137 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’ve bought your theme and very much like the design, however I had to adapt a few things to fit my brand (i.e., change the base color from green to red, alter the position of some items, etc).

As I am not a web designer, I had to learn by myself and have found the descriptions you give in your help files very informative. However, I believe I have reached my limitations in editing the layout so I come to you for help in completing the customization of the theme.

For reference, my website is www.publikse.com.br

I have a few questions regarding some items that I could not change, and are therefore not looking as I wanted:

1 ) The green line at the bottom of the header slider (or top of navigation bar, before it becomes a bar) – I would like it red, please (#ee1617). If you can tell me where do I change it, I will be able to do it.

2 ) The 3d effect of the “other service” section (small section arrow.png) is attached to the section below – TS – and extends past the grey box if the website is zoomed in twice, both in chrome and firefox. Can we make it so that the “small section arrow” is attached to the bottom of the grey box and it stays the same size as the grey box (other service)?

3 ) Also, I’m having a few problems with the testimonial carousel: If you look on the page (www.publikse.com.br), as the size of the carousel caption changes, the remainder of the page – everything that’s below it – gets shifted up and down. It may seem like not big deal but it takes away from the professional looking website I’m trying to achieve. Could you help me fix this?

4 ) Still with the carousel, the first testimonial that loads has the image showing only the top as it slides in, then the images shows complete. The subsequent slides come in complete.

5 ) Another problem with the carousel, as the page loads, the first testimonial that loads is a blank. Then after a little while, the first image / caption slides in, with the bottom cut out (as described in #3). The three testimonials rotate (with the problem described on #2), twice, then stop. Can we get rid of the blank testimonial and make it so it keeps rotating, like in your preview (http://nature.metrothemes.me/)?

6 ) The last question regarding the carousel: Can we increase the time each slide shows? Where can I change it?

7 ) The contact form is not sending to the specified email (contato@publikse.com.br). Can we fix that?

8 ) The globe figure on the right side – could we get a globe that shows mainly the Americas instead of Europe and Africa? My target audience is in Brazil, it would be nice if our globe showed that part of the world.

9 ) Where do we determine the placement of the map-marker? I would like to move it a bit but can’t find where is the code for that.

Thank you so much for your time, I appreciate the theme and your commitment in helping the users find their way around the theme customizations.

Tuca Alvares Publikse Team

Default-user

12 days have passed and I have not received a reply to my questions. I have contacted the author via both this panel and the messages link in his or her profile. I still hope I can get some support in order to have my website, which I paid for, working correctly. It’s a shame that some seller sometimes forget to give the support they promise, after the money has changed hands. ...

metrothemes

Hi , I am really sorry for that and don’t know i missed this post ,you see i have answered all of my buyer questions .

Please don’t mind and would you please contact with me via mail and i will help you solved those problem asap .

And also i am single author who handle support and developing product .

Default-user

Hello!! Thanks for writing me back! I’ll get in touch with you soon. I just happen to be going through this crazy busy week but I’ll write you via email again soon.

metrothemes

ok i am waiting for your mail

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
medefine Purchased

There are 3 problems configuring the site:

If I set the main menu in Appearance -> Menus: In the subpages, the main menu does not work.

If I set the main menu in Nature Options -> Navigation: The Blocks information in the index are ordered according to the main menu and I NOT can be ordered from the main menu options.

Either of the two previous forms do not get show the blog page on the main page.

Please I need to know:

1. How to set up a menu with separate pages (keep it running the main menu) and how to show the blog on the home page.

I have written a private message, please, I need to fix it asap. It’s been a week since I bought the theme and it is impossible to set up.

metrothemes

Answered

  • Has been a member for 0-1 years

Hi,

I’m interested in buying the theme but the demo site is crashing in my iPhone 4S. What could be the reason for the crash?

metrothemes

which browser do you use ?

Default-user

Safari and Chrome.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I purchased the theme recently and once I installed the them (I tried it both ways on the server in the sub directory “themes” and zip file) I am only able to view the header slider and top nav bar on the homepage.

Please advice.

Cheers, Christine

metrothemes

Hi Christine,

can you contact with me via my themeforest contact form with your site url and admin access then i can setup your site as like as demo :)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Can I disable onepage so that I can link to separate pages in the menu?

metrothemes

Need to some code for that .

Default-user

Can you tell me what code I need?

metrothemes

it’s in functions.php the main menu functions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mikelisb Purchased

Hi! For some reasons I switched from the included contact form to ContactForm7, bet it seems like there is a conflict between he theme and plugin. Coul you help me solve this or at least point me in the right direction? Thanks!

metrothemes

This theme not compatible with Contactform7

Default-user
mikelisb Purchased

Ok, then maybe you could help me solve the problem, that the default contact form was not working? I could not receive emails to gmail and and @domain email.

metrothemes

do you use update version of my theme ?

Default-user
mikelisb Purchased

Yes, version 1.7

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
telefrag Purchased

I have purchased theme, setup according to documentation. However no emails will come through the contact or newsletter page.

Default-user
telefrag Purchased

Version 1.7

metrothemes

please contact with me via my themeforest contact form with your site url and admin access ,let me check .

Default-user
telefrag Purchased

Sent

Default-user
telefrag Purchased

I have not heard back, have you had a chance to look at this?

metrothemes

didn’t found your mail :O please send it again

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
johntree Purchased

Hey when I upload the zipped file WP says thats its too big. That the max size is 1500 KB in size but the ZIP file in the ZIP i downloaded is 5036 KB in size.

metrothemes

Unzip it and find main theme and install it .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
johntree Purchased

Hey IM trying to import the XML data alone with using other sub tabs under the “Appearence” tan and all it keeps saying is this:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=0’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=1’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=2’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=3’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=import_export_default’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=theme_info’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘nature_options&tab=dev_mode_default’ not found or invalid function name in /home/johnstree/public_html/wp-includes/plugin.php on line 429”

What is going on?

metrothemes

XML data should be imported from wordpress=> tools =>import not from themeoptions

Default-user
johntree Purchased

awesome thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
johntree Purchased

In the home slider the lines that surround the “hello” how do we make adjust for bigger headlines? Also, when I use numbers in the headline where the “hello” some weird curved line appears.

metrothemes

give me screenshot

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
telefrag Purchased

How could one add a read more link to the “Other Services” area, would like to link it to a pdf or blog post.

metrothemes

Other services area link add not possible .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hi, congratulations for the template. the font can be changed or remains the same?

tnx!

metrothemes

yes you can change the font from theme option and include lot of google fonts

Default-user

Thank you very much!

metrothemes

Welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
elisir77 Purchased

Hi guys, I’ve just bought your template but I had a really hard time to make it work properly, firstly I had to upload all files because I couldn’t upload it thought the themes page, then as I followed the instructions (that by the way, in my opinion, are really not thorough) the menu wasn’t working properly and I couldn’t see the website as a one page. Then looking closely to the documentation I saw that there was no mention of the Appearance -> Customize link and I can’t even see it on the screenshots, but I have it on my WP admin (3.7 and 3.8) and it seems to be a big deal in making the template works. After a good hour of researches I discovered that this feature is pretty relevant, because if you do not set “latest articles” as main page the template does not work. Hope this could help others in facing the same problems, but I also hope you update your documentation with this feature. Besides is there a way to slow down the slider? is really too fast (that should be added to the documentation too..) thanks

metrothemes

Hi,

Thanks for your comments ,this theme not supported wordpress customizer so that why Appearance -> Customize not mention in documentation. all of customization features available into theme options .

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have gotten the theme to work, and the contact form works, but the newsletter form does not send an email anywhere, and when I had my host support check it out, they said there was no code to send it anywhere. Can you tell me how to have the newsletter send my email address in Nature options receive emails when I submit them? Thank you. site is http://www.bhoequipment.com

metrothemes

didn’t see your Purchased badge

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
telefrag Purchased

How does the newsletterwork? When I sign up to do a test, I dont see it come to my email. Do I need to install anything or is there a hidden management page for this?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
leeloosha Purchased

How do i change from nature white to nature black?

Thanks

Default-user
leeloosha Purchased

found it! thanks

metrothemes

welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cashmen Purchased

If I set the main menu in Appearance -> Menus: In the subpages, the main menu does not work.

If I set the main menu in Nature Options -> Navigation: The Blocks information in the index are ordered according to the main menu and I NOT can be ordered from the main menu options.

Either of the two previous forms do not get show the blog page on the main page.

Please I need to know:

1. How to set up a menu with separate pages (keep it running the main menu) and how to show the blog on the home page.

thanks!

metrothemes

HI,

for page order you can use this plugin http://wordpress.org/plugins/intuitive-custom-post-order/

For setup separate pages into menu you need some code in functions.php

Thank you

Default-user
cashmen Purchased

For setup separate pages into menu you need some code in functions.php

What code? Can you help me with this pelase?

by
by
by
by
by
by