902 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Sorry I have another question. I have created a couple of pages that can be access directly from the main menu. For some reason, when you click on the menu button, the page only shows “Nothing Found”. Also, I notice that the Permalink to the page is incorrect. The page name is Warranty but the permalink adds Warranty-2.

e404
e404 Author

This permalink is not incorrect, but I need to see your website to check what’s going on.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Here is a link to our site. http://www.teneotechnology.com/

So far, we have the following pages completed…. Home, Teach, Learn and Warranty. But as I mentioned, Warranty is not linking up correctly.

e404
e404 Author

You have probably added a wrong page to the menu. Please remove the Warranty page from the menu and add it once again.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Nope. Didn’t help. I even deleted the menu item and then added it again. I noticed there is a cache folder in the theme directory. Would it hurt for me to delete it? Here is the folder path: wp-content/themes/natural/

e404
e404 Author

The cache folder doesn’t have anything to do with this issue. In fact, this issue has nothing to do with the theme. Please send me an e-mail with your WP admin panel login and password – I’ll check what’s going on.

Default-user

Can I email the info to you?

e404
e404 Author

Please use the contact form on our profile page.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ltappler Purchased

Happy New Year! I’m using the boxed layout at TheChristianHustleProject.com. I’d like to increase the padding to add a lot more white space in the wrapper on all pages (white box with all the main content). When I add custom css to change it, it does so, however the right side of the container then stretches outside of the boxed layout, causing a horizontal scroll. So, I’m obviously doing something wrong.

I’ve removed the CSS to leave it as is for now, as it looked pretty bad. Can you tell me how I can achieve what I’m trying to do?

e404
e404 Author

It’s not that easy – after you increase the wrapper padding you also need to adjust the width of all columns and other theme elements.

Default-user
ltappler Purchased

OK…I was afraid of that. Thanks for responding.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
e404
e404 Author

Please check the ‘cache’ folder permissions – you can find more details in the theme documentation. If it won’t help, please send me your WP admin panel login and password (use the contact form on our profile page).

Default-user

i emailed you because i can’t fix the problem thanks

e404
e404 Author

Reply sent.

Default-user

problem fixed, thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have another problem on my site…while editing a Page or Article, “Visual mode” doesn’t works…if i switch to other themes it works, so it’s a naturaltheme problem

thanks

e404
e404 Author

I’ve checked the Visual editor on your website and it’s working fine.

Default-user

Strange, since 10 minutes ago was not working. Have you fixed something in my settings?

now works fine, thanks a lot

e404
e404 Author

No, I did not fix or change anything. ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I need to write captions under images in scrollable gallery, can you help me?

thanks a lot for your great work. marco

e404
e404 Author

It requires a small code modification – you can use the scrollable recent posts shortcode as an example. If you can’t do that please send me an e-mail with your WP admin panel login and password – I’ll help you with that.

Default-user

I received your e-mail, all fixed. great work as usual, congrats. marco

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tpiggott Purchased

Is there anyway the logo/header image can be set as a background image as I am having some scaling issues when viewed at a lower res?

http://outsidestructures.co.uk/index.php/

Also, my client is getting an error message on page load that says ‘out of memory on line 6’ (IE8) – Is this a plugin issue?

Thanks in advance

e404
e404 Author
To fix your logo width add the following code to the Custom CSS box (Theme Options -> Styling Options):
@media (max-width: 479px) { 
#logo img { max-width: 310px; } 
}

I can’t reproduce your issue in IE8, so it’s hard to say what can be the reason.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bobbyl76 Purchased

is there a simple way to get the navigation to flow from the right hand side instead of the left?

e404
e404 Author
Sure – add the following code to the Custom CSS box (Theme Options -> Styling Options):
ul.sf-menu { display: inline-block; }
#navigation { text-align: center; }
@media (max-width: 767px) { 
.sf-menu { display: none !important; }
}
bobbyl76
bobbyl76 Purchased

I wanted it to be right aligned but I just changed the text-align attribute you gave me to right instead of center and it worked great. Thanks! You guys rock!

e404
e404 Author

Sorry, my mistake – I’ve just copied this code from one of my old emails. ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

I’m refining my first wordpress site using Natural Theme and have sub-domain headings listed in the right column as links so that people can navigate among the subpages without going back to the toolbar.

My website is http://www.leemfaver.com

I’d like the top level name, in this case, “Therapy,” that appears in the toolbar, to be listed as a live link in that right column along with the three subpages. Since a viewer can navigate to the subpages directly from the toolbar drop down menu, it’s possible people will bypass the content on that top level without realizing it exists.

That right column would include the following all as active internal links: “Therapy—Embracing life and overcoming obstacles” >>”Approach to therapy” >>”Areas of Expertise” >>”Therapy Services”

Currently only the three subpages are links. Can anyone tell me how to accomplish my goal? Lee Faver

e404
e404 Author

Your question is not related to the theme. You can use the Custom Menu widget (it’s a standard WordPress widget) and place any pages you want in it.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Where is this extra[raw][/raw] tag on the homepage beneath the slider coming from and how do I get rid of it? Thanks.

http://reelbigmedia.com
e404
e404 Author

Did you update the theme to the latest version? If so, you probably didn’t update all files. This [raw] shortcode is somewhere in the ‘inc/shortcodes.php’ file or in the ‘inc/sliders.php’ file.

Default-user

It is not in the home page content and I updated to the most recent version two weeks ago. I just reuploaded the shortcodes.php file and nothing has changed. When I inspect the code in Chrome, I see some javascript related to the slider between the raw tags.

e404
e404 Author

Did you check the ‘inc/sliders.php’ file?

Default-user

All set. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
schaff20 Purchased

Hi. Love the design! I’m having trouble getting started. I was able to install it and use the “customize” and “widgets” features. However, I can’t get the “theme options” to do anything. I can’t upload an image and when I make changes to a text box and save, nothing changes on my site. When I go back to the theme options, it has reset to the default. What do I do? Thanks.

e404
e404 Author

Did you install the theme correctly? Please send me your WP admin panel login and password using the contact form on our profile page – I’ll take a look at this issue.

Default-user
schaff20 Purchased

sent it to you

e404
e404 Author

I’ve already replied to your email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tpiggott Purchased

Hi, firstly thank you for your support, nice and fast response which isn’t always the case with theme support.

Is there a way to link photos within gallery to internal pages once open in lightbox? I have tried the gallery custom link plugins but this doesn’t allow for the photos to open in lightbox first, it just links the thumbnails.

I need for the photo to enlarge in lightbox and then link from there.

Thank you!

e404
e404 Author

I’m afraid prettyPhoto doesn’t allow to do that. And to be honest I don’t know any Lightbox plugin with this kind of feature.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Hi, i have a great problem with scrollable gallery in your theme, usually don’t load all thumbails image, or scrolling arrow button… can u help me? i have tried on firefox, safari, phone, the problem is everywhere i paste two links of screenshots: http://sfelab.it/uploads/phone.png http://sfelab.it/uploads/workstation.png

the website is http://www.cappellinipiante.it

thanks marco

e404
e404 Author

It looks like a JavaScript issue, but I need to see your website to check what’s going on.

Default-user

i send you an email with mysite username and password, thank you

e404
e404 Author

Reply sent.

Default-user

problem solved as usual, congrats for your professionality many thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alexfs3 Purchased

1. how to change font so it looks like on preview you see here on themeforrest?

2. when i point with a mouse arrow at contact icons (facebook, twitter) in the very top right corrner, the text under icons start blinking – idk hard to explain? how to fix that? let me know if you need more details.

thanks :)

e404
e404 Author

1. It’s described in the theme documentation. If you want to use the same fonts as we did on our demo site, select the “Droid Sans” font for body, “PT Sans Narrow” for headers and menu, and “PT Sans” for submenus.

2. This issue was fixed in one of latest theme updates. You can also just turn off the admin toolbar.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alexfs3 Purchased

srry 2 more questions

3. how to allow comments to be displayed on the pages?

4. can i make the body background transparent? what should i add to css?

e404
e404 Author

3. Check the ‘Allow Page Comments’ option (Theme Options -> General Settings).

4. Add the following code to the Custom CSS box (Theme Options -> Styling Options):
body { background-image: none; }
Default-user
alexfs3 Purchased

ok thanks a lot :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to not show the preview and more details icons on the Recent Works?

I would also like to display the clients logos without having them link to anything. When I take the link out, it still links to a light box. How can I have it just display the image?

Thanks.

e404
e404 Author
To remove icons from the Recent Works shortcode add the following code to the Custom CSS box (Theme Options -> Styling Options):
.fancy_meta { display: none; }

Unfortunately it’s not possible to remove links from the scrollable shortcode without code modifications.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Mexico
especta Purchased

Hello:

I´d like to know how can I add a slider in the homepage. Just the way you have it in the example.

¿Do you have a tutorial?

e404
e404 Author

You need to use the [flexslider] shortcode. You can find the code of our demo home page in the ‘sample content/pages/home_page_flex_slider.txt’ file in the theme package.

  • Bought between 1 and 9 items
  • Has been a member for 7-8 years
smac001 Purchased

Hi I would like to make a couple of simple adjustments to the general look please. I would like to make the main menu text smaller.

I would also like to make the area under the main menu that displays the page title narrower . I guess reduce the padding.

Have tried looking at style.css but not very knowledgeable so would appreciate your help in how I go about this please.

Thank you

e404
e404 Author
To make the menu text smaller add the following code to the Custom CSS box (Theme Options -> Styling Options):
.sf-menu li { font-size: 16px; }
To make the Intro Text Box section a little smaller add the following code to the Custom CSS box:
#intro { padding: 20px 0 10px; }
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
tomrreid Purchased

Hi I tried unsuccessfully to change the background color of this box code. I don’t want the choices of light, medium or dark but rather the same as my custom icon boxes.

[box style="dark" title="Box title" rounded="true" color="#58ab58" header="#787878" header_bgcolor="#58ab58" header_border="#f0f0f0"]Lorem ipsum dolor sit amet, consectetur adipisicing elit.[/box]
e404
e404 Author

To change the box background color you need to add the ‘bgcolor’ parameter.

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