906 comments found

Hi there,

Great theme! A couple of questions please.

1. Is there a way to switch off the responsive theme so the website displays the desktop version on a phone.

2. Is there styling for the contact form 7 so that I can do half size columns for different fields? e.g. First name, Second name.

Thanks, Phil

e404
e404 Author
1. If you don’t want the theme to be responsive edit the ‘header.php’ file and remove these two lines:
<link rel="stylesheet" type="text/css" media="all" href="http://e404themes.com/natural/wp-content/themes/natural/mediaqueries.css" />
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0" />
2. You can use column shortcodes in the form, for example:
[one_half]
First name<br /><input name="first_name" />
[/one_half]
[one_half_last]
Second name<br /><input name="second_name" />
[/one_half_last]
phildegruchy

Thanks. Point 1 works like a treat but I can’t get the columns to display in Point 2. I’m using the shortcodes within the Contact Form 7 form field is this correct. Contact Form already uses the square brackets [] for form data so I think this is why it is ignoring the column shortcode.

e404
e404 Author
So please try to use DIVs instead of shortcodes, for example:
<div class="one_half">
First name<br /><input name="first_name" />
</div>
<div class="one_half last">
Second name<br /><input name="second_name" />
</div>

All my pages are including the page title in the bar between the navigation and page content, even though I have turned off page titles in the theme settings. Any ideas?

e404
e404 Author

You are probably talking about the intro text box section (please take a look into the theme documentation). You can control this section using the theme options panel (Theme Options -> Intro Text Box).

RedDice Purchased

hi guys. purchased this theme today – love the design. Decided to create Child theme as step one. As soon as the child theme was successfully created in WP I activated it. Everything went blank!! took us a couple of hours to go back to square one (thanks to some good advice out there). My question to you: what is the best way to create a child theme for this template? is there something different I have to do? we’ve done the child theme successfully with other themes. Many thanks in advance,

e404
e404 Author

The Natural theme doesn’t support child themes, sorry.

RedDice
RedDice Purchased

ok. that explains it. many thanks for your quick response!

Hello, Any idea why hex colors are not showing on the site when added to the theme options? I updated the header background, menu background, etc. I have the “Enable the theme customization” box checked. Thanks!

e404
e404 Author

Your color values are incorrect – there should be the # char before each hex value.

Default-user

Eek! Thanks for your time!

Hi, i am trying to upload this theme and it keeps coming up”

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

is there something i'm not doing? (complete amateur!)
e404
e404 Author

The installation process is described in the theme documentation. You should use the ‘natural.zip’ file, not the whole package downloaded from ThemeForest.

Where do i find that?

e404
e404 Author

It’s inside the package you have downloaded from ThemeForest. It’s described in the theme documentation.

found it thanks

Do i need to extract the files from the zip file?

e404
e404 Author

You can find a lot of great tutorials using Google.

Default-user

yep, not tonight though, ive had enough :) will look at it again tomorrow! thanks so much for your help!

e404
e404 Author

OK, have a good night. :)

Would you mind providing the custom code for making the font larger on the site. I would assume its the

tag? I tried .body { font-size: 16px; } and it didn’t work. Thanks!

e404
e404 Author
Add the following code to the Custom CSS box (Theme Options -> Styling Options):
body { font-size: 16px; }
(without the dot)

Also, was wondering how to create a contact form? Do we just have to use the sample you provide? I don’t see anything in the shortcode section. I’ve seen you refer to documentation fairly often but looked through all the files that came with the theme and never found any sort of guide? Thanks for all your help!

e404
e404 Author

You can use any plugin to create a contact form, but our theme supports Contact Form 7. You can find some more details and a sample form in the theme documentation.

The theme documentation is located in the ‘documentation’ folder – you can find it in the package you have downloaded from ThemeForest.

RedDice Purchased

Hi. I’m having problems with the slider showing the images. In fact no images are showing at all anywhere in the site. I’ve tried many options, shortcodes, custom image sliders, slideshow, copied your code – nothing. I can see a thin grey line with the slider arrows and moving in the background. The image path is ok. please help. I look forward to hearing from you. Jana

e404
e404 Author

Your server has an incorrect value in the DOCUMENT_ROOT variable. I can help you to make a workaround – please send me your WP admin panel login and password using the contact form on our profile page.

e404
e404 Author

Reply sent. Please check your e-mail.

RedDice
RedDice Purchased

Many thanks Guys! Your customer services support is great & quick! Much appreciated. :) Jana

Is it possible to insert images into the top contact box using the theme options.

I have inserted the following but image is not appearing:

Phone

Thanks in advance…

volume2volume

Ah… thank you. Not really your problem to sort out there was it? Kinda basic stuff :-/

volume2volume

Is there a way to email you directly? I have a couple of questions regarding responsive stuff and the header but don’t really want to put my half formed site up here…

e404
e404 Author

You can send me an e-mail using the contact form on our profile page.

Hello, Is there a way to change the background color on the portfolio page only? I am using logos and some have a white background and some do not, so I think it would like nicer to have a colored background on that page only. Thanks so much for all the support.

Default-user

I believe the content wrapper? Behind the images of the portfolio on the homepage http://donnadillingham.com Thanks!

e404
e404 Author

OK, I can help you with that, but please send me your WP admin panel login and password using the contact form on our profile page. Don’t forget to include the color you want to set for the background.

Default-user

Thank you so much!

garyrowe Purchased

I am unable to import the sample content.

I’ve used the shortcodes from the preview and none of the images appear for a scrolling gallery.

Any advise is appreciated. Thanks

e404
e404 Author

OK, please let me know if you will have any problems.

Default-user
garyrowe Purchased

They’ve fixed that and I was able to upload all of the sample content. However the images are still not appearing on any sliders.

e404
e404 Author

I’ve replied to your email.

on www.buitenbelevenis.nl my read more button links to the contact page. Can i only set my href in the code or also in te theme?

e404
e404 Author

Now I understand. ;) You can set a header image for each page (including a single post page), but you can’t set a global header image (one image for all pages). However you can add the static header image by editing the ‘header.php’ file.

Default-user

ok super i’ve edited it. One more question. is there an option in the srollable gallery shortcode to have the image description to show as in the stand wp-gallery.

e404
e404 Author

At this moment it’s not possible.

garyrowe Purchased

On my front page I’m using shortcode [recent_works_images_full url=”“] to show recent additions.

Is it possible to change the heading so it says something other than “Recent Works”. And is it possible to pick 3 items from the portfolio, instead of the latest 3. So change it to a featured works area instead?

Thanks, G

e404
e404 Author
To change the heading just use the ‘title’ param, for example:
[recent_works_images_full url=”“ title="Your title here"]

Unfortunately you can’t pick items for the Recent Works shortcode at this moment. I have this feature on my to-do list.

Default-user
garyrowe Purchased

Thanks

garyrowe Purchased

The Clients scrollable Gallery at the bottom of the Home page example for this theme. Is it possible to turn off the ability to click the images and them load in the lightbox? I just want to show a list of Clients not allow anyone to click to see the logo in a lightbox.

Thanks

e404
e404 Author

No, it’s not possible without a theme modification. If you really need this feature please send me an e-mail with your WP admin panel login and password – I’ll help you with that (and with the recent works shortcode).

i need instructions on how to use this its very complicated compared to other themes i downloaded previously!!!

Default-user

ok i am still working lol I deleted the Scrollable Shortcode (client list) how can i put it back?

Default-user

As well as the footer slider and footer menu…

e404
e404 Author

You can find the demo home page content in the ‘sample content/pages/home_page.txt’ file – just copy the part you need and paste into your page. If you have deleted your footer menu you need to re-create it. What do you mean by footer slider?

Is there a way to re-order the portfolio page (the order the portfolio thumbnails are shown)?

e404
e404 Author

You can re-order portfolio items using the ‘Order’ attribute or by changing the publish date.

ades Purchased

Hi, is it possible to have an “mail-to-a-friend” option beside my social-sharing icons. On your theme forest page you show a image with 26 icons, there’s also an “envelop”. How can i active this one?

e404
e404 Author

To activate the envelope icon paste your contact page URL into the ‘Contact Page’ field (Theme Options -> Social Networks & RSS).

Default-user
ades Purchased

This is only for the header icons. I like to see an envelop-icon on my blog-posts. Is this possible?

e404
e404 Author

No, the theme doesn’t have such feature. However you can use some third-party plugin.

by
by
by
by
by
by