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308 comments found.

Is there ANY way to make the header background transparent?

Either customizing the css or anything?

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi! I got a question regarding the slider! Whenever I upload a picture, the picture doesn’t take the full width even though I clearly indicate that it should. This makes that the picture is never in the center because there is always a transparent space on the right side. As an example, if the slider size is 837×234, the picture is 799×234, if the slider size is 707×198, the picture is 675×198. It is never the full size. How can I change that? I even try to upload in the exact ratio that the slider needs, but it still doesn’t work:-(

Please login with your purchased account.

So, now back with my purchased account! I still got a question regarding the slider! Whenever I upload a picture, the picture doesn’t take the full width even though I clearly indicate that it should. This makes that the picture is never in the center because there is always a transparent space on the right side. As an example, if the slider size is 837×234, the picture is 799×234, if the slider size is 707×198, the picture is 675×198. It is never the full size. How can I change that? I even try to upload in the exact ratio that the slider needs, but it still doesn’t work:-(

Oh no! My fault! Please ignore my comment. I was in the wrong nebula template! Sorry!

I am looking into purchasing this theme. I saw a comment about the Alt Tag not being utilized for the images in the photo galleries. Is this correct? Or can each image have at least an ALT tag, maybe even a description?

And your site seems to have an error: https://themegoods.ticksy.com/. I’m just getting a white page.

If you want to access demo site. Here it is http://themes.themegoods2.com/nebula/business/

Your demo site does not have Alt tags in the galleries. This functionality has to be custom coded now. I advise you put this in your future releases. Alt tags are used for accessibility for those who are visually impaired, and help SEO rankings.

Hi,

I would make a page like the called one in the demo: “PORTFOLIO 4 COLUMNS FILTERABLE”

In it, I have to put some photos and videos, like in the demo.

Here is an easy example: I have to put 100 photos with filters: 2014 + category n°1, 100 photos with filters: 2014 + category n°2, 100 photos with filters: 2015 + category n°1 and a video with filter 2014 + category n°2.

My questions are: Where I have to put the filter tags in each media to appear ?

Where can I put the media? In a new portfolio ? In a new slider ? In a new gallery ?

I ever tried different solutions but no way for the moment…

Here is the URL : http://lesvictoiresdelavae.org/ Look at the “mediatheque”. Perhaps, you’ll see what I want to do.

:) thanks for your answer,

Arnaud

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi. The contact us button has a default black color when you hover over the button. I could not see where to change this in the admin panel or css code anywhere

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, We have been waiting for help in support portal to some urgent issues for soon 2 days. Most urgent: the menu isn’t working in mobile and tablet. We need to get this solved asap or want a refund. Support ticket #468893.

Hi,

Sorry for delay, when you reply to the ticket. The response time is reset so your ticket went down on queue.

I replied your ticket 468893, please check there.

jlbeni82

jlbeni82 Purchased

Hi There, You could pass me the code for an accordion close automatically after opening another. thanks

Hi,

Sorry due to theme’s accordion shortcode structure it doesn’t support that.

jlbeni82

jlbeni82 Purchased

any way to modify the code that generates the accordion shortcode, you can tell me where I can find it?

Hi,

You can edit theme /lib/shortcode.lib.php file function name “tg_accordion_func”.

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