An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by htmgarcia

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from htmgarcia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Triangle issue in IE 8

Add this CSS code in: Extensions >> Template manager >> yourteamplate >> Custom CSS:
border-color:transparent #FFFFFF transparent transparent !important;
border-style:solid !important;
border-width: 12px !important;
content: "" !important;
height: 0 !important;

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.