40 comments found

Awesome :D GLWS

Beautiful, extremely user friendly design. Also, excellent and friendly customer support. My problem was solved over the weekend.

Freedesigns

Thank you very much for your comments, we are here to help you with all you need. It is a pleasure to have you as a customer.

regards

Hi, does this theme come in colors other than black and white. I ask because it was not listed under the “features” section, unlike the $10 version here: http://themeforest.net/item/my-cv-responsive-and-retina-resume-cv/4043939

Thanks!

Freedesigns

The theme has an administration panel where you can change all the colors of the site and put the colors you want. The difference between this vesion is having an administration panel where you can add all your content very easy, change site colors, etc, with the panel throughout this site is very easy to edit.

regards

Hi ! I’m new on wordpress and i had buy your beautiful theme !!

Just a question, how i can add a tweetline ?

Freedesigns

Thanks for your comments, please write to the support, there will gladly help you in all you need with your place.

slaudos

Hi,

It’s possible to put a slider (like a revolution slider) ? and create a page with drop menu (with category)?

regards

Hello!

My name is Tiago, I am Brazilian and I speak Portuguese. I bought the theme today and I’m working with him. But I have a small problem that is disturbing. In the “Blog” note that some characters are appearing more and that should not be showing the logo next to the word link “Posted by:” It is a related problem like it was with some tag that is open problem (was not closed in the source code).

Mine is like this: Posted by: Tiago Souza”> Tiago Souza Nenhum Comentário

I do not know where this is coming word “Nenhum Comentário” because I replaced all the files for the original theme, this word was not meant to be that way. She is the translation (in my language) for the word “No Comments”

Just below the title of the blog post. This is happening on my site, I thought I had made ??a mistake, but I saw the site of another user here from ThemeForest that purchased this theme and is also having the same problem as me.

You can verify? My site URL is tiagosouza.com

Thank you.

Freedesigns

Dear friend of course we will review the presenting problem with this blog, you just need to write to support alli give the necessary help to give solution to your problem.

please write to the support

support@freedesigns.me

regards

Default-user

Yes, I have already sent in yesterday (08/Mar) at 10:02 PM (time of my country). Please give if you can.

Best regards,

Hi again,

I really liked your theme, so I bought it. Also trusted that the support is good and effective (and I hope it’s true).

I found a serious problem with the contact form, need to be checked the file “send-mail.php”

Currently, the visitor fills out the contact form, click the “Send” button, but the message he wrote is forwarded to your own email, and not to my email. In addition, “Name” and “Message” fields are not included in the received message.

Ie, the site visitor fills out the form with name, email address and type the message, sends, but the form is catching the visitor’s own email and sending a message that read “Their messages were received” for himself. That is all wrong…

I have already sent an email to you yesterday (March 08), at 10:02 PM (Brazil time), but I have not received responses. You received?

What do I do now? Sending another email reporting more on this issue? I do not know what to do, I ask you to help me.

After you finish all resolve these issues I reported, I will vote with 5 stars in your theme. But first I need you to collaborate in solving these serious problems.

Thank you, and I am awaiting your contact.

Regards,

Freedesigns

Dear friend I have spent all your questions to technical support department, in the course of day will give you answer to all your questions.

Do not worry we’re here to help you.

regards

can blog posts feature videos in this theme?

Hi,

There are many days I’m in trouble with the contact form. I’m already in contact support@freedesigns.me email but so far has not been resolved and I am noticing little interest in solving of you. I have already sent all necessary information (including screens showing the problem), also spent the passwords for you to see. But so far nothing. OFFICIAL want answers, because if you can not resolve, I will qualify as 1 star. I never had problems here in ThemeForest themes, but the service/support you is very bad, please solve the problem.

Regards, Tiago

Default-user

You are the support for many days without solving the problem and without telling me anything. And believe me, MYSELF ALONE solved the problem. And look, I’m not a programmer. I just traded in line 16 of file send_mail, $ _REQUEST [Message] ”, for $ _REQUEST [message]” and it worked.

I hope this information help you to correct this problem on other clients.

Freedesigns

Dear friend I have asked on the stand and tell me that you got help, and even made saves your theme and installed a new version and tested the contact form and worked properly. But do not worry now it will check with the support team to see what your problem is the problem and that you have not solution to your problem.

Thanks for informing me.

regards

Default-user

Actually there is inaccurate information: support all procedures performed (install new version, test, verify, ...) , but the “Message” field was not being sent. The problem was in a letter in the word “Message” inside a variable in send_mail.php. I switched to “message” (lowercase), and it worked normally. PHP is case-sensitive.

Transfer this information. Was not the media that decided, I was alone. The support just tested more than 20 times (by sending messages form), but the field on the message was blank, I received only two pieces of information (name and email) address, the message he entered not.

I sent it all to the media, including attached files and screenshots demonstrating the problem. I do not believe until now that the support did not see the problem and claimed it was working (when in fact WAS NOT RUNNING).

Anyway, the fact is that he was in contact with the support for many days and have not solved my problem. Not to comment on the delay in email responses. Enjoyed the theme, but the care and support I found horrible, very bad, evil written and poorly designed responses support, not responding me properly. Have bought several themes here on ThemeForest, but this was the first time I had problems with customer service and support.

Transfer the solution I even decided to support learning.

Regards,

PRE-PURCHASE QUESTION

I like the design, but find all of the effects (bouncing, jumping content) distracting. Is there a simple way to turn the effects off?

Freedesigns

Thanks for your interest in our site, we commented that if no way to remove the effects. If you like to buy the item, after you buy it, we just write and tell you how to remove the effects.

regards

A Pre-Buy Question

I’m looking for a theme that can be used by more than one user. I’m an educational trainer and want to teach young people how they could create a digital CV. After registering on my WordPress site, a user starts to fill out his resume, loads up one or more photos, save the page and see the result with his own url to promote to a firm maybe. Is that possible with your theme?

Thanks for your feedback.

Regards, Thorsten

Freedesigns

Dear friend I think what you ask is possible only we recommend that you write to support that give more information about the conditions of use of the site.

Just write to:

support@freedesigns.me

Regards

wvprman Purchased

I am really liking this theme, but I having some issues with the contact form. I have tested the form and not able to receive the test and not sure what is going on. Can anyone help? Provide me with a file or some direction.

Default-user
wvprman Purchased

Please note that I am not a developer.

Freedesigns

Dear friend gives us joy that you like our theme. We can help with everything I need to type only the support, there will gladly help give solution to any problems you have with your site.

write to:

support@freedesigns.me

regards

Hello, I’ve installed the theme and i am not getting Page Template option on my pages. Could you please help?

Thank You Carrie

Freedesigns

Dear friend we will gladly help, just write to support.

email: support@freedesigns.me

regards

Default-user

Thank you.

jules75 Purchased

Hi,

I just finished my CV. However , it seems to have some bugs. I need your support to fix it.

- the first : Despite it runs well on most of the web browsers (google chrome, safari, firefox) On Internet explorer some code appears on the page : for the extract quotes. ”“ my quote ;” You will admit i can’t keep that because it’s not clean at all.

- the second occurs sometimes on google chrome and firefox. Part of my text in “my works” just disappeared and i need to connect to my admin and refresh (save options) to find it again on the website.

I precise my web site is online. I can give you the link in private mail.

Thanks for your help. Except that, it s a beautiful theme. Since it’s a premium theme, I also would like it to be totally clean.

Freedesigns

Dear friend we are glad you like our site, if you ask us what we ask to write to support.

just write to support and will give you all the help you need.

support@freedesigns.me

regards

Hi, pre-buy question

is the theme localized ? i’m french and need to know if i must translate everything or is it already done ?

thx

Default-user
Phaoris Purchased

Bonjour, j’ai acheté ce theme finallement :) cela dit je rencontre un bug lorsque l’on click sur un billet de blog, le header n’est pas mis en forme

possible d’y remedier ?

Freedesigns

Dear friend glad to help solve any problems you have with your site, just type to support and help you with whatever you need.

write to:

support@freedesigns.me

regards

Hi there,

I’ve bought this theme but I’ having some problems – the site breaks on iPad mini (lots of overlapping sections),

Also, the admin panel crashes / freezes when I click on the ‘Theme Options’ section, also on an ipad mini.

I hope this can be resolved because it basically makes the theme unusable.

Thanks

Paddy

Freedesigns

Dear friend will review that tells us.

Regards

Hello, i’ve sent you an email on support@freedesigns.me several days ago. I have a problem with the child theme and the order of the sections.

Could you please reply?

Thank you

Default-user

hello, have you received my mail?

Freedesigns

We have not received any mail from you, put in the subject “webdreamsnc” email to know it’s you. Awaiting your mail.

Thank you

Default-user

done, i’ve sent you an email via webdreamsnc email, thank you

Is this theme wpml read?

Freedesigns

Dear friend we will gladly help, just write to support.

email: support@freedesigns.me

Thank you

Default-user

i did but didnt get a reply. check your junk mail folder

Hi There! I’m about to make a new site for a friend. This site looks like the exact layout that my friend is after, however, instead of click on the nav menu and it scrolling down, am I able to make new pages so that it’s a multi-page site instead of a one page scrolling site? I’m new to wordpress still hence the rookie question. Thank you!

Freedesigns

Dear friend if the item has options for individual pages, besides having the main page in style “Page One” but if possible more pages you create on the site. For more information write to stand there with taste will give you all the information you need.

write to: support@freedesigns.me

Thank you

I am having a problem with the graphs in the My Skills section. They all go to 100% even though I’ve entered various percentage numbers.

Also it appears that all the icons you used on the demo site are not included (including LinkedIn, location marker, phone). I couldn’t find them in the selection of icons option. How can I get those extra icons?

I have emailed support but have not received a response.

Default-user

How do I fix the bar graphs for the skills section? They all go to 100%?

Freedesigns

Dear friend and we send all the necessary information to your mail for you to configure the skill of your site.

Thank You

Default-user

Thank you for helping me to resolve my problems. All is fixed!

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