1769 comments found

  • Has been a member for 0-1 years

Also i have 3 categories and i wish to show pictures from only two of it, is that possible?

SwiftIdeas

Not sure what you mean by this? You can choose the thumbnail image for each post, so you could not set this for the items from the category?

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi a Presale question,

Great looking theme. Do i have to worry about the database or everything is taken care of in this theme. Please advise.

G

SwiftIdeas

Hi there,

Everything is taken care of. Hope that helps.

- Ed

Default-user

thanks. another question

in the menu, i would like have home Tshirt Pants shoe is this possible or i can only have shop and tshirt pants shoe comes as sub-menu. please help to clarify. thanks

SwiftIdeas

You can have whatever menu set up you like. They can be in the main menu if you’d prefer.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, Also a pre sale question:

I have bought another theme thats not working on my server cause it needs pretty permalinks and the server is running on IIS, i can’t seem to find a solution so i want to buy your theme…

So the thing i need to know is, is your theme compatible with IIS, and does it work with standard permalinks..?

Then you’ll have a new customer :P

SwiftIdeas

Hi there,

We’ve had people use IIS before and not have any issues, although we’ve never personally tested on IIS.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands

Hi, I have some pre-sale questions:

1. Is it possible to put the Logo above the black bar?

2. Is it possible to put social media share buttons on the products?

3. Does it also work with qtranslate or only WPML?

Thanks for your time.

SwiftIdeas

Hi there,

1) You could, but you’d need to edit code to do so.

2) There are share buttons, see here – http://neighborhood.swiftideas.net/product/mismo-briefcase/

3) Should work fine with qtranslate, haven’t heard of any issues.

Hope that helps.

- Ed

Default-user

Is this possible with custom css?

SwiftIdeas

You could do, as a background image.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

my biz partner purchased this theme, everytime we try to upload a file it has a error

Warning: imagecreatetruecolor() [function.imagecreatetruecolor]: Invalid image dimensions in /home/edited for security/public_html/fresh/wp-includes/media.php on line 937

Warning: imagecopyresampled() expects parameter 1 to be resource, boolean given in /home/edited for security/public_html/fresh/wp-includes/class-wp-image-editor-gd.php on line 162 75

How the hell do i fix this?

after i get the error i check the media files it shows the image has been uplaoded, but it always show error and I have to refresh and come back, its super annoying.

SwiftIdeas

Hi there,

What version of WordPress do you have?

- Ed

Default-user

WordPress 3.5.2.

SwiftIdeas

Do you have WP Debug enabled? I’ve had a google around, but can’t seem to find a reason for this error showing.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Regarding the Theme Options -> WooCommerce options Help Bar Text, Email customer care modal, Returns & exchange modal, FAQs modal, Feedback modal…

While I love these new WC related theme options, is there a way to hide them when not in use? I have tried blanking some of the fields out hoping they’d totally disappear but the labels / links on the “Order Received” page (for example), still show. Perhaps they show on elsewhere too? I also checked the documentation but found no info about these fields specifically.

Please advise. Thanks! :-)

SwiftIdeas

Hi there,

You can hide the help bar with the following custom css:

.woocommerce .help-bar {
display: none;
}

We’ll have a think about making this more dynamic for the future.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

While it doesn’t look like it, is there a (built-in) way to modify the following labels…

1. Sign In, 2. Billing & Shipping, 3. Review & Payment, 4. Confirmation

For example, when selling ONLY services / virtual items. There’s no shipping involved and having that word involved just may create confusion. For now, I’ve simply modified the WC php override template for the checkout.

SwiftIdeas

There isn’t a built in way currently, but as per your previous I’ll see if theres anything we can do for this in the future.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Hi, this is a amazing theme!

I want to buy the theme and want to know if it includes WooCommerce and WPML Translation. thanks

SwiftIdeas

Hi there,

WooCommerce is a free plugin, but WPML is a premium plugin, which you’d need to purchase if you’d like to use it.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

before i upload and active the theme,if i open the posts>all posts,it shows ok,,i can manage the posts,,,,but after theme was activated,i installed and actived all the plugins the themes needed,then if i click the post>>all posts ,it always showed http://XXX.COM/wp-admin/edit.php error,,500 error,i don’t know why.

SwiftIdeas

Hi there,

Can you try disabling some plugins to see if you can find the one causing the issue? Also might be worth checking the error logs on your server.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Adding product categories to the menu: I can’t seem to find documentation on how I can add product categories to the menu bar up top. The only thing that is available to me on the

Appearance>menu section are pages and blog categories.

Great theme so far, pretty intuitive.

SwiftIdeas

As far as I’m aware, WooCommerce doesn’t enable this by default. You could easily add custom links to the category URLs though.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

before i upload and active the theme,if i open the posts>all posts,it shows ok,,i can manage the posts,,,,but after woocomerce plugin was activated,,then if i click the post>>all posts ,it always showed http://XXX.COM/wp-admin/edit.php error,,500 error,i don’t know why.

SwiftIdeas

Hi there,

Can you try disabling some plugins to see if you can find the one causing the issue? Also might be worth checking the error logs on your server.

- Ed

  • Has been a member for 0-1 years

Hello, I have pre sale question :

I see the example for the shop page with right sidebar and left sidebar. Is it available for shop with both sidebar (like the example for blog with both sidebar) ?

SwiftIdeas

Hi there,

Yes, you can see an example here – http://neighborhood.swiftideas.net/shop/?sidebar=both-sidebars

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I am getting this error in the Price Filter widget. Any suggestions?

Warning: Invalid argument supplied for foreach() in /mysite/wp-content/plugins/woocommerce/classes/widgets/class-wc-widget-layered-nav-filters.php on line 79

SwiftIdeas

Hi there,

Can you provide a link to the page you are seeing this on?

- Ed

SwiftIdeas

Hi there,

Just had a google and seems this might be an issue with the widget itself. What version of WooCommerce do you have? http://wordpress.org/support/topic/error-in-widget-woocommerce-layered-nav-filters

- Ed

Default-user

I am using Version 2.0.13.

SwiftIdeas

Just checked, can’t see the error anymore? Did you change anything?

- Ed

Default-user

I paid a developer to look through your code to fix the issue. I couldn’t wait any longer and my client needed this fixed asap!

SwiftIdeas

Can you let us know what the issue apparently was? As I said we were unable to replicate it here so difficult to know the cause of the issue!

- Ed

Default-user

The issue was with the code on line 79 in the class-wc-widget-layered-nav-filters.php file. The developer replaced that code with the right one. If you send me an email, I can email you the screen shot of what the error message looked like.

SwiftIdeas

That isn’t a file created by us though, that’s the WooCommerce widget code.

- Ed

Default-user

I know that Ed, but when I switched your theme to the default wordpress Twenty-Twelve, that widget worked great without any errors. And when I switched back to your theme, the error came back. I contacted WooThemes support and they looked at my site and said that it was a theme issue. So I guess no one wants to take responsibility.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

can we put a full slider on top of the shop page with sidebars being under the slider?

when i add slider it ends up being on the right of the sidebar widget and not on top.

SwiftIdeas

Hi there,

If you’d like to add a slider above the sidebar, then just specify the alias in the page meta options, rather than adding a page builder asset.

- Ed

Default-user

I did that but its not showing.

Default-user

Very strange.. I am on the “shop” edit page and all the options under the content editor do nothing!. No matter what options I select it doesnt enable those options.

If I uncheck “show title” it doesnt work If I check rev. slider it doesnt show slider if I uncheck remove space at top or bottom it doesnt work

all page and misc options do nothing…

Something is terribly wrong.

SwiftIdeas

Hi there,

Unfortunately, due to the way that WooCommerce handles the shop page, it’s not possible for those options to work. All options for the shop page can be found in Theme Options > WooCommerce Options.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi i purchase the theme…why is that the my product thumbnails is blur? i have more than 562 px width….

SwiftIdeas

Hi there,

Have you set the size settings in WooCommerce > Settings? If so, use the Regenerate Thumbnails plugin to regenerate the images.

- Ed

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Russian Federation
  • Sold between 1 and 100 dollars

PRESALE QUESTION:

I need full dummy content like at your demo-site. Can I get it after purchase?

SwiftIdeas

Hi there,

It’s included with the download when you purchase. Hope that helps.

- Ed

bpxF5Lae

I hope too

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I have to say that although this template is generally quite slick looking, the documentation is less than thorough which means there are many support requests – too many for the author to deal with promptly (or thoroughly in some cases). The promise of 5* support that is mentioned in the feature-set does certainly not translate into reality, hence the rating has slid from 5 to 4 over the past weeks.

SwiftIdeas

Hi there,

Apologies that you feel that way. Could you by any chance expand on what you feel the documentation is lacking so that we know where to improve?

I’ll admit our support has slipped recently, however we are in the process of hiring 2 extra support assistants, and it will soon be better than ever.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Adding already existing products / services (that are currently being sold) to a new site doesn’t necessarily mean they’re “New” (to me). So for the time being, I have commented out the code that calculates the “New” badge on the products as there would seem to be no way of controlling whether this appears or not. A checkbox to enable / disable this a per product basis would be awesome, like you. An edit box to edit the “newness” period would be even better.

Thanks for the great product / support! :-)

SwiftIdeas

Have added this to the wishlist, will try and get this in a near update!

Thanks again for the feedback.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI, I am trying everything to upload demo. hosting settings and everything.. I tried more than 10 times.. and same results.. also. with the alt xml… do you have any guess what I am doing wrong or alternative way to upload the demo? please let me know. thanks..

SwiftIdeas

Hi there,

Have you checked the theme documentation, and edited your hosting’s PHP memory values?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi, I uploaded the demo successfully. but still when I click on the shop menu. I don’t see any products.. and I don’t know what I should do for woocommerce setting. could you please kindly let me know how to dispaly the products? and also I want to use shop- with left side bar. but it says not found… I see most of the dropdown menus are not working… my website is http://colavoshop.cafe24.com/wp thank you!!!
SwiftIdeas

Hi there,

Have you set the Shop page in WooCommerce > Settings > Pages? Dropdowns seem to be working fine? You just need to edit the menu in Appearance > Menus.

- Ed

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