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| Created | 17 May 12 |
| Last Update | 27 January 13 |
| Columns | 4+ |
| Compatible Browsers | IE8, IE9, Firefox, Safari, Opera, Chrome |
| Software Version | WordPress 3.5, WordPress 3.4, WordPress 3.3 |
| Documentation | Well Documented |
| High Resolution | No |
| Layout | Responsive |
| ThemeForest Files Included | Layered PSD, HTML Files, CSS Files, JS Files, PHP Files |
| Widget Ready | Yes |
- blog
- business
- caroufredsel
- corporate
- dropdown menu
- eislideshow
- flexslider
- galleria
- liquid
- multicolor
- portfolio
- prettyphoto
- responsive
- responsiveslides
- sortable
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Contact Envato Support


Hi there,
Great theme! A couple of questions please.
1. Is there a way to switch off the responsive theme so the website displays the desktop version on a phone.
2. Is there styling for the contact form 7 so that I can do half size columns for different fields? e.g. First name, Second name.
Thanks, Phil
Thanks. Point 1 works like a treat but I can’t get the columns to display in Point 2. I’m using the shortcodes within the Contact Form 7 form field is this correct. Contact Form already uses the square brackets [] for form data so I think this is why it is ignoring the column shortcode.
All my pages are including the page title in the bar between the navigation and page content, even though I have turned off page titles in the theme settings. Any ideas?
You are probably talking about the intro text box section (please take a look into the theme documentation). You can control this section using the theme options panel (Theme Options -> Intro Text Box).
hi guys. purchased this theme today – love the design. Decided to create Child theme as step one. As soon as the child theme was successfully created in WP I activated it. Everything went blank!! took us a couple of hours to go back to square one (thanks to some good advice out there). My question to you: what is the best way to create a child theme for this template? is there something different I have to do? we’ve done the child theme successfully with other themes. Many thanks in advance,
The Natural theme doesn’t support child themes, sorry.
ok. that explains it. many thanks for your quick response!
Hello, Any idea why hex colors are not showing on the site when added to the theme options? I updated the header background, menu background, etc. I have the “Enable the theme customization” box checked. Thanks!
I need to see your website to tell you what’s the problem.
Your color values are incorrect – there should be the # char before each hex value.
Eek! Thanks for your time!
Hi, i am trying to upload this theme and it keeps coming up”
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
The installation process is described in the theme documentation. You should use the ‘natural.zip’ file, not the whole package downloaded from ThemeForest.
Where do i find that?
It’s inside the package you have downloaded from ThemeForest. It’s described in the theme documentation.
found it thanks
Do i need to extract the files from the zip file?
You can upload the ‘natural.zip’ file through the WP admin panel or you can extract the content of this file and upload it to your server via FTP. It’s up to you.
Did you read the theme documentation? There are anwers to all your questions.
I have read it, but it’s really not making much sense. Ihave tried uploading the natural zip file and thats when it said the css files are missing… now ive just tried to go into my site and crazy domains page is coming up – i cant even get iinto WP anymore…..??
I’m sorry to hear that, but you probably did something wrong. I am not able to tell you anything more without looking at your website.
All i have done is try to upload the file 3 rimes and i upgraded to the latest version of wp would that have done it?
I don’t know what file did you upload and where. As I’ve said before, I am not able to help you without looking at your website. The only thing I can recommend is to remove all files from the ‘wp-content/themes’ folder (you can leave WP default themes) and start over.
I cant even get into to wp though, thats the problem. If you go to www.beingthetreeoflife.com you will see what i mean. WP login wont even comeup
I have no problems with opening the login page.
really? thats bizarre, why cant i acess it…
Did you try to clear your browser cache and cookies or use another browser?
No, i didnt do anything…
So please try to do that.
dont know how… sorry!
You can find a lot of great tutorials using Google.
yep, not tonight though, ive had enough
will look at it again tomorrow! thanks so much for your help!
OK, have a good night.
Would you mind providing the custom code for making the font larger on the site. I would assume its the
tag? I tried .body { font-size: 16px; } and it didn’t work. Thanks!
body { font-size: 16px; }(without the dot)Also, was wondering how to create a contact form? Do we just have to use the sample you provide? I don’t see anything in the shortcode section. I’ve seen you refer to documentation fairly often but looked through all the files that came with the theme and never found any sort of guide? Thanks for all your help!
You can use any plugin to create a contact form, but our theme supports Contact Form 7. You can find some more details and a sample form in the theme documentation.
The theme documentation is located in the ‘documentation’ folder – you can find it in the package you have downloaded from ThemeForest.
Hi. I’m having problems with the slider showing the images. In fact no images are showing at all anywhere in the site. I’ve tried many options, shortcodes, custom image sliders, slideshow, copied your code – nothing. I can see a thin grey line with the slider arrows and moving in the background. The image path is ok. please help. I look forward to hearing from you. Jana
It seems like problems with TimThumb. Please check the ‘cache’ folder permissions (should be 755 or 777 – like described in the theme documentation).
Thank you for quick reply! I think you are right – I didn’t do that step but remember reading it. I’ll try now.
checked it. It was already on 755. changed it to 777. still the same. no images. My logo and favicon worked ok from the start, only the slider and additional images are the issue.
Could you send me your website URL?
it is on a temporary url: http://79.170.44.120/fionahunter-nutrition.co.uk/ if you need log on details do you have an email i can send them to?
Your server has an incorrect value in the DOCUMENT_ROOT variable. I can help you to make a workaround – please send me your WP admin panel login and password using the contact form on our profile page.
Reply sent. Please check your e-mail.
Many thanks Guys! Your customer services support is great & quick! Much appreciated.
Jana
Is it possible to insert images into the top contact box using the theme options.
I have inserted the following but image is not appearing:
Thanks in advance…
Your image URL is incorrect. Please fix it and the image should appear.
Here’s the URL…
[img src=”../natural/images/icons/yellow/phone-2.png” alt=”Phone” width=”15” height=”15”]
I can’t see where it is going wrong!
Ah… thank you. Not really your problem to sort out there was it? Kinda basic stuff :-/
Is there a way to email you directly? I have a couple of questions regarding responsive stuff and the header but don’t really want to put my half formed site up here…
You can send me an e-mail using the contact form on our profile page.
Hello, Is there a way to change the background color on the portfolio page only? I am using logos and some have a white background and some do not, so I think it would like nicer to have a colored background on that page only. Thanks so much for all the support.
Unfortunately it’s not possible without a modification of the portfolio template. Do you want to change the website background color or the content wrapper background color?
I believe the content wrapper? Behind the images of the portfolio on the homepage http://donnadillingham.com Thanks!
OK, I can help you with that, but please send me your WP admin panel login and password using the contact form on our profile page. Don’t forget to include the color you want to set for the background.
Thank you so much!
I am unable to import the sample content.
I’ve used the shortcodes from the preview and none of the images appear for a scrolling gallery.
Any advise is appreciated. Thanks
Did you change image URLs in shortcodes? You can’t use images from our demo server.
No I’ve uploaded my own images. I received a 400 error whilst trying to import the WP sample content so checked with my host and they’ve reported a modsecurity problem that gives out a 400 error as a result. I’m waiting for them now.
OK, please let me know if you will have any problems.
They’ve fixed that and I was able to upload all of the sample content. However the images are still not appearing on any sliders.
I’ve replied to your email.
on www.buitenbelevenis.nl my read more button links to the contact page. Can i only set my href in the code or also in te theme?
On your website ‘Read more’ buttons links to post pages – this is a standard WordPress behaviour and it can be changed only by modifying the blog template.
when i set custom permalinks all the read more buttons link to the contact page….
That’s not possible, unless there is some problem with your WordPress installation. Is your .htaccess file writable? Please set custom permalinks and let me know where I can see them.
i reinstalled and the problem fixed. Is it possible to create a fixed header on the non-static front page??
What do you mean by a fixed header? The header which is always visible?
yes exactly i now stick em to the posts but when the most recent post has not got an attached header the image under the menu bar dissapears.
Now I understand.
You can set a header image for each page (including a single post page), but you can’t set a global header image (one image for all pages). However you can add the static header image by editing the ‘header.php’ file.
ok super i’ve edited it. One more question. is there an option in the srollable gallery shortcode to have the image description to show as in the stand wp-gallery.
At this moment it’s not possible.
On my front page I’m using shortcode [recent_works_images_full url=”“] to show recent additions.
Is it possible to change the heading so it says something other than “Recent Works”. And is it possible to pick 3 items from the portfolio, instead of the latest 3. So change it to a featured works area instead?
Thanks, G
Unfortunately you can’t pick items for the Recent Works shortcode at this moment. I have this feature on my to-do list.
Thanks
The Clients scrollable Gallery at the bottom of the Home page example for this theme. Is it possible to turn off the ability to click the images and them load in the lightbox? I just want to show a list of Clients not allow anyone to click to see the logo in a lightbox.
Thanks
No, it’s not possible without a theme modification. If you really need this feature please send me an e-mail with your WP admin panel login and password – I’ll help you with that (and with the recent works shortcode).
i need instructions on how to use this its very complicated compared to other themes i downloaded previously!!!
What do you have a problem with? Did you read the theme documentation (you can find it in the ‘documentation’ folder)?
I did and its confusing to me too. How do I make the homepage look like the natural theme home with the slideshow etc…
You need to import our sample content file or use the code from one of sample code files. You can find details in the theme documentation.
Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number
What file do you try to import? You should use the ‘naturaltheme.2012-11-15.xml’ file (you can find it in the ‘sample content’ folder).
How can i get rid of the 404 page not found from my hope page and customize the pages… reginasartcenter.org
Did you set up a static home page?
Ok got that. Now how do I edit the home page with my info?
Just edit your home page – it’s a regular page. If you want to edit the header info use the theme options panel.
ok i am still working lol I deleted the Scrollable Shortcode (client list) how can i put it back?
As well as the footer slider and footer menu…
You can find the demo home page content in the ‘sample content/pages/home_page.txt’ file – just copy the part you need and paste into your page. If you have deleted your footer menu you need to re-create it. What do you mean by footer slider?
Is there a way to re-order the portfolio page (the order the portfolio thumbnails are shown)?
You can re-order portfolio items using the ‘Order’ attribute or by changing the publish date.
Hi, is it possible to have an “mail-to-a-friend” option beside my social-sharing icons. On your theme forest page you show a image with 26 icons, there’s also an “envelop”. How can i active this one?
To activate the envelope icon paste your contact page URL into the ‘Contact Page’ field (Theme Options -> Social Networks & RSS).
This is only for the header icons. I like to see an envelop-icon on my blog-posts. Is this possible?
No, the theme doesn’t have such feature. However you can use some third-party plugin.