2378 comments found

Hi, Very good theme thank you. I have had some page load speed issues and followed your advice to use Better Wordpress Minify. Unfortunately it broke my tabs that I had set up through the page builder – they just stopped displaying the content although the tab headings were visible. Have had to deactivate the plugin for now but I would like to use it – are there any CSS or JS files I should specify to not be minified in order to enable tabs to work. Cheers, Mark

SwiftIdeas

Hi Mark,

Sounds like you may have an jQuery error – did you check what was output to the browser console? If you can provide that I can see if I can find the issue. Try disabling any other plugins too – that may be the cause.

- Ed

Default-user

I have resolved this issue. I tested the plugins but they were not the cause. For anyone else having issues using Better WP Minify I can advise that you may need to test your JS files through the wpenqueue management section of this plugin. This would be by process of elimination i.e. turn minify off on files and then re-minify them to see which are the culprits for breaking bits of your site. In general it is best not to try and minify files that are already minified as well.

SwiftIdeas

Glad you sorted it – thanks for posting your findings.

- Ed

Hi, when I’m trying to download the theme again I just keep on getting version1.9 instead of the latest one. Could you please fix this? ‘Cause now I’m not able to update my 1.9 version.

Cheers,

Tamara

SwiftIdeas

That’s odd, have you been able to update before?

No problem!

- Ed

Default-user

Didnt really noticed it before. But I always downloaded the latest version through the website. It was just recently that I noticed that it wasnt de latest version I am running.

But lets see if its gonna work after this update :)

SwiftIdeas

No problem :)

Swift Page Builder – Any possibility to have a “Product Categories Carousel” rather than a Portfolio or Posts Carousel? If not, how can I issue a work-around? My first thought was to create portfolio items and issue redirects to the various categories.

SwiftIdeas

I’ve added this to the list for the next update – would definitely make a nice addition :)

- Ed

Hi! I can’t get the import to work. No sample pages are showing up, when using the xml file provided with the download. Which URL should i use for online import? Best

SwiftIdeas

Is that the full log? What happens if you run the process again? Looks like your hosting is killing the process before it completes.

- Ed

Default-user

Yep, the complete log. That right there, was actually a second or third run. Any fixtures or URL import methods? Best

SwiftIdeas

If you get to that point, then hit back on the browser, and continue the process, it should continue from where you left off. It may take a few repeats but that should get you through.

- Ed

Hello, we have malware issue with this theme. Can you please tell us how to fix it?

2014-11-13 04:03:23 PHP.Shell-38 /data03/virt47731/domeenid/www.diariss.ee/htdocs/wp-content/plugins/wp_module/wp-conf.php 2014-11-13 13:13:03 PHP.Shell-38 /data03/virt47731/domeenid/www.diariss.ee/htdocs/wp-content/plugins/wp_module/index.php 2014-11-03 20:52:17 PHP.Shell-38 /data03/virt47731/domeenid/www.diariss.ee/htdocs/wp-content/themes/neighborhood/wp-conf3434.php 2014-11-07 01:26:25 PHP.Shell-38 /data03/virt47731/domeenid/www.diariss.ee/htdocs/wp-content/themes/neighborhood/wp-rpc2323.php 2014-11-11 11:24:10 PHP.Shell-38 /data03/virt47731/domeenid/www.diariss.ee/htdocs/wp-content/themes/neighborhood/wp-rpc.php

SwiftIdeas

That isn’t an issue with the theme, you’d be best off contacting your host with that.

- Ed

hoektoe Purchased

Hello

I cannot get my super search to work on price range. Can please assist me. Category is working fine, not price. Tried with currency and plain numbers.

http://www.toys4keeps.co.za/product-category/puzzles/?min_price=90&max_price=120

Help much appreciated

SwiftIdeas

In Appearance > Widgets, do you have the price filter widget added to the WooCommerce widgets area? As well as the other WooCommerce filter widgets?

Even those these aren’t shown on the page, they need to be added there.

- Ed

anajuan Purchased

Hello, parallax doesn’t work on mobile and iPad :/ What can I do? Thanks!

SwiftIdeas

It’s not possible for parallax to work on mobile/iPad unfortunately. This is a device limitation unfortunately, as there is no scroll as such – it’s simulated with the touch event.

- Ed

stuxs Purchased

Hello,

I insert the SKU in the product date but they are not showing in any products. Please help Thank You!

SwiftIdeas

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

Hi,

How can i adjust the height of the parallax ?

Thanks

SwiftIdeas

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

Congratulations for the theme, very complete.

I would like to put google + in the present social icons at the top right but I can not. how can I do? thanks

SwiftIdeas

Sorry, “googleplus” (no hyphen).

- Ed

Default-user

thank you Ed, you saved me:-) I tried several solutions (google +, google.plus, plus.google) but this version, the most simple, I had missed. thanks for the support, great !!!

SwiftIdeas

No problem, glad you’ve sorted it :)

Hello,

i added 1 page as “sub menu” in “appearance-> menu” but when i’m in front office and i put the mouse over, the sub menu doesn’t appear.

thank you

SwiftIdeas

Hi there,

All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

Hello there,

I’m from India, a web-developer since a pretty time now.

I just started with my own start-up in here which we brand our own mobile phone cases and sell it online in India. We are currently using woocommerce/wordpress.

We have a plan to convert our website to a type where artists can upload their artworks, and then those artworks can be converted into multiple forms such as mugs, cases, tshirts, etc. Every artist can have their own portfolio, where they show off their work. (Similar website to www.society6.com, www.zazzle.com).

Please if anyone here can suggest me if this theme would help me do that or not, cause I want the full functionality and stuff.

Waiting for a prompt reply.

Best, Aneesh Jajodia.

SwiftIdeas

Hi there,

You would need to see if there is a WooCommerce plugin that would allow this – it’s not something the theme would be responsible for as standard. CodeCanyon may offer something that could suit your needs.

Hope that helps.

- Ed

Hey Folks! Our customer would like to point the Social Facebook link on a page on the site – because they have two different Facebook Pages. So the user can choose on the page which Facebook Site he would likes to visit.

Question: Can you tell me in which file on ftp i’ll find the code to set the social link to ‘_self’ instead of ‘_blank’

Thx guys!

SwiftIdeas

You can find it in /includes/swift-framework/shortcodes.php line 666 and 722

- Ed

sparkone Purchased

Hi Ed,

When is the new release coming? I’m waiting for better zoom also on mobile.

SwiftIdeas

We’re working on adding the ability to pinch zoom product images on mobile :)

- Ed

Default-user
sparkone Purchased

Hi Ed, with the update it’s much better! But not perfect yet, you can’t use pinch and zoom on a mobile. Can you help me with it?

SwiftIdeas

For mobile it’s simply touch the image and drag to pan around the image – we did consider a pinch and zoom plugin, but found them to not be as slick as we’d like.

- Ed

I would like to know if it is compatible with wordpress 4.0.1 and woocommerce 2.2.8

SwiftIdeas

Yes it is compatible :)

Default-user

Thanks

SwiftIdeas

No problem!

Hi, guys. When I buy the template (either woo or magento), is it possible for me to have wither a psd or html version, so that I can customize styles?

Thanks and congrats for the awesome work! Luana

SwiftIdeas

Hi Luana,

We provide a PSD file that covers the main design (68Mb worth) with the download, but unfortunately no HTML.

Thanks!

- Ed

Hi, I am using theme with widget logic and WooCommerce ecommerce plugin, and I would like to make a widget appear only in a product category archive page and in all the products belonging to this category.

So how can I edit the theme to working like that? Or your theme have some option to do that?

SwiftIdeas

I thought the idea behind widget logic was use the same sidebar but then you can choose which widgets show for certain categories?

- Ed

reansey

So like I have this http://ihelpny.com/product-category/apparel/ so in this category I want to show only TYPE – COLOR -SIZE from the the build in WooCommerce Layered Nav, so which Widget Logic Code I use? and the other Category no need to show that. Just only that one. Thanks

SwiftIdeas

Can’t view that link – maintenance page.

The widget logic code would be up to you – this isn’t something that we are responsible for as it’s not part of the theme. Your question would be better put to the WooCommerce support team.

- Ed

razakuss Purchased

Hello, is it possible to have “Additional Information” tab open by default after open product page?Thanks in advance. -Rafal

SwiftIdeas

Sure, add this custom css to the theme options panel:

#product-additional_information {
height: auto;
}
tjgott Purchased

theme wont install even when I try to upload it by zip or transfer it by FTP. It says for one of the errors that its missing a styling sheet and another error says that there parent theme missing (this file was too big)? Any ideas please

tjgott Purchased

Neighborhood theme wont install even when I try to upload it by zip or transfer it by FTP. It says for one of the errors that its missing a styling sheet and another error says that there parent theme missing (this file was too big)? Any ideas why please? I’m sure I included everything on the transfer

Default-user
tjgott Purchased

Issue was resolved, thank you.

SwiftIdeas

Great :)

- Ed

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