2065 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear Ed, sorry bothering u with too many questions but my site is almost done.

I would like to match the size of the impact text and button seen on your homepage (where it says free shipping) on my homepage the impact text and button appears twice the size, not sure why ?

http://119.18.57.40
SwiftIdeas

Here is the code we’re using:

[impact_text include_button="yes" button_style="arrow" title="Take the tour" href="http://neighborhood.swiftideas.net/features/" color="accent" size="normal" type="roundedarrow" target="_self" position="cta_align_right" alt_background="alt-nine" el_class="mt0 mb0 bt0 bb0" width="1/1" el_position="first last"]
<h2 style="text-transform: uppercase;">Free international shipping! offer ends May 20th 2013</h2>
[/impact_text]

- Ed

Default-user

Thanks Ed. my coding was same but I think had out an nbsp that y beca,e twice the size.

SwiftIdeas

No worries!

- Ed

  • Has been a member for 1-2 years

How can I remove highlighted item from theme? I want to remove shipping information only… I am a developer and working on your theme.

http://postimg.org/image/l6z5sldbv/
Default-user

Also how can I remove “Love This” from ” Blog – Standard with no sidebars ” page ? thanks

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Sold between 1 and 100 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 500 and 999 items
  • United States

What guideline is in place that you had to remove the slider?

SwiftIdeas

We previously had an agreement with WooThemes to include the slider as long as it carried no reference to “WooSlider”, however ThemeForest deemed it that we weren’t allowed to, and forced us to update with it removed else the theme would be disabled.

Apologies for any inconvenience, although the theme still supports the plugin if you purchase it.

- Ed

mriexinger

Sounds like a Wootarded thing to do to someone on Woothemes part. You know you’ve succeeded when you have others take back their word on something they agreed with you on because you’ve sold more of this one theme than they have of theirs in the past year on their entire site. Sour grapes, keep on keepin on though man, keep the haters hating :)

mriexinger

PS: I’m not purchasing anything from them that they messed you over with or create themselves. I’m hoping another competitor comes out with something to blow their plugin out of the water, either that or after my current plugin project i’m working on, i’ll use the funds on that to do it myself.

SwiftIdeas

Let us know if that happens, we’d love to include it!

- Ed

mriexinger

sure thing, and if it does you won’t have to worry about me asking you to take it out. You can use my current plugin in development in a theme too if you want, but that’s a conversation for a different day when it’s done.

SwiftIdeas

Great, let us know!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello!

I love this theme :)

question – my client has just told me they want to launch the shop at a later date. Will the theme work just as a portfolio and then when I want the shop I can just launch it?

M

SwiftIdeas

Hi there,

Yes, the WooCommerce integration is optional!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I couldn’t see ”+ Add to Shopping bag ” in the product page. How can I make it? Also how can I make option like “Select Colour : navy , beige” or “select size”? Like your following sample page?

http://themeforest.net/item/neighborhood-responsive-multipurpose-shop-theme/full_screen_preview/5086341
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi Ed thanks for all the help, this small issue is really bothering me. Some of my pages in the site are wider than the other pages even though they have the same content as per the demo page. For example my order tracking page. When checked on the iPad 2 ( holding it both length wise or width wise) my page doesn’t it thevscreen completely like the demo page. Can u assist ? http://119.18.57.40/order-tracking/ In the demo page it fits the iPad screen perfectly what ever way u hold.

I have the above problem with contact us and few more pages too.

Default-user

My page doesn’t fit * the screen (typo corrected)

Default-user

My theme isn’t on responsive mode but all other pages like homepage and the tempelate pages from swift I choose work perfectly but if publish a new page with the little content also it’s very broad compared to the main pages . My homepage has the same slider size and so does the page 119.18.57.40/campaigns but the latter has a scroll bar in the width on ipad

SwiftIdeas

It’s not immediately visible what’s causing this. Why aren’t you using responsive mode?

- Ed

Default-user

Dear Ed, in responsive mode the slider images get cropped. Also the cropping happens differently on different devices. so when do not use the responsive mode the revolution slider shows all sliders perfectly. u need to make the slider size 915×475 and have the pic 915×350 for it to show perfectly everywhere. However i have noted that the templeate pages u have given work fine, infact even the demo site works fine without adding an extra wide screen scroll not sure why it is getting caused but please try and find a fix . Thanks AD

SwiftIdeas

The slider will of course get resized for different browsers. These are the settings we use for the demo slider – http://cl.ly/Qt4O

- Ed

Default-user

after using these settings too my slider width wise gets cut. its on responsive mode now so u can have a look. the first slide gets cut. 119.18.57.40 when its not responsive mode it shows completely but then other pages get a scroll bar even thoguht if they have no content

SwiftIdeas

Probably because your image isn’t the same size as the slider.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mitjo Purchased

Hey,

How can i reduce the space between the top of the header? what would i need to to when scrolling down the sub menu that overlays how can i add a logo to that please advice?

SwiftIdeas

Hi there,

Do you mean between the header and the slider? Check the page meta options to disable the top spacing.

That isn’t possible as standard, you’d need to edit the mini header code, which would be custom work outside of standard support.

- Ed

Default-user
mitjo Purchased

Thanks for your response were would the mini header code be located?

SwiftIdeas

You can find it within: /includes/swift-framework/sf-content-display/sf-header.php line 378

- Ed

Default-user
mitjo Purchased

Thanks ED

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi There

If I didnt want to use woo for payments, would I easily be able to use Payfast & deliveries? South African company. Which delivery company do you use?

Also to add a plugin like this? Would the template be implicated? http://wordpress.org/plugins/salon-booking/screenshots/
SwiftIdeas

Hi there,

You could use that plugin if you like, that would be separate to the WooCommerce integration.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars

Hi,

Hope this sees you well.

Since the woocommerce update, my homepage and single product pages are completely disorganized which is a big and urgent problem.

Thank you for you help !

therealthing

I’ve done some testing and it appears to be coming from the YITH WooCommerce Wishlist plugin update, not the woocommerce update.

SwiftIdeas

Hi there,

Can you provide a link, and confirm that you have the WooCommerce CSS enabled?

- Ed

therealthing

Thanks, i just sent you an email.

  • Bought between 100 and 499 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars

Hi,

From what i understand in the new theme update, the Revolution Slider doesn’t work anymore with the theme ?

Thanks

SwiftIdeas

Hi there,

Yes it does, it was only the WooSlider plugin.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Instagram is becoming a powerhouse in terms of social media – I don’t see it included in this theme – are there any plans of integrating this?

SwiftIdeas

Hi there,

We include the social icon, but any feed or stream information could be added through plugins.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
mitjo Purchased

Hey, How can i get my logo in the mini header when scrolling down? Please advice

Thanks Mitjo

SwiftIdeas

That isn’t possible as standard, you’d need to edit the mini header code, which would be custom work outside of standard support.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Ed, Hope Your well. I came across this problem which is quite wierd. I have updated Alt 10 background to all the backgrounds titles but somehow it doesnt show up on Shop page. Its show on the entire site except the shop page. How can i fix this ?? 119.18.57.50/shop You can see all the other pages including the product pages the header image shows except on the shop page.

SwiftIdeas

You can set that in Theme Options > WooCommerce Options.

- Ed

Default-user

thanks bro

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey Ed, Sorry for so many questions. i set up my blog page with no side bars still it doesnt show like the demo page http://neighborhood.swiftideas.net/blog-standard-with-no-sidebars/

what i did is i ented a new page named it blog and added a swift builder element called blog and selected stadard and aux option = yes. i have double checked that the side bar option is no side bar. stil i get a side bar.

SwiftIdeas

Deselect the posts page in Settings > Reading.

- Ed

Default-user

Thanks U r star!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, when I want to install my theme here is the error message that appears> lack style sheet … what should I do?

SwiftIdeas

Hi there,

Make sure you’re uploading the correct zip, it should be titled “neighborhood.zip”

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I purchased the theme 3 days ago now, but it gives me an error message when i want to activate it. Here is the message: Fatal error: Call to undefined function woocommerce_get_page_id() in /homez.83/streetru/www/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 37

I red the special topic in the support page but it don’t help me, as the files are not the same in the video as NEIGHBORHOOD files. I also passed the last 3 days searching on the forum and the support area but I couldn’t find any answer.

I feel desperate about this theme I fancied and bought 62$. I don’t know how to proceed.

Please help me. I really need help.

Best

Mourad

SwiftIdeas

Hi there,

All you need to do is disable the super search in Theme Options > Super Search Options, as you don’t have WooCommerce enabled.

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Ed, First off… Beautiful website all around.

Secondly, I just purchased this theme a week ago and I’m trying to get it up and running but I’m running into some issues or confusion. I’m a seasoned web designer but I have a decent understanding of code (I think). This is only my 2nd wordpress site so please bare with me. : )

1. When I installed the theme the site didnt reflect the demo site. There’s no navigation or pages. Is there a way to install it where it looks and functions just as the demo site? Or do I have to build everything out from the start?

2. YITH WooCommerce Wishlist plugin does not install. Any ideas? I’ve tried it multiple times.

3. Do you offer live support to help get sites up?

Any help would great!

Thank you Ed Patrick

SwiftIdeas

Hey there, thanks!

1) Check the documentation, it includes instructions for importing the demo content.

2) What does it say?

3) Unfortunately not, only support through http://support.swiftideas.net

- Ed

Default-user

Thanks for the response Ed.

1. I followed the documentation. I installed “themeforest-5086341-neighborhood-responsive-multipurpose-shop-theme-wordpress_theme.zip”. I could then see the CSS basic styling so I then tried uploading “neighborhood_demo-content-full.xml”... that failed to upload some content but uploaded partial content from that XML. So I then uploaded the “neighborhood_demo-content-alt.xml” and that seemed to upload and create duplicate content (pages) within my site.

2. The “YITH WooCommerce Wishlist” plugin says this: “Downloading install package from http://downloads.wordpress.org/plugin/yith-woocommerce-wishlist.1.0.4.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/02/11706402/html/wp-content/plugins/yith-woocommerce-wishlist/

Plugin install failed.”

3. That’s unfortunate. If I can’t get this working, do you recommend someone who can help (If I need to contract them)

Would you recommend uninstalling everything and then trying to reinstall the site and content?

All your help is greatly appreciated Ed

Thank you

SwiftIdeas

1) Glad you got one of the import files to work, that should give you a good base.

2) It seems you’ve already installed it? Check in Plugins to see if it’s activated?

3) No idea who to recommend, you could probably hire a freelancer though!

What do you need to re-install for?

- Ed

Default-user

1. There was 2 import files: -“themeforest-5086341-neighborhood-responsive-multipurpose-shop-theme-wordpress_theme.zip” (6.9M) -“themeforest-5086341-neighborhood-responsive-multipurpose-shop-theme.zip” (48.3M)

Does the larger .zip file contain the entire site as in the demo?

2. That’s what I originally assumed but I don’t see it in my installed plugins.

3. I’m the freelancer I guess then : )

I’m thinking of reinstalling it because I redundancies from partial .xml files so I’m seeing multiples of the same page.

Thanks for the help Ed

SwiftIdeas

1) If you unzip the second file, you’ll find the demo content folder.

2) Check on FTP to see if the folder is there, and delete it if so.

Ok, maybe worth trying the split xml files.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Is there the ability to turn off or change the animation/image swap when hovering over a product image? Thanks

SwiftIdeas

Hi there,

Yes, we include the option to turn it off in the theme options!

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

have you thought about doing the porfolio mansory?

SwiftIdeas

Hi there,

It’s on the list of things we’re thinking about adding!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I’m interested in buying the theme but I would like to know is there is a possibility of resizing the logo and the height of the header sidebar, a little bit bigger than the demo. And also would like to know if there is any possibility of having a background image o color. I work with css and html so there won’t be any problem if I have to change the code.

Thanks a lot and congrats for the theme it’s great!

SwiftIdeas

Hi there,

Yes you can increase the logo, with some custom css. You can set whatever colour you like in the live customiser.

Hope that helps!

- Ed

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