This author's response time can be up to 2 business days.
Hello my featured image does not show on my site ,I’ve Openned a ticket but it’s close to a week and the issue is still not resolved. Even after doing everything I was asked to do my site still not showing featured image on the whole site. Thank you
Hello I’ve been able to resolve that it was jetpack cousing that Thank you.
One more thing the menu (Navigation) does not work on Phone please help me fix that. Thank You
for support please open ticket via support tab and support staff will help you.
I put the post image at fullwidth in CSS (width:100%) at the blogpost, but it being “pixelated” because the theme always picks the 580px width version.
How and in which php file can i tweak it, so the theme will peak at least the 960px width version of the blogsingleimage.
Thanks in advance!
for support open ticket via support tab or use our forum.
This is a nice theme. Is there any limit on the support and updates duration for musica ? Do you make sure that your theme still shows as it should with new WP and WC versions?
theme was update to support WOO 2.3. So yes theme will work with latest WOO and WP.
After WOO update i couldn’t see the cart and account page. I download the musica theme again and i change the folder woocommerce on themes/musica/woocommerce
Pages came back, but cart doesn’t appears correctly. What could be wrong?
did you update the whole Theme?
From wp updates or from ftp? On wp updates i don’t see an update.
download theme from themeforest, then delete old theme and install new one.
A few questions about this theme -
1. Could we easily add a twitter feed? 2. Could we add a newsletter signup (Madmimi)? 3. A restricted “members only” area?
1. yes it can be added with a plugin.
2. you need to use the plugin also.
3. I also found a plugin for this:
Hello! is it possible to see a demo product with the player? I like to see how it appears! thanks in advance
we will add player back in next version.
can you advise me how to make mega menu as you did for product ?
it’s similar as in Munditia, check this online documentation:
under 6.5 How to add the Mega Menu
thanks for your support to add image for last column like your demo i ddin’t understand itplease adviseThanks
please write via support tab in theme’s description and our staff can explain it better.
Many Thanks for your great support
hi does your theme support id3 tagging information
Hello. The audio player does not appear on the products. What could be wrong?
for support please write via support tab in theme’s description.
I’m having this problem: it adds 2 items to the cart instead of one when i click add cart.
for support please open ticket via support tab and send us logins so we can check this.
Does this theme support digital download when music is purchased?
yes woocommerce also support digital downloads.
Can’t figure out how to ‘Feature’ a Product on the ‘Featured Products’ on the Homepage? Is it a WooCommerce setting or in ThemeOptions?
it is woocomerce setting : http://www.betterhostreview.com/display-featured-products-woocommerce.html
Thanks! One more question – I am able to find 2 column blog and sorting blog page templates, however I can only achieve the regular blog structure by using the ‘reading settings -> Post page’. When I use this function the breadcrumbs don’t show and the title is default ‘WELCOME TO OUR BLOG, WE WILL KEEP YOU INFORMED’ . Where can it be edited or regular Blog structure chosen?
for this kind of support please write via support tab in theme’s description and our support staff will help you out. Thanks.
I am going to submit a ticket regarding an error Im getting after updating the theme ”
Warning: Invalid argument supplied for foreach() in /home/content/p3pnexwpnas06_data03/87/2418187/html/wp-content/themes/musica/functions.php on line 697
I submitted an email via your profile with a login and password.
ok thanks, please note that until 15th of August support is a bit limited due to vacation. Thanks.
Ive gone through the zendesk but just loads a blank page for support. Menu doesn’t work on mobile or Ipad. Is there a fix?
can you submit a ticket here if you click the button in upper right corner:
I read on the theme description that I can “add audio samples to both shop and product pages” but I can’t find where to put audio sample in the shop page. The site is not online yet, i work local until I can add audio samples to the shop page.
What do i have to do?
for support please write via support tab in theme’s description. It would be easier if the site is online yes.
I think, this support makes no sense. This theme is buggy and it’s not able to add an audio sample to the shop page. Your description? So what… And I don’t want to convert my audio files to video files and post them to vimeo or youtube…This theme is poor and I throwed my money down the drain. Thank you.
HI, thanks for this great theme. However, I want to get the slider to be responsive in mobile mode and I am using revolution slider and it doesn’t work. Please advise on what to do cos this is very important.
please write via support tab in theme’s description and our support will check it out. Thanks.
Password generate and set up for support site is not working, it sends an email asking me to click link and when I do, it takes me to sign in page instead of enter password. So I can access support. Please help, thanks
what was your ticket ID?
I’ve wrote a request (#66422) on your support site. Then I should log me in to this support site.
But that doesn’t work. I can either log in or register.
My request is about audio and video samples in the shop site.
I have send you pass via ticket.
Thanks! I hope you can help me with my request too
In the description of the Musica Theme on Envato is:
“You can add audio samples to both shop and product pages.”
But I can add audio samples only on product pages. I want my clients also to hear audio samples right in the shop!
How does this work?
to shop page you can only add videos from youtube or vimeo.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23