874 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I’m creating a longer page with a number of different sub-sections. Is there a way to set up the sidebar so that subsection titles show up there and link to that section of the page?

Thanks!

e404
e404 Author

The theme doesn’t have such feature. You can however you can place this kind of links in the standard Text widget. Or you can use some third party plugin, for example this one.

Default-user

OK, thanks. I’ve used the standard text widget and added my page subsections. Can you please advise on how I make these into links that jump to subsections on my page? Thanks in advance!

e404
e404 Author

You need to use anchors.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vin77cdn Purchased

Hi, awesome theme! Things are getting there for me!

Question? How do I change the size of the fonts and the bold/unbold feature in the green and grey boxes inside the price boxes? Please see example and current code in links below.

Page screenshot ie.: http://i50.tinypic.com/spkmlu.jpg

Current code of a price box: http://i45.tinypic.com/15wxgnd.png

Thank You!!!

e404
e404 Author
To unbold the box title add the following code to the Custom CSS box (Theme Options -> Styling Options):
.pricebox h3 { font-weight: normal; }
To change the price font size add the following code to the Custom CSS box:
.price-td strong { font-size: 50px; }
Default-user
vin77cdn Purchased

Awesome, thanks again!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
echorton Purchased

Hi e404,

Just bought your theme and am liking the ease of use so far. I have two questions for you and apologize up front if these have been answered previously.

1. How do I create the Wide Header Slider as shown in the demo as well as the Wide Header Image? Are these shortcodes? If so I have been unable to locate.

2. When setting custom background by uploading an image is there a way to stop it from repeating and instead just be one large background? In the documentation it shows the option of uploading a custom background image but in the theme there is only the option to upload a custom background texture.

Thanks!

e404
e404 Author

1. You can set up the Wide Header Slider in the Header Options box on the post/page edit screen. You can find more details in the theme documentation (Custom Headers section).

2. Add the following code to the Custom CSS box (Theme Options -> Styling Options):
body { background-repeat: no-repeat; background-position: 50% 0; }
Default-user
echorton Purchased

Thanks for such a fast reply!!!

Default-user
echorton Purchased

I have uploaded a custom image using the upload custom background texture in the Background settings area of Theme options. I have added the code you provided into the Custom CSS Box. I also checked the box “enable the theme customization”

However the background is still repeating. I know I am missing something, appreciate the help.

e404
e404 Author

Can you send me your website URL?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
mmichaels Purchased

We just went live with the site we created with Natural, and the client (and we) are thrilled with the results! Here is a link if anyone wants to check out an example of what can be done with this theme (with a lot of CSS customization, of course):

http://ashlandinstituteofmassage.com

That said, there is one thing that bothers us that we haven’t been able to debug, and I’m wondering if you might have some insight into the issue and can maybe suggest a fix.

The menu appears to be a bit buggy. When you try to access a submenu, the dropdown flies away, and the highlight/dropdown jumps around as you try to position your mouse. You can access it if you hover for a long time over the top menu and then very carefully navigate down the submenu items, but that will obviously elude and/or frustrate a lot of people.

Do you have any idea what might be going on, and do you have any suggestions on how to fix it?

Thanks so much!

Melissa :-)

e404
e404 Author

I’ve checked your website using Firefox, Chrome and Safari, and I can’t see any issues with menu. What browser you are using?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
mmichaels Purchased

Oops, I listed the url for the development domain (virtually identical); the proper url is:

http://aimashland.com/

Thanks!

m. :-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
echorton Purchased

If I use the homepage template for my home page is there a way for me to have sidebars? If not is it ok to use a different template for the homepage? The documentation states that the home page template must be used.

Thanks.

e404
e404 Author

You can use a different template for a home page. The only difference between the home page template and a regular page template is that the home page template doesn’t display the breadcrumb navigation.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
mmichaels Purchased

Thanks for the quick reply! We’ve checked all of those browsers as well (in addition to a few others), so if you’re not noticing any issues, I’m beginning to suspect it has to do with the trackpad (having problems on both the laptop trackpad and Apple Magic Trackpad). Are you using a standard mouse? That could be the differentiating factor.

Milles gracies!

m. :-)

e404
e404 Author

I’m using a mouse and a trackpad. In both cases i can’t see any issues. Trackpads give less precission, so maybe that is the reason?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
mmichaels Purchased

Yes, that could be it. We tend to notice more problems if we’re already on a subpage in a particular section (e.g., Faculty under About) and we try to select a subpage from that same section. What usually (not always) happens is I’ll hover over About, the dropdown pops up, and as soon as I start moving down, it disappears. Or it flashes and comes back. Are you noticing anything like that?

e404
e404 Author

I have reproduced your issue on my end. It’s probably caused by your custom fonts – they are somehow in conflict with the menu script.

mmichaels
mmichaels Purchased

Thanks for the insight—that makes a lot of sense. We’re not willing to give up the custom font since it’s crucial to maintaining the client’s graphic identity, so do you think there’s a way of tweaking the menu script for compatibility with the font?

e404
e404 Author

I’m sorry, but you have made a lot of customizations to the theme, so analyzing your issue can’t be done as a part of our standard theme support. And without a further analyze I am not 100% sure that this is the cause of your issue – it can be also a problem with the font script.

On our demo website there are no issues with the menu (with or without custom fonts), so in my opinion it isn’t a problem with the theme.

mmichaels
mmichaels Purchased

Thank you, I understand the limitations and wasn’t assuming you would be able to resolve this, just thought I’d see if you have any ideas before we spin too many wheels.

In an attempt to isolate the problem, I swapped in the secondary font for the submenu since it’s a different font script (WebInk service versus @font-face), but the problem persisted. Then I tried Georgia to eliminate the custom font factor altogether, and there was no difference. That leads me to believe it may not be related to the custom font but something else.

Cheers,

m. :-)

e404
e404 Author

Did you try to remove the MyFonts script completely?

mmichaels
mmichaels Purchased

Yes, I just tried that (also removed the WebInk script) - no difference :(

mmichaels
mmichaels Purchased

Looks like I accidentally used some code that caused a strikethrough: there is indeed no difference, but that was a good idea!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bobbyl76 Purchased

I’ve actually had the same issue that mmichaels had with the menu. I just gave up on it after a while. When you slide your mouse down the menu just disappears for some reason :/

e404
e404 Author

Can I see some example? Do you see this issue on our demo website.

bobbyl76
bobbyl76 Purchased

The issue doesn’t appear to happen in the demo site but it happened with me on mmichael’s site and my own. I’ve since disabled my navigation but I made a screen recording of the issue with mmichael’s site, http://aimashland.com/.

I’m using both a tablet and a track pad. mmichael’s mentioned using a track pad. That might be a clue.

Here’s the link to the video. Notice how the nav just disapears when I move the mouse down? Notice I only get the menu to work properly if I slow down my movements significantly? No user will put up with that. They’ll simply give up on navigating the site.

http://www.mediafire.com/?tq5tup0qm7bfoo2
e404
e404 Author

I saw this issue on mmichael’s website, but in my opinion the problem is caused by one of customizations and/or additional scripts. It’s really hard to say, because I am not able to reproduce this issue on our demo website (meaning on a clean, unmodified theme).

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bobbyl76 Purchased

I do have a question about page load speed. I have a few gallery pages that take way too long to load up on screen.

http://www.bobbylopezcreative.com/travel/ http://www.bobbylopezcreative.com/musicians/ http://www.bobbylopezcreative.com/events/ http://www.bobbylopezcreative.com/commercial/

I looked at a network meter on my mac and I don’t see a huge spike in data that would cause the slow load so I’m thinking it has something to do with the way the page is rendered instead. My internet connection is rated at nearly 20 Mbps by www.Speakeasy.net which is fairly quick.

Can you guys take a look and see if there is something tripping up the page loads?

Thanks.

e404
e404 Author

On the Travel page you have over 1000 (yes, one thousand!) photos. And some of them are processed by some JavaScript script. This page just can’t load fast. To be honest, I’m suprised it loads at all. ;)

bobbyl76
bobbyl76 Purchased

Yes there are quite a bit of images I do admit. I have my wordpress using the jetpack – Photon CDM program that I told you about last time. I thought that would increase the speed but it hasn’t done all that much for me.

Does Natural allow for a way to show say 20 images and then have a link to more pages with additional images on the bottom? If it’s not built into Natural, can you recommend a plug-in that does that functionality?

e404
e404 Author

Using CDN is a good idea, but you still have over 1000 images to load. ;)

I didn’t use paginated galleries before, but I think this tutorial should be helpful. Or you can use some third party plugin – maybe NextGen Gallery?

bobbyl76
bobbyl76 Purchased

Ok I’ll try this solution and get back to you. I know there are few people who want to put up as many pictures as I have but pagination might not be a bad addition to the Natural theme for future releases.

bobbyl76
bobbyl76 Purchased

The pagination plugin they suggested on that site wouldn’t work for some reason. I got NextGen to work somewhat decent accept it had it’s own lightbox which conflicted with Natural’s and so there were 2 images that overlapped :(.

bobbyl76
bobbyl76 Purchased
http://www.bobbylopezcreative.com/test-gallery/

I unchecked “Enable PrettyPhoto (Lightbox clone) support for images.” but it’s still double loading the image. :’(

bobbyl76
bobbyl76 Purchased

I’ve found a solution that might interest you. A plugin named “File Gallery” it allows the addition of the [gallery limit=”20” paginate=”true” function to the gallery short code. Its the solution I was seeking!

e404
e404 Author

Did you use the ‘Single Page Without Sidebar’ template for your test page?

bobbyl76
bobbyl76 Purchased
I’ve got it set to the default template. I’ve since gotten rid of the test pages. Here’s how it looks at the end of it all. http://www.bobbylopezcreative.com/photography/travel/

I had to ditch the tabs because I was getting a weird result. When I went to page 5 for instance in one tab and clicked to a tab that didn’t have as many images, I wouldn’t see anything because it was on the 5th page for all tabs at once.

It’s not a perfect solution but it got my page load down from nearly 20 seconds to 3.43 seconds according to http://www.webpagetest.org.

e404
e404 Author

It doesn’t work because you have few galleries on one page. When you go to the second page, all galleries display the second page, and I’m afraid you can’t do anything about it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
echorton Purchased

Can you tell me the ideal image size for the sliders and static header options. When I load a picture only a portion of the picture shows in the slider.

For example if I were to load a picture of a car on the street only the sky (top of the picture) would show, not the car in the bottom of the picture.

Hope this makes sense, kind of hard to explain.

Thanks!

e404
e404 Author

Images for the header should have the width of at least 1500px and images for regular sliders should have the width of at least 1170px. They will be scalled automatically and cropped if necessary.

Default-user
echorton Purchased

Thanks! What about height? The pics I am loading are getting cut off. It is almost like they need to be repositioned within the header or slider

e404
e404 Author

You can set a slider/header height by yourself.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

I need to have each page in 2 different languages. In your theme, is it possible to define one menu and one intro text in each language and choose which one to use on a given page?

e404
e404 Author

If you want to have a multilangual website I recommend to use one of available plugins (qTranslate or WPML) – it’s the easiest way.

Default-user

But how such plugin can allow me to switch menu or other content of the site that is deep inside your template… ?

e404
e404 Author

These plugins allow you to translate all WordPress elements – pages, posts, even menus.

I can modify the theme to display a different menu for different pages, but this kind of modification can’t be done as a part of our standard (free) theme support.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bobbyl76 Purchased

I’d like to put multiple items in the header beside the logo like a subscribe icon in the middle and telephone and address information right aligned. Is that possible with Natural?

e404
e404 Author

It’s possible, but requires header customizations. There is already a contact box with a phone number in the header – you can see it on our demo website. You can use it for any purpose, not only for a phone number.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
lucaweb Purchased

Hi, how could remove the date from the posts? i have a problem when i write an article that have the date of event after that of publishing…readers thinking that the date of the posts are that of events.. Thank you! Luca

e404
e404 Author
To remove the date from blog posts add the following code to the Custom CSS box (Theme Options -> Styling Options):
.meta-date { display: none; }
.excerpt_wrapper { padding-left: 0; }
Default-user
lucaweb Purchased

Wow, what a fast reply! thank you very much, now all works fine!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vin77cdn Purchased

N/T Double Post

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vin77cdn Purchased

Hi, great theme!! Quick, easy question?

If I want to link someone’s direct email addy to an icon, or text, how do I do that? You know, so when a user clicks on it (the icon or text), the desired email addy pop’s up in the user’s email application?

I can only figure out how to link the ‘contact form’ page but I would like to also link some direct email addy’s as well.

Thanks again!

e404
e404 Author

This is not a question about the theme, but about HTML. ;)

The email link should look like that:
<a href="mailto:mail@domain.com">Your text here</a>
Default-user
vin77cdn Purchased

Ah I see, thank you very much!!!

  • United States
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
schoaf Purchased

Is there an easy hack to start the search bar as open?

e404
e404 Author
Yes. Add the following code to the Custom CSS box (Theme Options -> Styling Options):
.search-input { display: inline-block; width: 116px; }
schoaf
schoaf Purchased

Thank you

schoaf
schoaf Purchased

Hrmm… is that correct? not working

e404
e404 Author

Can you show me your website?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! I can’t seem to find the Shortcodes Generator. Where is it? Thank you! hmm…I think I MAY have found it!!!!

e404
e404 Author

To open the Shortcode Generator just click the ‘Shortcodes’ button on the editor toolbar.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Love the theme. I was wondering if you could help with a problem I have.

My domain name is http://marketingmessage.co.uk/. When I took out hosting I created the website using their preview URL (http://marketingmessage.co.uk.gridhosted.co.uk/) until the DNS had transferred. Everything was fine. I then removed the preview to use its proper domain name. Now, whenever I use an image, even a newly uploaded one and use the theme’s shortcodes, or even through the Featured image of a post, it doesn’t display even though the source code shows it to be pointing to the right image URL. This can be seen for the kevin-allton.jpg image which is visible (hardcoded into the post) on the About page but is not showing in the Contact page (using the theme’s shortcode [image size=”vtiny” border=”true” align=”left”]http://marketingmessage.co.uk/wp-content/uploads/2013/04/kevin-allton.jpg[/image]

I’ve tried ages looking at it and getting nowhere. I was wondering if you had seen this before and whether you can help?

Many thanks, Steve

e404
e404 Author

Remove all files from the ‘cache’ folder and check this folder permissions.

Default-user

Thanks for your quick reply. It’s not worked unfortunately. The folders permission is 755 which seems ok.

Just one more question before I remove all the pages and start afresh. All the images that don’t work use the Timthumb.php file.

( Contact)

Any way around it?

Cheers, Steve

Default-user

I did paste the source code between the brackets and it’s displaying it exactly as it does on my website, like a broken image.

e404
e404 Author

Did you remove all files from the ‘cache’ folder?

Default-user

I did and the browsers cache too. There was only one file timthumb_cacheLastCleanTime.touch there of zero size.

e404
e404 Author

So there is probably a problem with the ‘cache’ folder permissions. Please take a look at the error message (click here).

Default-user

Cheers for that. I’ll take a look to see what has changed.

Many thanks for your help!

e404
e404 Author

In case of any troubles please send me your FTP login details using the contact form on our profile page – I’ll help you with that.

Default-user

Much appreciated. I’ll let you know how I get on :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vin77cdn Purchased

Hi, one of my last couple questions, I promise ;)

I am trying to get the “arrow-right” icon to be the same size as the “info” icon. I can’t get it to work. In the attached link, I have imposed in Photoshop what I am trying to do. (Please see link below)

http://i47.tinypic.com/28w2hyo.jpg

I can modify the “arrow-right” icon in photoshop myself so it is smaller, is there a specific folder I can put it in so it will show up as the same size as the grey “info” icon and be centred on the text line like the current grey “info” icon is?

If not, are you at all able to make this modification and add this green “arrow-right” icon at the same small size of the lists/alerts, “info” icon(s) et.???

Any suggestions and/or advice is much appreciated!

Thank you again so much!

e404
e404 Author

You can find all these icons in the ‘images/bullets’ folder. You can replace any image you want. Don’t forget to clear your browser cache after uploading a new file.

Default-user
vin77cdn Purchased

Hi, ok great. I made the new bullet. Where is the ‘images/bullets’ folder I upload it to? What is it under or where is it located? Thx!

e404
e404 Author

It’s located in the theme folder.

Default-user
vin77cdn Purchased

Hmmm…do you mean the theme folder on me desktop? I tried placing it there, I changed the ‘alert’ icon to my custom green right arrow icon but when I try to use “alert” bullet/icon in short code I still get the old alert triangle and not my new custom green right arrow.

Please see the link below of a screen cap of my desktop where I put the new custom “alert” bullet/image:

http://i48.tinypic.com/286tic6.png

I also emptied my cache, restarted my computer…?

Do you know why it is not working?

e404
e404 Author

If you have installed the theme in this folder, then yes, it’s the correct folder. The only thing you need to do is clearing the browser cache. Unfortunately I can’t check if you replaced the image correctly, because I don’t have an access to your website.

Default-user
vin77cdn Purchased

Oh wait, after I make the icon change in the folder on my desktop, do I have to reupload the theme folder via WordPress admin. ie. Go to the Appearance -> Themes panel, choose Install Themes, click Upload and choose the natural.zip file with changes to icon from my desktop? Thx!

e404
e404 Author

I thought you have installed the theme on your computer. If your website is working on the server, you need to upload this file using FTP – replacing it on your computer doesn’t change anything on your website.

Default-user
vin77cdn Purchased

Ah-ha! I got it buddy, thanks again for helping out a newbie, I will definitely be purchasing more themes from you. :D

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