An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by settysantu

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from settysantu:

It take 12 – 24 hrs to get reply on weekend it might be slow.

Frequently Asked Questions

I purchased your theme and my site looks like hell! Banner not showing and when I enable the default banner it stretches across the whole page. My site looks nothing like the preview

Thanks for purchasing. You need to add modules from admin.

To display categories on right column, from admin assign categories module to right column.

Default banner is big, you need to upload banner which is of width 765px.

Hope this helps, if you still have any questions feel free to email me via my profile page.

How to show Categories to the right sidebar on home page? and other pages?

Very simple, login to your admin panel, now go to Extensions ยป Modules now click Edit link beside Category.

Now click on Add Module button, you will find new filed generated, now select

Layout = Home (For Home page, product for product page ) Position = Column Right Status = Enable Sort Order = 1 ( 1 display top, 2 display below 1)

Now click on save button, thats it! This is the same way to add other modules, and assign to pages you prefer.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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