157 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cashmen Purchased

Hi i get so much spam mails how can i stop it?

It comes from Contact form, I havbe new version 1.7

metrothemes

i don’t get any spam mails but i will check about this issue

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
koppel Purchased

Hello

I’m having a little trouble with the font. My native language has letters like ÕÄÖÜ, but as you can see from my page(just started) www.metsavara.ee it wont display those letters correctly. What should be my best move at this point. I like the block letters btw..

Thanks in advance :)

metrothemes

you need add your font into stylesheet and change the font family .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
socmarc Purchased

Hello

First of all congrats for your theme !

I have a problem with contact form of my client page: www.martasarda.com

If you tried you will see how not working … i don’t know if i have the appropriate permission or what happen.

Thank’s in advance !

metrothemes

Hi,

What is your theme version ,can you tell me !!

Thanks for comments

Default-user
socmarc Purchased

The version of the theme I use is the last: 1.7

But i resolve the problem, did not have the appropriate permissions in .htacces :)

Thank you very much !!!

metrothemes

Welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

I am trying to find where I can change the image in the newsletter background. I see a few people have posted a similar concern, is this an easy fix?

metrothemes

closed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, we really really like this Nature theme, the only problem is we don’t like the BLOG’s page template and we need to change it and use some different template just for blog. Can you help us out?

The second thing is problem with newsletter. It doesn’t work. Contactform is fine but newsletter it looks it’s ok, but we never received any email from this page. Our website is www.restartbakers.cz. Thank you, Petra

Default-user

Hi we solved partly the first problem. BUT We created blog in a separate folder www.restartbakes.cz/blog and we need to add this into the upper menu… with the direct link to this folder. We don’t want to use your blog template. The second problem is still there – newsletter.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I can’t seem to change slides from the demo content.

If I do, there is a 3-4 second delay in displaying the slideshow, and the menu sticks to the top of page. If I then scroll a bit, the menu jumps into place below the slideshow.

I used properly sized files, set the first 1 to active, etc. I deactivated/reactivated all plugins.

Please advise – I’ve been at this for several hours, because the initial load and look of the production site is ugly for those few seconds, not a good impression.

metrothemes

sorry for late replay ,which version theme do you use !!

Default-user

most recent version – bought about 2 weeks ago.

metrothemes

can you give me your site address let me take a look .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there. I have just added this theme to my wordpress site and followed the documentation on how to add pages but on looking at it live, it isn’t pulling through hardly any images and styling. Here is the link http://www.taylor-graphicdesign.co.uk

I do hope you can help me.

Thanks

Clare

metrothemes

check your mail

Default-user

It’s ok now, I seemed to have had the text added not in a paragraph so it wasn’t pulling through the styling.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Problems adding background image to contact page. When adding my own image, it doesn’t pull trough when i choose it as my option in Colourisation & fonts. Can you please tell me what i am doing wrong?

Thanks

metrothemes

did you enable customization http://prntscr.com/3oc6ic, enable it

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Thanks for this theme, its lovely. Two problems i have and cant solve: 1. trying to take the blog of the menu. we do not need a blog for this website and it seems i cant get rid of the tab. 2. newsletter doesn’t work! i have put the email address at the right place and i am not getting any mail…

Thanks! Liron

Default-user

uhh that the link for the website http://medulight.com/medu/

metrothemes

for blog you need to select the page from Nature theme options . and also newsletter problem is resolved i am updating the theme to night .

Default-user

hi! managed to solve the blog issue, just had to click in the wp menu options on the Theme locations – top primary menu so the blog section tab will disappear. unfortunately the newsletter still doesn’t work.

metrothemes

re download the theme and active it and send me your site admin access via my themeforest profile i will resolved it .

Default-user

I just download it and install it again? should I back up, export? I wont lose all i have done? ....

metrothemes

no won’t loss any data

metrothemes

if you not edit any code

Default-user

I have installed the theme again but it does constant with changes I have made, unfortunately I cant afford at the moment updating all the files on to the ftp because of this problem. I am sending you in a private massage with the site admin to see if you can fix the newsletter problem with the theme installed at the moment version 1.7. Thanks Liron

Default-user

Great! works, thanks

metrothemes

you are welcome don’t forget rate my theme 5star :)

Default-user

:)sure will. Just noticed another thing, home tab doesn’t work… it used to… did i so something wrong?

metrothemes

you just need to use nature navigation for that

Default-user

and that means…?

metrothemes

means you don’t need to use wp menu ,you just need to use nature theme options , or give me admin access i will show that.

Default-user

but than this blog tab pops up and i don’t want it in my menu… i have already sent you admin, you cab access. thanks

metrothemes

Now home is working fine ,use #home

Default-user

great. Thanks a lot!

Default-user

where do i rate..?

metrothemes

from item download section http://prntscr.com/3qlwpn

Default-user

Done!

Default-user
hi, I am having the same problem with the home on another page i have made with your theme. can u pleas help and fix. I will send u admin info by mail. Thanks L http://motherbcn.com/
Default-user

Another issue i have on medulight.com is that all mails from newsletter arrive to spam. is there a way to go trough that? Thanks L

metrothemes

Sorry for late late replay ,i am on it .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i have sent a request 3 or 4 days ago… As you requested i have provided my user and pass, but you still haven’t done anything! It’s very important for me. Considering that I paid I hope that you will solve soon.

metrothemes

i want to solve it also but you only give me id and pass but you didn’t give me site url ,how can i login without a site url !!!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great Site! I have uploaded most of my content. However, I am having a issue with the homepage and entire site rendering like your demo site. Also, when I uploaded the template, I did not have all the original PSD images and content as displayed in your demo site.

Can you please help? www.midwestphotoboothrental.com

Thanks

Default-user

I am also having issues with the header image rendering without stretching. It’s large enough. However, it just doesn’t look good.

metrothemes

Hi ,

Thanks for your comment ,i saw you are using old version of my theme . i suggest you please re download the theme from themeforest and install it again .

Thanks

Default-user

I am also missing any added plugins outside of JetPack

Default-user

I just purchased the template today and installed today. How do I get a more recent version of the template?

metrothemes

please contact with me with your site url and admin access via my themeforest profile contact form .

Default-user

I did and have yet to get a response.

metrothemes

did you send me mail ?

Default-user

I still have not heard back from you. Please respond so I can proceed with the build.Otherwise, please email me.

Default-user

I just sent you another message through your biz page here on Theme Forest. Please respond.

metrothemes

HI,

still i didn’t find any mail ,please give me your mail address ,i am sending you mail now .

metrothemes

just send u a mail check inbox ,replay it for get support .

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 0-1 years

Hello, I am currently still using version 1.7! how can I install the version 1.8 now without all the data is missing? Thanks for the info!

metrothemes

if you customize your theme then i suggest don’t upgrade the theme ,if you don’t customize it then you can upload the theme and active it again you will not loss any data .

Default-user

We have adapted and changed everything and is written in the forum, you should perform the update so you can send emails.

Our contact form is not working.

metrothemes

please contact with me via my themeforest profile contact form with your site url and admin access ,let me check .

Default-user
waltechno Purchased

Hello, I have sent them the data. But it has probably not done anything yet!

metrothemes

Sorry for late replay ,i just checked your site ,i saw also it’s not working but in my demo it’s working fine ,and i will check it again .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

I wrote you not a while ago about a problem i had with the home button that wasn’t working. you have managed to fix it for medulight.com but i have the same problem for another page motherbcn.com. Can u pleas help, yesterday i have sent u admin details via mail.

Another issue i have on medulight.com is that all mails from newsletter arrive to spam. is there a way to go trough that?

Thanks L

metrothemes

Sorry for late late replay ,i am on it ,for spam you can try with another mail address .

Default-user

Ok thanks! the home works now. so try to open a new mailbox? that might help…?

metrothemes

may be

  • Bought between 10 and 49 items
  • Exclusive Author
  • Germany
  • Has been a member for 1-2 years

Hello, I’ve looked at your theme and want to buy it, but I have a few questions: - Is it possible to have the slider or a video show in the portfolio? - The blog is still integrated into the home? - The Head Slider will appear on each new (external) side? Thanks and regards

metrothemes

Hi Thanks for your comment , those are not available .

  • Has been a member for 0-1 years

Hi everybody, Some E- mail for support? Have troubles with this template :(, please!!!!

Default-user

As I can remove the Blog format?

visit web http://paisajismoideasverdes.com/

Section “SERVICIOS” click in “LEER MÁS” i need a page normal, don’t Blog.

Thank’s

metrothemes

Hi ,use buyer id for get support .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

medulight.com has problem with the menu on iPhone. It is just not working and it throws you to a page that doesn’t exist.

Pleas help,

Thanks Lilu

metrothemes

Hi Lilu ,

Thanks for notices that ,i will check about it .

Thanks

Default-user

Thanks, pleas update when is done. for the moment it is still not working. L

metrothemes

wc ,i will do that

Default-user
leeloosha Purchased

Hey, i keep getting the same problem…

metrothemes

still not updated working hope with in next few days new version will be available

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

This is already my third purchase of this theme and from some reason there is something that is just not working well. The menu doesn’t work properly, background images doesn’t show, newsletter either etc.. It would be great if you can have a look, cause all the other times i have installed the theme it didn’t happen. I will mail you the admin info now via your e-mail. http://record-school.co.il/drums

Thanks a lot Lilu

metrothemes

Hi Lilu ,

i saw the site and found the problem ,you use hebrew language for your site and per section menu didn’t identify the menu so that’s why it’s not working .

contact with me via my themeforest profile contact form i will try to fixed this problem of yours .

Thank You

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