2115 comments found

KateWood Purchased

Is it possible the revolution slider is updated? There is a problem in this version with the animation and Google Chrome.

In Google Chrome only the fade animation is used, even when you have selected another one. In Safari everything works fine.

See this link http://theme-fusion.com/forums/reply/reply-to-revolution-slider-will-only-use-fade-animation-3/

According to ThemePunch it is fixed in version 4.6.0.

SwiftIdeas

v4.595 is the latest on their item page – maybe it’s coming soon. We’ll update the support sticky as soon as it is.

- Ed

Default-user
KateWood Purchased

Sorry, you are right. But I am using Version 4.3.1. How do I update?

Hi! Is it possible to change the size and color of the product’s title? Thanks!

SwiftIdeas

Hi there,

Yes it is possible, if you’d like to change this separately to the standard heading styling, we can provide some custom css for you.

- Ed

compassbcn

Hi Ed! Thanks for the answer! I’ve been trying to edit the css with no success. Should I modify the style.css file and add my settings to .woocommerce ul.products?

SwiftIdeas

Ahh, do you mean the title under the product in the list? If so, you can use this CSS:

.woocommerce ul.products li.product h3 {
line-height: 28px;
font-size: 20px;
}

- Ed

ItotalAS Purchased

Hi,

Which is the best and easiest way for me to translate this theme to norwegian?

SwiftIdeas

Hi there,

You’ll want to translate the /language/en_US.po file, using a program called POEdit.

Hope that helps.

- Ed

Hi Ed,

One last issue I have (i hope). I notice that the wishlist count is always off. Is this related to the wishlist plugin or the theme itself? See screenshot here – http://d.pr/i/KmkP

Thanks,

Default-user

Yes It’s on both the Firefox and Chrome. One is logged is as administrator (Chrome) and the other is a wholesale/customer (Firefox)

Default-user

Do you know if there’s a way to reset it? Also, I am using WPML so I am not sure if that has anything to do with it.

SwiftIdeas

Is this only on a specific account, does the same happen when not logged in? You could try removing the wishlist plugin, and then re-installing.

- Ed

Hello, I would like to have the Product Description show up automatically without expanding similar to the demo. How do I do this?

SwiftIdeas

Can you provide a link to your site so that I can check why this is so?

- Ed

Default-user

The site is being developed locally however it seems to be working now. I filled in the other details and attached an image and that resolved it. Odd.

SwiftIdeas

Glad you sorted it. Let us know if you encounter it again.

- Ed

Hi, we are using neighborhood as an eCommerce store. Our website is skylinemania.com. The problem is that it loads extremely slowly. We are using a different theme with more products on the same server and it loads much quicker. We tried installing W3 Total Cache to increase performance but we didn’t really see any improvement. Is there something we are doing wrong? Thank you for your help.

SwiftIdeas

Hi there,

Website seems nice and quick, apart from admin-ajax.php http://tools.pingdom.com/fpt/#!/btJ5jn/http://skylinemania.com

That is the only asset that is loading slowly. This could be down to plugins – can you try disabling any active to see if any are affecting this? It can’t be a theme issue, else it would be an issue for everyone.

Hope that helps.

- Ed

Default-user

After playing with it more, we are pretty sure the slow speed was being caused by the use of an unnecessary child theme. Thanks for the awesome theme and support!

SwiftIdeas

Glad we could help :)

I just don’t get it why you don’t you put import demo content tab into the general settings theme as it is in kresti theme. Obviously everybody has difficulties to import demo content. and all you need to do is share documentation link. You need to make easier mate!

SwiftIdeas

Actually lots of users don’t want this – it’s not ideal if customers are using their sites for clients.

We are going to add in a custom plugin for the demo content import soon, which will make the process easier.

- Ed

On the product grid, the Product Thumbnails seems to be responsive however it is not keeping its aspect ratio. I am seeing different portions of the thumbnail image at various browser widths as a result of this.

The issue seems to be non-existent in the demo.

SwiftIdeas

Hi there,

Send me an email via: http://themeforest.net/user/swiftideas – we have adjusted the product image setup for the next update, which improves rendering.

- Ed

Hi,

I was wondering if there is any update on the theme that will have a nice Grid Banners and a Boxed Layout (more boxed than the option I have atm)

Regards

SwiftIdeas

Image Banners & Mega menu is on the way in v2.0 :)

We have that already? http://neighborhood.swiftideas.net/?layout=boxed

No date as of yet, but as soon as we can get it finished.

- Ed

Default-user

Hi Ed,

I know you have, but I meant a bigger gap on the sides, because this boxed is almost the same as full length! Also, I tried to use the boxed with a white background instead of texture, is that possible?

Do you think its going to take more than 1 month for new version? As I was going to get someone next week to help me customising the website properly, but if the new version will come soon I might just wait!

Regards,

SwiftIdeas

Unfortunately Neighborhood uses Boostrap 2.3, which is not a percentage width grid – so resizing it wouldn’t be a simple job. You can set it to be a white background, just choose not to use an image in the background options.

Shouldn’t be more than 2-3 weeks to finish :)

- Ed

Hi,

I have a problem, no pop-up is shown when you click on the button to add a review (“Er zijn nog geen reviews, wil je een review geven? Voeg hier een review toe“) on a specific product page.

Can someone help me out and knows how you can solve this problem?

Thanks a lot. Regards.

ogystal.com/winkel/alle-producten/sun-chlorella-tabletten-1500

SwiftIdeas

Just checked again and it’s working fine now – what did you change?

- Ed

Default-user

Hi Ed,

Yes, now it is working. I updated the new version of the Neigborhood and after that it was working fine. Thanks.

Regards.

SwiftIdeas

Glad you sorted it :)

- Ed

Hi,

I run your theme, and would like to know how to change colour of Lightbox link, i.e when you hover over image. Can this be set to different colour?

On mine it currently shows the accent colour, which i dont want.

And also, how can i add not a single image, but simple slider gallery of more images using your page builder?

Many thanks for your help!

SwiftIdeas

Hi there,

You can change that colour with this custom css:

figure .overlay {
background-color: #ff9900;
}

You can use the standard WordPress gallery shortcode to output a grid of images. See here: http://codex.wordpress.org/The_WordPress_Gallery

- Ed

Default-user

Hi,

Many thanks, but it is not doing anything. I have added it exactly as you said but it keeps showing accent color.

Have a look, the first image hover : http://voucherland.ie/test-lay/

Thanks for help

SwiftIdeas

Check this, looks like you’ve copied across the code tags: https://www.dropbox.com/s/lg75w2o4qk3f8m7/Screenshot%202014-08-29%2019.17.09.png?dl=0

Remove those pre tags, that will sort it.

- Ed

Eysenck Purchased

Hello,

Need help on a couple of things:

1. Where can I deactivate the change language option? 2. Is there a way to customize the results URL when refining search using layered nav? At the moment I’m getting shop/?filter_brand=44 3. Any idea why the + button for editing quantities is getting pushed onto a new line? Looks really crappy :(

Any help appreciated.

Thanks

Josh

SwiftIdeas

Hi there,

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

JOREMI Purchased

Hi guys,

Just bought this theme, but everytime I try to activate it, my whole website goes blank. I have to remove it from with an FTP program in order to even be able to get back to the admin. Can you tell me what might cause this?

I want to use it with Woocommerce, it’s compatible right?

Thanks in advance!

Default-user
JOREMI Purchased

PS: WP Memory Limit is set to 256MB, so that can’t be it right?

SwiftIdeas

Hi there,

Yes – it’s 100% compatible with WooCommerce.

Install it again, and if you get a white screen then enable WP_DEBUG within wp-config.php, and let me know the error message – this will indicate the error.

- Ed

Hi guys, just having some weird sporadic ipn related issues, do you know what the paypal notification url would be

www.domainname.com/wc-api/WC_Gateway_Paypal/

cheers

Default-user

Version 2.1.11

SwiftIdeas

Hi there,

I’d recommend you take that up with the plugin developers, as this wouldn’t be down to the theme.

- Ed

Hey there

Great theme! Super customizable and great to work with. Just wondering if there is a way to disable portfolio images linking to their own specific project page? We just want to use it as a logo slider on the homepage and then the portfolio page to display different logos but not link anywhere

SwiftIdeas

Hi there,

Glad you like it!

Unfortunately not as standard, you’d need to make template modifications to remove the links on portfolio items. This would be a simple job for a freelancer, or you if you are comfortable editing php.

- Ed

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