a year ago. But’s that the correct formatting.

Thanks!

Net-Labs

Hi jmassociales.

So sorry to hear that you’re having this issue! Hopefully we can get to the bottom of this and figure out what’s going on.

When I visit the address that you provided, all seems to be ok and working.

If you want assistance on any more last minute issues and changes, feel free to make contact to my personal assistance line and i’ll assist with the greatest of pleasure.

You can contact me through my profile page here (bottom right) or my support page here

AJ

SSR_1 Purchased

Just purchased the template and can’t upload it to wordpress. Wordpress dosen’t even have a selection to add a new theme. Can anyone explain?

Net-Labs

Hi SSR_1

Thanks for taking the time to touch base on the Mission theme.

You should find the page to add additional themes in the appearances tab and themes sub tab.

If you continue difficulty setting up, feel free to make contact and i’ll assist to set up.

You can contact me through my profile page here (bottom right) or my support page here

AJ

oops!

Net-Labs

hi oops

Greetings AJ! Long time…. As always thank you in advance for all your help… Just noticed the “Upcoming Events” widget is only showing one event. There is a gig in May and two in Aug. have it set for 5 post but it is only showing the May gig.
What gives?!

~Carmen :-)

Net-Labs

Hi Carmen.

i’m not sure.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

iam12xcel

THANK YOU FOR YOUR PROMPT RESOLUTION TO MY ISSUES! OPERATOR ERROR…. YOU ARE AMAZING AND DESERVE A 10 STAR RATING BECAUSE 5 STARS JUST DOES NOT DO YOU JUSTICE!!!!
THANK YOU AGAIN AJ!!!!!!

~Carmen :-)

Net-Labs

Big pleasure

AJ

my video page is not loading any other videos except for the 1st one that is up there. Here’s a link to the site : http://www.jessykyle.com/videos/#

any ideas? is this a bug?

Net-Labs

Hi Glorygoods.

Thanks for taking the time to touch base on the Music theme.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

pdensy Purchased

Hello AJ,

I have created a music album and now decide to remove 1 mp3 file from that album, how do I do that; another word how do I edit that album to remove one mp3 from it?

Best,

Densy

Net-Labs

That is true. What did you have in mind? Just to dissociate it from the post?

pdensy
pdensy Purchased

Yes, I just wanted to remove that mp3 from that album only and keep it in my media folder. I think it’s the same case for the image Gallery as well.

Net-Labs

That’s unfortunately the case. I do not know a way of manually dissociating media from a post, just delete it, and rename it and upload again.

npurvy Purchased

Hi, great theme. I just uploaded it. I have a small problem. when I add the calendar widget and click on the “view calendar” button it takes me to the last blog post instead of the calendar. How can I fix this

http://olskoolparty.com
Default-user
npurvy Purchased

Also, I cant get the gallery images to show in more than one column. Please help.

Net-Labs

Hi npurvy.

Thanks for reaching out and hopefully I can help you out here.

If you visit the calendar page once all will be set.

I’m not sure about the behavior of the gallery.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Good job for theme.Je am interested in the topic but I did not notice any on-page search button. How you going to do to help me after I buy?

Net-Labs

Hi jojohn113

Thanks for taking the time to touch base on the Music theme.

The search is available via a widget that can be added to pages.

Regards

AJ

When I post a url on my facebook page that links to a blog post on my site with this theme the image in the blog post is not what shows up on my facebook post. My page background image to my site is what shows up. I want the image I use in the post to show up on facebook. Any way around this?

Default-user

Thanks. That’s not addressing the problem I have though. I don’t want to post Facebook content or host it on my website. I want to post the link to a blog post from my website onto Facebook and have the facebook post show the image associated with my blog post. Currently facebook displays the background image to my site and not the image associated with my blog post. Which means every time I post a link on facebook of one of my blog posts they will all have the same image, my site’s/theme’s background image. I want the image to reflect the content of the post. Not sure if there is a work-around for this bug or not.

Net-Labs

The solution is the correct one.

What you’re experiencing is not a bug, it’s a known problem with Facebook.

The plugin adds additional meta tags to the header of your site to assist you in selecting the info that you want ot show on Facebook.

Default-user

Aha. Thank you!!

Good morning, this theme is possible to add music by Mp3 External link (that is hosted on another server? Thankful.

Net-Labs

So it’s actually a radio station that you want to stream?

eduardogrosa

Good afternoon, yes, I have a plan for streaming on top of the theme music I’ll later add the player bar, but in these albums that appear below and above the carrouseu calendar that has the right theme a playlist, I want riding my custom for visitors to taste hear albums. so I need to have this field (upload mp3 via ftp and paste the link here. See helpfile for details) which has the theme music but I seem to be disabled understand? is because I have the plan in a streaming company and my site on another host who dont allow files mp3.Grato

Net-Labs

If you make contact we can take a look at the stream and see if it’s compatible with our player

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

Hi

I need help when i click on “get direction” on an event it dont work even in safari mozilla iphone….

Net-Labs

Hi 30milesago

Thanks for reaching out and hopefully I can help you out here.

in the Theme options and audio/maps section, just set the driving directions page bottom left.

AJ

Hello AJ. I have a huge problem. I logged in to my wordpress and seen that there is a theme update available. So i updated it and i lost everything. Now the whole site theme changed and 99% of content is lost – www.myronknownashim.com Could you please look at it and tell me if I can get it back somehow? Kate

Net-Labs

Hi kate2502.

Thanks for reaching out and hopefully I can help you out here.

i’ve not come across this before, and the only thing that I can think of right now, Is that you somehow updated the incorrect theme.

If you download and install the theme again all should be fine.

More details on updating here

If you struggle to get all cleared , you are welcome to make contact on my personal assistance line and I’ll assist further.

IYou can contact me through my profile page here (bottom right) or my support page here

AJ

Default-user

Thank you AJ, I installed the theme again and I got my site back :) Not everything is working yet, but I’m working on it. Thank you for your help :) Kate

Net-Labs

Great news.

Hi! There are some questions about the mp3s that I have. I have watched all supportvideos for these topics but couldn’t find my questions answered…

First of all, since the videos are made with WP 3.something low, reordering songs doesn’t work anymore, as they are not shown as a gallery. WP 3.9 has a Playlist feature that doesn’t work for this, and the songs naturally do not show up in the gallery. Is there a way of changing the order? atm it will just stay in the uploaded order.

Then, and that’s really important (!) In your live-preview here, the uploaded songs have a pre-listening button. That means, in the album (frontend), I can already listen to the song. This button does not show up when I add songs to an album and I don’t know where to get it from. This is actually a feature that was a reason why this theme was chosen, and it’s kind of sad that it’s not working now…. It would be really great to get this thing to work! Maybe I’m doing something wrong, but me and someone else tried to figure this out for a whole day and could not get it to work, so I’m getting kind of desperate ;D

bye, Anna

Net-Labs

Hi moustache-desing.

Thanks for making contact.

More on reordering media here

If you upload the mp3 while in thed editor of the specific album this should show automatically.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Default-user

Ah thanks for the first one, that answered my question (just a hint, link this video in the help file, cause I watched through all the videos in the help file…)!

Oh dang, my client turned the player off. I’m so sorry, this is so embarrasing! .

pdensy Purchased

Hello AJ,

I am having trouble adding images for my “Feedback” and “BannerLink”. Under “Music Utility Settings”, when I click to upload image, nothing happens and I really need to add feedbacks and banner links to my page.

Do you know why this is happening? I was planning on attaching a screen shot of the problem to this message, but you don’t put this option to do so.

pdensy
pdensy Purchased

When I click on “Click to upload image”, it doesn’t do anything. It does not open the dialog box for me to choose the image. I have done banner links couple months ago and did not have any problem, but started last week that’s when I wanted to update the banner links and it won’t let me.

I know exactly what to do, but it doesn’t open the dialog box for me when I click on “Click to upload image

Net-Labs

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

pdensy
pdensy Purchased

Ok, I have sent you a message!

where to upload logo

http://partyupent.com/

I cant find anything

Net-Labs

Hi overnightgrafix.

Thanks for making contact.

The logo can be uploaded in the theme options section and general tab, top left in the admin.

If you struggle with this you make contact I can take a look and assist.

You can contact me through my profile page here (bottom right) or my support page here

AJ

yeyabay Purchased

Thanks for an amazing theme. I have a problem I’m not able to view the videos on how to set up the theme. I click on the index link in the musichelp folder and it give me a blank page. Please help!

Net-Labs

Hi yeyabay.

Thanks fr making contact

Than ks for making contact.you can always take a look at the videos online here

AJ

pre-sales question. Can the music section and player be disabled. I want to use this theme for a theather group, so nu music player is necessary.

Net-Labs

Hi sdevreoy

Thanks for taking the time to touch base on the Music theme.

The music player can indeed be disabled in the admin section.

AJ

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