146 comments found

P-Works Purchased

Hi,

I’ve have my empire with a webshop. (www.p-works.org) Suddenly the “add to cart” button disappeared for products with a variation. Could you please help? I’m not a programmer at all!

Thanks

please update theme to fix bugs and do compatible with woocommerce 2.1.4

designthemes

Yeah, we’ll be sure to update our theme very soon !

But please wait while updating, and we’ll let you know once if we’ve done them all :-)

Hello,

I’ve downloaded the updated theme and have tried a number of times to upload it to Wordpress to no avail…

I keep getting a failure notice saying “Are you sure you want to do this?” then below that “Please try again.” which is a link to the upload page again.

I would be so appreciative of your advice to help me fix this asap please?

Cheers, Prue

designthemes

You may have been tried to install the whole .zip archive as downloaded, which actually causes you the failure notice while installation.

With the downloaded package, you’ll get Child Theme, Documentation and etc. So please note that you just have to unzip the package first, then make sure to find and install the actual theme itself.

Note: If you like our theme and happy with our support, please feel free to give us your best rating !!

Default-user

Thanks, I downloaded the whole folder but when uploading, I was just trying to upload the ‘myempire’ theme zipped folder… still not working for me, so weird, has anyone else had this issue? I recently had my website and this theme hacked as well…

designthemes

1). Kindly extract the ‘myempire’ zip file first, and copy the actual theme folder inside it.

2). Then please go to “wp-content / themes” and paste that theme folder as you copied before.

3). So, you can view the ‘myEmpire” theme now at “Wp-admin (Dashboard) / Appearance / Themes”

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

update …

designthemes

You can expect the update shortly within the next week !!

I’m getting this error message from my revolution slider:

Revolution Slider Error: Slider with alias not found.

Maybe you mean: ‘Home’

Please help!

designthemes

Kindly check your site now, as we have updated the Revolution Slider plugin on your end.

http://wp.surreelvideo.com/

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

I too am anxiously waiting the WooCommerce update.

Thank you.

designthemes

Sorry that, we can’t get to you and not sure about what you’re asking for with “updated timeframe”.

We’ve just updated our “MyEmpire” wordpress theme in this April 1st 2014 (last week), and you can find the changelog of that update here,

- Layer & Revolution Sliders updated
- Pricing Table Shortcode updated
- String Translation updated
- Support Woocommerce 2.1.6
- Portfolio Carousel updated with category option
- Some design tweaks fixed

Like our theme and support?, Then please leave us your best rating (5/5 stars), if you haven’t done it yet :-)

othebeach

Thank you. It was actually in regards to the WooCommerce 2.1 update. Thank you.

designthemes

Currently, we’re in the process of updating our theme for 3.9 compatibility.

In the meantime, we’ll check out this issue and let you know the solution then..

veeeeeeeeeeeeeeeeeery pooooooooooooooooooooor support

designthemes

We’re already in that process and making updates in the local version of our theme.

So, you can expect the updated version without any of such issues very soon !!

Hello, I emailed you about the update to your theme breaking some items in my site. I have not heard back from you yet. Did you get my email?

Thanks

designthemes

Kindly download our Latest Theme version myempire.2.9 Upload our latest theme & check theme shop sidebar issue, because we haven’t find this issue.

Note: If you not, kindly send your, https://my.bluehost.com/cgi/account/cpanel?goto_uri= /

Details, we will check the issue.

Also your wordpress credentials working fine.

othebeach

I updated to the latest version and the sidebar is still broken. I just installed a new site to test and it does not work on the new site either.

The new site is at: http://aqav.aquaticaviation.net/shop/

designthemes

Let us know the ftp and admin of this new site. Because the ftp, we have does not shows the files of this new sub domain and also the admin details we have not work for this new site.

Hi. We need a new update for full compatible for wordpress 3.9

designthemes

Sure, we’ll take a look into it and let you know once if it has been updated :-)

I added a new widget area to a page I created and when I add new widgets to the area nothing shows.. Is there something I should be doing different?

Thanks

Default-user

well i figured this out.. needed to enable side bar.. is there a way to split the body into three areas for widgets as an option?

Default-user

I am really trying to see if i can put widgets horizontally across the body..

designthemes

Hi..

Sorry anyways that there are no such options to use with this theme :-)

Another quick question, how can i remove the buffer white space in the main body area? Thanks!

designthemes

Please check the content editor of the page in which you are having extra space and remove the extra space from the editor. If you are not sure,

Please mail your site URL with WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that, we can check the issue and fix it ASAP!

I receive this message when trying to install the Revolution Slider. Please help:

Installing Plugin: Revolution Slider Plugin Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/41/11327041/html/wp-content/plugins/revslider/

Plugin install failed.

designthemes

Hi.,

Go through the following instruction will help you get a clear view:-

1) Login to the ftp server.

2) Go to the folder wp-content/plugins/

3) Remove the folder revslider/

4) Then again try installing the slider from Dashboard -> Appearance -> Install Plugins.

If you are not sure about it, please let us know your ftp and admin details, via the right bottom form @ http://themeforest.net/user/designthemes So that, we can check and work on our end to help you get it ASAP !

Thank you…

How to I add images to the slider so that they appear on my site?

designthemes

Hi

Please check the below documentation of layerslider and revolution slider for having a complete idea of the sliders.

Layer Slider: http://wedesignthemes.com/documentations/layerslider/documentation/

Revolution Slider: http://wedesignthemes.com/documentations/revolution/

Thank you…

Hi, I loved the theme, but I need to use a vĂ­deo in the place of homepage slider. It’s the presentation of the product. Is that possible? I don’t need a slider after All, the video is the most important thing. Thanks a lot.

designthemes

Hi..

Our Empire theme uses revolution slider in the demo page. You can also add videos to the revolution slider. Please check the below documentation for adding videos to the revolution slider.

http://wedesignthemes.com/documentations/revolution/

We hope you will purchase our theme… thanks in advance…

The theme does not display as Responsive when the switch is thrown to do so.

Any thoughts as to why?

designthemes

Please enable admin rights for the user “themedesign”. So that, we can have a clear look on your end. Then we’ll help you get rid of it ASAP !!

http://aquaticaviation.net/
othebeach

I have re-enabled the access. Thank you

designthemes

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Can I get some input as to why my portfolio is spinning to the last picture? You can see it at: http://brenthomer.com/portfolio/stage-design/ Also can I change the rotation speed? Thank you!

designthemes

We have fixed the issue. Kindly, check it out now!

Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance

Default-user

Thank you & rated 5*

designthemes

Thanks a lot for such great loving appreciations !!.

hi.any link documentations online this theme? help html and video

designthemes

Hi.,

Please find the attached documentation for empire theme.

https://www.dropbox.com/s/9l7pkye1aapbe3q/Documentation.zip

I am having a problem with the responsive parts of the front page of brenthomer.com. When you start bringing in the edge of the front page to narrow the width of the site the 4th icon box under the revolution slider jumps to it’s own line. If you refresh the page after it moves to that spot and you scroll to the bottom of the page you will see that the portfolio thumbnails also no longer work. It is like something with that size of the width breaks the theme with those thumbnails and button boxes.

Any hints on how to fix it?

Default-user

Did you get the email I sent?

Default-user

Thanks guys – the site is working great now!

designthemes

Thanks for your appreciation:-)

Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!

My shopping carts shipping function has stopped working. There is an article form WooCommerce on this explaining that the theme files could be out of date. Can yo look into this. This is affecting sales.

aquaticaviation.net/shop

https://support.woothemes.com/hc/en-us/articles/203104127-WooCommerce-2-1-Update-Solving-get-available-shipping-methods-errors- http://develop.woothemes.com/woocommerce/2014/02/solving-common-issues-after-updating-to-woocommerce-2-1/#shipping-method-errors

Thank you

othebeach

I rolled back to WooCommerce 2.1.8. It’s working now.

designthemes

Hi., Please use the plugin with the previous version. We will update the theme compatible with woocommerce 2.1.11 in our next update.

designthemes

Glad that you have fixed the issue.

Hi. Please update theme to support latest version of woocommerce. There is some issues now.

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