160 comments found

nenadp Purchased

Hello,

is there any visual composer or page builder for your EMPIRE theme?

designthemes

Hi!., We are working on our own page builder. We cannot give the exact time frame for that to be implemented, but we will update it in the future versions.

Default-user
nenadp Purchased

okay, thank you

designthemes

Thanks your support….

Hi

I purchased MyEmpire | Responsive WP Theme and installed and enabled on Wordpress.

However the admin doesn’t work properly. Things are out of line, and none of the side menu links open, therefore I can’t change many of the aspects that I wish to.

It could be that the current download available through ThemeForest isn’t compatible with the latest Wordpress updates?

Naturally we have purchased this because we very like the layout and design, but need to be able to use it :0)

Please help

designthemes

Hi., Let us know the exact issue that you are facing with some screenshots along with the your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Hi

I’m having troubles with the portfolio items, is there anyway to change the template into not having a slider? It has a few bugs, it keeps switching weirdly to another slider.The slider also keeps adding the placeholder dummy picture.

http://www.reflexdans.nl/portfolio/kerstvoorstelling-2011/

Hope you can help me out

kind regards Inge

Default-user

Hm ik think it was the cache, i allready deleted all the placeholder images in hope it would disappear, now it has :).

I saw the slider issue with showing the first image also happen in the demo version. If you fix it on my site, wil the fix get deleted with the next version of the theme?

designthemes

Hi!., No we will also update the issue in future update also.

designthemes

Hi!.,

We have noticed that you have provided us 4 star rating.

We have helped you resolve your issues and yet you have rated us low. Let us know what is the issue with us, so that we can resolve the problem.

Ratings play a major role in our profile, a bad rating affects all the theme and our whole profile.

Please revise the rating that you have done now. We are always ready to help you.

please update it for wordpress 4

designthemes

Hi.,

We are working on the theme update. We will release it soon.

I have a pre-sales question for you. I see in your demo that you have a newsletter signup option on the Home pages. Can this be configured to work with Mail Chimp or are there limitations on what can be done with this feature through your theme? Thanks.

designthemes

Hi.,

Thanks for making contact.

Yes, our newsletter works with mailchimp integration. You add the mailchimp API key from our theme backend for the newsletter to work.

Looking forward your purchase happily :-)

bohemia14

Ok, thanks for letting me know. We hope to have a decision about the theme in the next few days.

designthemes

Hi! Thanks :-)

Is it possible to only import dummy data from certain pages of your demo or does everything need to be imported? Thanks.

rsriram
rsriram Author Team

Hi.,

Thanks for making contact.

If you click “Import Dummy Data” all the datas will be imported. There is no way to import only certain pages. But after the import you can remove the pages or posts that is not needed for you easily.

Regards., DesignThemes Support.

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

any news on visual composer?

rsriram
rsriram Author Team

Hi.,

We have not tested our theme with an third plugins other than the plugins listed in the themeforest page.

Regards., DesignThemes Support.

I have bought one of your other themes and it had a page builder. Does this theme not come with the same?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Right now we are busy with other theme. So We will add page builder in our theme updates.

Regards., DesignThemes Support.

Hello, I wrote an email, we need help!

rsriram
rsriram Author Team

Hi!.,

Please mail us your site FTP access logins details

Regards., DesignThemes Support.

The two slider plugins you include are rigged with a PHP BACKDOOR VIRUS that begins modifying wordpress files.

Reported to the rozzers, expect them.

Default-user

No no no. You seem to be misunderstanding me.

What you are distributing here is a MALICIOUS PHP SCRIPT that upon execution installs a BACKDOOR into the WORDPRESS CORE INSTALL. wp-content /wp-admin ect!!!!!!!!!

NO AMOUNT OF UPDATING THE PLUGIN GETS RID OF THE VIRUS.

The police cyber-crime division told me they will be in contact with Evanto to investigate you.

I can not allow you to continue to compromise peoples websites security.

Default-user

Whoops Please disregard that. Realized they have a safe/unsafe theme list…I will eat my words.

rsriram
rsriram Author Team

Hi., Okay, thanks

Regards., DesignThemes Support.

Hello,

I purchased the MyEmpire theme last year for a client and the site has now been compromised due to a security flaw in the Slider Revolution that came with the theme.

I have been advised by ThemePunch that I must get an update from the designer of the theme since it was a bundled purchase (see link from ThemePunch/CodeAcademy http://www.themepunch.com/home/plugin-update-information/)

Can you please advise me how I get this critical update?

Thanks!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

We have sent the latest version of revolution slider to your mail. Kindly, check it.

Regards., DesignThemes Support.

Hi, I have a problem in the portal http://www.farmaciatulonepalermo.it/ today shows this error: Warning: include(./wp-admin/headers/wp-class-headers.php): failed to open stream: No such file or directory in /web/htdocs/www.farmaciatulonepalermo.it/home/index.php on line 8 Warning: include(): Failed opening ’./wp-admin/headers/wp-class-headers.php’ for inclusion (include_path=’.:/php5.3/lib/php/’) in /web/htdocs/www.farmaciatulonepalermo.it/home/index.php on line 8

HELP ME!!!!

rsriram
rsriram Author Team

Hi.,

The error that you have mentioned is not related to the theme. Just re-install wordpress and check the issue.

Regards., DesignThemes Support.

We have 2 questions for you about the theme.

1. The Social Shares option does not appear to be working. Even though we have several of them turned on, none of them are showing up in the blog posts.

2. We have configured Jetpack’s Publicize feature with our site and have noticed that when posting to our blog, the post link that is being sent to Facebook contains text at the bottom of it with our site name and “BY DESIGNTHEMES” just to the right of it. How can we eliminate the “by” text as we don’t want that to display every time we publish a connected post from our blog to our FB page? Thank you.

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

bohemia14

Thank you very much for your help with this. I did notice the Social Sharing options were working yesterday again and just tested the blog post with Publicize to FB connection and see you fixed that now. Great job! We appreciate it.

rsriram
rsriram Author Team

Hi!

Thanks :-) Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Hello!

The shortcode for google maps does not seem to work anymore. A google maps plugin works ok though. Any ideas? Thanks!

rsriram
rsriram Author Team

Hi.,

Kindly, help us to have a better understanding on it by getting back with some screenshots like references. So that, we can have a clear look at your issue. Then we’ll help you get rid of it ASAP!

Regards., DesignThemes Support.

Hi

I ‘ve purchase template but I’ve found a big problem when I see in a mobile device. Text is too narrow and little if you compare it with scrreen. There are too manu margin…we need to reduce it.

In adittion, menu text is cutted at the bottom.

Please help because we can’t follow with the development of the webpage…we feel we have lost our money in this template with this problem

You can see it here

http://prntscr.com/6wchsr

Regards, Dessing Themes Support

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Hello. On a portfolio entry….how can I change the “project details” text to say something else? (when you view a portfolio entry the text you input is in a gray box and the title of the box says “portfolio entry”) What file do I need to edit to change that?

OR what would be even better, where can I change the TEXT of the META options for portfolio entries. (example: instead of saying “project name” “client” I could change it to something else.

Thanks much! Ive purchased most of your themes! Love them all!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can change it from the files,

1) myempire/includes/port-single-layout-one.php line no: 60

2) myempire/includes/port-single-layout-two.php line no: 54

Regards., DesignThemes Support.

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

Regards., DesignThemes Support.

Hi, pre-sales question: is your theme compatible with woocommerce 2.3.x? In your notes I see only until woocommerce 2.1.0

Thanks a lot

rsriram
rsriram Author Team

Hi.,

We have not updated the theme to woocommerce 2.3.x version. We will update it in future.

Regards., DesignThemes Support.

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