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Hello. I am using the demo content and have replaced the portfolios with my own services. I dont need the categories, because they are named the same as the services. How do I remove the categories under the name of the portfolio-page from the front page? Thank you for an awesome theme.

I suppose you are using ‘recent_works_images_full’ shortcode. If so, you can use ‘show_categories’ param to hide categories, for example:
[recent_works_images_full show_categories="false"]

Yes, It worked perfectly – thank you! Great support!

Yes, It worked perfectly – thank you! Great support!

Hi,

Was the recent update just to add the line of text “prettyPhoto XSS fix” to conform with ThemeForest Author request outlined here? http://themeforest.net/forums/thread/security-vulnerability-affecting-prettyphoto-jquery-script/181180

Or were any file/s actually updated?

Thanks. Jason

Thanks for the reply.

I’d assumed it was already complient as you’ve not listed any files in the changelog.txt

For previous updates you included a “Changed files:” heading and a list of path and file names which is realy useful.

Can you let me know the file/s that were updated so I can copy them over?

N.B. I’ve updated your theme to my specific requirements and don’t want to lose any changes by copying over everything.

Thanks again Jason

Here is the list of changed files:
/functions.php
/inc/custom-colors.php
/inc/shortcode-manager-view.php
/js/jquery.prettyphoto.js
/js/natural_custom.js
/js/superfish.js
/lib/timthumb.php
/mediaqueries.css
/style.css (theme version only)

Nice one, thanks e404 – you guys are the best!

Jason

Hello, I recently upgraded to the latest version of this theme and WordPress 4.3 at the same time, and now the visual editor is missing the toolbar, and the body of the editor is all white.

In the Chrome console, I get the following error;

https://example.com/wp-content/themes/natural/inc/shortcode-manager-plugin.php?wp-mce-4203-20150730 Failed to load resource: the server responded with a status of 403 (Forbidden)

wp-tinymce.php?c=1&ver=4203-20150730:5 Failed to load: https://example.com/wp-content/themes/natural/inc/shortcode-manager-plugin.php

If I try to reach the page directly in the browser, I get the following message:

Forbidden

You don’t have permission to access /wp-content/themes/natural/inc/shortcode-manager-plugin.php on this server.

Can you help me solve this please, everything was fine until I upgraded

This issue is probably caused by file or folder permissions on your server. You should ask your hosting provider for help.

I can try to help you with this, but I need an access to your server via FTP and your WP admin panel login and password.

I figured it out, here is what happened in case anyone else runs into the same problem (this only affects certain themes including my favourite one – Natural):

I use a security plugin called Sucuri Security, on the Hardening tab I chose to Restrict wp-content access, the details for this action are:

This option blocks direct access to any PHP file located under the content directory of this site. The note under the “Protect uploads directory” section also applies to this option so you may want to read that part too. If you experience any kind of issues in your site after you apply this hardening go to the content directory using a FTP client or a file manager (generally available in your hosting panel) and rename a file named .htaccess.

When I reverted the hardening, everything was fine (but it would be great if you could find a way around this).

Thanks for the info. :)

Hello, I recently changed my hosting provider and since I’m having issues with timthumb. I’ve done everything I found here and some external forums, nothing works. I don’t know what else to do, I don’t have advanced php knowledge. Please, can you help me?

My page: https://www.connplants.com

Thanks in advance.

It looks like timthumb.php file is missing on your server: http://www.connplants.com/wp-content/themes/natural/lib/timthumb.php

Could you please make sure it’s present in the ‘lib’ folder? If so, please send me your FTP login details – I’ll check what else could be the problem.

Ok, I just sent you an email. Thank you.

Hi,

I set up the child theme, however, after activating it appeared the following error screen: [ http://prntscr.com/8tfw60 ]. How can I fix the problem?

Thanks!

You need to create a new form and put its shortcode into the page content. You can find more details in the theme documentation (‘Install recommended plugins’ section) and on the Contact Form 7 website.

Howdy,

what is the procedure to configure the map?I tried to put the below code generated by Google Maps, but it did not work:

<iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3596.218895469723!2d-49.1344413848692!3d-25.66403754846296!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x94dc5946fb2c1339%3A0x9156e7bd5a7f21fc!2sR.+Francisco+Burakowski+-+Miringuava%2C+S%C3%A3o+Jos%C3%A9+dos+Pinhais+-+PR!5e0!3m2!1spt-BR!2sbr!4v1447770708838" width="770" height="300" frameborder="0" style="border:0" allowfullscreen></iframe>

I also tried using the URL below, but did not work:

https://www.google.com.br/maps/place/R.+Francisco+Burakowski+-+Miringuava,+S%C3%A3o+Jos%C3%A9+dos+Pinhais+-+PR/@-25.6640375,-49.1344414,17z/data=!3m1!4b1!4m2!3m1!1s0x94dc5946fb2c1339:0x9156e7bd5a7f21fc

I inserted both codes between tags map.

Can you please explain the procedure step by step?

Thanks!

You have to use the embed URL (taken from the first code):
https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3596.218895469723!2d-49.1344413848692!3d-25.66403754846296!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x94dc5946fb2c1339%3A0x9156e7bd5a7f21fc!2sR.+Francisco+Burakowski+-+Miringuava%2C+S%C3%A3o+Jos%C3%A9+dos+Pinhais+-+PR!5e0!3m2!1spt-BR!2sbr!4v1447770708838

Hi – am getting an error on my clients site – images rendered via the theme using timthumb are no longer displaying – getting the following error:

A TimThumb error has occured

The following error(s) occured: Server path does not exist. Ensure variable $_SERVER[‘DOCUMENT_ROOT’] is set correctly Could not find the internal image you specified.

Query String : src=/wp-content/uploads/2012/06/anutritin-frut.veggies.jpg&new=true&src=/wp-content/uploads/2012/06/anutritin-frut.veggies.jpg&w=770&h=312&zc=1 TimThumb version : 2.8.13.1

example of what’s happening is on this page (broken img): http://fitwisepilates.com/2009/10/nutritional-counseling/

any idea what could be occurring + where can I temporarily comment out the featured image on the blog posts?

thanks for your reply – I just sent it.

Thanks – fixed.

you’re awesome – thank you!!

Hi Sir,

I want to change the font style with the demo, i have selected the google font replace and setted as the THEME Document , but it seems doesn’t work.

I’m confused. could you help me?

Thanks, Andy

sorry my English.

My meaning is that how to set Fonts Options, like : p (paragraph) Font, h1-h6 Font, blockquote Font, li Font . i want to use the same fonts as your demo site.

Thanks

You are already using fonts used on our demo website. If you want to change them, just go to Theme Options -> Fonts Options, pick up fonts and save options. I hope this is what you are asking for.

OK? thanks for reply

Hi,

Is possible specify the pictures that will appear in the Recent Works area: [http://prntscr.com/97l4wn]? If so, what is the procedure?

Thanks in advance!

‘Recent Works’ shows the thumbnails (featured images) of the latest portfolio items (recently published). Do you want to change the portfolio items featured images or display different portfolio items?

Hi,

I want to display different portfolio items.

Thanks!

At the moment the only way to do this is to change the publication date of the items you want to show.

glock0

glock0 Purchased

Any updates to the theme coming soon?

e404

e404 Author

OK, I completely understand.

But just out of curiosity: are you having any problems with the theme? I’m not sure why you need updates for the theme that just works. ;)

glock0

glock0 Purchased

I have had a few problems and I’ve paid a programmer to fix. The problems didn’t appear until after I updated to the latest version of Wordpress, so I am guessing it was because of that.

e404

e404 Author

In such cases you should contact us for help. We are still supporting the theme, so we would fix any theme incompatibilities. So far we didn’t get any user complaints about the incompatibility with the latest version of WordPress, so your case probably has been non-standard.

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