2174 comments found

jdesdunes Purchased

Hey Ed, thanks for helping me solve previous issues that I had. On the mobile version of my website the revolution slider is cut off, how can i fix this? The website is systemglitch.co

Thanks again!

SwiftIdeas

Check our settings here – http://cl.ly/Qt4O

- Ed

Default-user
jdesdunes Purchased

That will do, a million thanks!!!

SwiftIdeas

Great!

- Ed

Hi Ed,

I have 2 problems which have not been resolved after updating the theme, the support seems responds slow, please can you help me

Here is the thread http://support.swiftideas.net/forums/topic/can-not-use-woocommerce-layered-nav-filters/#post-20611

and this

http://support.swiftideas.net/forums/topic/problem-with-new-update-neighborhood/#post-21096

Thanks in Advance

Stephanus

SwiftIdeas

Hi Stephanus,

Our support policy is 48 hours, Monday-Friday. We’ll get back to your tickets shortly.

- Ed

mitjo Purchased

Hey Ed,

Question, is it possible to make the the main page under the header the full size of the body container 1230px, instead of 1200px width. Please advice as to possibility of yes which css file and what container title or what ever?

Thanks in Advance Mitjo

SwiftIdeas

Hi there,

Unfortunately this isn’t possible as standard, as it’s set via the css framework. You’d need to make the alterations yourself if you wanted to do this.

- Ed

adsingh12 Purchased

Dear Ed, there is a small problem im facing, hope i can ask u here if you do not mind.

on the portfolio page can i edit the text filter “our work” i wish to use this for my various news clipping.

also when i select link to vedio in light box this doesnt work.

u can check the same here.

119.18.57.40/press

i would like the text below the vedio open the vedio in a light box.

SwiftIdeas

Make sure you enter the URL with http://

- Ed

Default-user
adsingh12 Purchased

Have used http: Infact have even put a screen shot in general announcement on support As license key isn’t getting verified to post directly for neighborhood !

SwiftIdeas

As I said before, your code is already registered to the username “ad”

mitjo Purchased

Hey Ed,

I have been trying to short my issue out with the top level navigation but still i am unable to add sub-level menu to it please my problem. see link below

http://taylormadenr1.tumblr.com/post/60933153256

Thanks in Advance Mitjo

SwiftIdeas

Hi there,

This isn’t possible without code modification, which isn’t something we can offer with our support.

- Ed

mitjo Purchased

Hey Ed,

I must be he person asking the most questions out here!! LOL, Let me get to it, i would like to add an image to the shopping basket when it is empty. i have found the code line in empty-cart.php file (woocommerce)
<p class="no-items"><?php _e( 'You currently have no items in your Shopping Bag.', 'swiftframework' ) ?></p>

How can i make what would i need to do for me to get the site to call an image for when cart value is 0? Please advice

http://taylormadenr1.tumblr.com/post/60939158695
SwiftIdeas

Just add the image above that line, it will show no matter where you add it to the file.

For future questions, please post them on our support forums so that our dedicated team can look after you.

Click here to access our support forums.

- Ed

nkdesign Purchased

Hello! I can not seem to confurare the slider as an example home1. I get the following error:

“Revolution Slider Error: If you want to use the PHP function” putRevSlider “in your code please make sure to check” Include RevSlider libraries globally (all pages / posts) “in the backend’s” General Settings “(top right panel). Or add the current page to the “rytopbrasil” option box. “

can you help me?

thanks

SwiftIdeas

Go to Revolution Slider panel, then click the general settings button in the top right. You can enable the setting there.

- Ed

Hi

First of all, after seeing over 50 templates, I must say this is a finalist with another one. Very very good job. I’m in love

Few questions though:

1) I could not find any compare products functions. Is it available? if not, for a developer how hard would it be to add this funcionality ?

2) Product zoom – again, could not find an option for that. Is it available?

3) Is there different product page layout. Such as “standard” tabs instead of the vertical layout you have.

4) I was very interested in your content builder. Do you think it is possible to add a “Tour” where each heading reveals different product category ?

5) Still about your content builder – Does “Code Snippet” means I will be able to call PHP functions ?

Many thanks !

SwiftIdeas

Thanks, glad you like it!

1) I don’t think this is something WooCommerce offers as standard, it would likely be functionality added by a plugin, although I’m not aware of any that do this – check CodeCanyon maybe?

2) Yes, it’s built in to the theme, and you can enable it in the Theme Options.

3) Not as standard, but we’re likely going to add the option of reverting to tabs in the next update if it’s a preference.

4) You could do this within an accordion asset within the page builder.

5) Code snippet is for displaying code examples, but you could add in php code through a plugin that allows you to call php code through shortcodes.

Hope that helps!

- Ed

NeutrinoTeam

Hi Ed,

Thanks for your reply. I will give a go :)

I will really appreciate if you could release an update with a standard product template soon.

Many thanks.

SwiftIdeas

You’re welcome! We’ll see what we can do.

- Ed

Hi as soon as I activate the oAuth twitter feed plugin my theme breaks, any ideas why this might be guys?

SwiftIdeas

Replied to your email message.

- Ed

Hi, i’m new to wp commerce themes. Found that your design is so beautiful. Is it possible to make all product photos in square size? Do I need to make lots of changes in css file? or just upload square photos could do.

Thanks.

SwiftIdeas

Hi there,

You can set the size in the WooCommerce settings, no code editing needed!

- Ed

Hi as soon as I activate the oAuth twitter feed plugin my theme breaks, any ideas why this might be guys?

SwiftIdeas

Just replied to your email message.

- Ed

soumagnac Purchased

Hi

How to change text for maintenance mode ? (want to translate it)

How to change language selection in header ?

Thanks

Ed

SwiftIdeas

Hi there,

You can change it in functions.php line 239.

- Ed

Great theme,, I’m working on it for a client. Where do I set the option to add a product to a page from the home page? Thanks!

Default-user

I’m sorry I meant to type, how do I enable the ” add to bag” option for products on the home page. Here is the test site:http://lookatexamples.com/rs2/

SwiftIdeas

It shows select options as they are variable products.

- Ed

Any idea why the menu would hide behind the product image?

I’ve been looking for instances of z-index to modify, but having no luck so far…

http://spacecraft.ironfistmedia.com/shop/
SwiftIdeas

Please update the parent theme, as we’ve fixed this!

- Ed

Hi Ed,

Having a minor problem. I’ve created a test item for portfolio and it is not showing up in the URL I set up for the portfolio page “portfolio/”, instead showing up in the link ”/?post_type=portfolio”. My portfolio is not displaying my portfolio items.

Also under my “contact” page, there is a space gap between the page title and google map. How can I resolve these?

If there is an email I can reach you that would be great so i can provide you with more details and my web link. Thanks in advance.

Default-user

Hi Ed, also could you please let me know how i can remove the path on the website. I mean the one which is on the top right hand of every page on the title bar which goes “Home>Clothing>Sample1”.

SwiftIdeas

Hi there,

As I said previously, all support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

Default-user

got it, thanks!

yozz Purchased

Hello,

I would like to install the revolution slider like it is said in the demo but it doesn’t work !! It says that the “external link” doesn’t work… What can i do ?? Thanks

SwiftIdeas

Hi there,

If you’re using the child theme, make sure you enable the parent theme before trying to install.

- Ed

Hello

We are interested in buying the Neighborhood Theme but just wanted to check something first. We realise it comes with Woo Commerce but we need to use the WP eCommerce shopping cart plugin as it’s compatible with our online Accounting & Invoicing Program. Can you please let me know if this will be possible asap as we are keen to make the purchase and get our new website started?

Cheers

SwiftIdeas

Hi there,

You are free to us WP eCommerce, but it won’t be compatible with the theme functions such as the super search or cart header menu.

- Ed

yichu Purchased

Hi, there’s a problem that my site has no top bar after following the document to do the setup and full import. I got an error “Failed to import slide-page ff about office” during the import. Is that related?

What could I do to show the top bar?

Thanks in advance

SwiftIdeas

You can enable the top bar in Theme Options > Header Options.

- Ed

Default-user
yichu Purchased

But top bar is already set to on. Also, there’s only blog content show in the website. The market part is disappear. Is this the default set of full import?

SwiftIdeas

Please check the documentation, it covers how to set up pages and menus.

- Ed

jumpnwow Purchased

Hi ~ Nice theme, thank you. Have a question. The quality of the product thumbnail image is blurred. What should I do? I want a nice thumbnail theme like demo.

I is beginning. Please help me

mitjo Purchased

Hey Ed,

I have been trying to get the revolutionsilder to display full screen images without distorting them with out any luck please me help.

Thanks in advance Mitjo

SwiftIdeas

If you don’t want the images to distort, then make sure they are big enough, and try adding them as image layers, rather than as the background image?

Check this video if you’re struggling with Rev Slider – http://www.youtube.com/watch?v=fCgspm_GaP8

- Ed

Default-user
mitjo Purchased

Hey Ed,

I am aware of that, please advise on what is the right size. As I have been trying to do this through communication and looking through your documentation for the last few days without any success.

At this point I am starting to get frustrated by it so please provide me the correct solution to the problem.

Thanks in advance

Mitjo

SwiftIdeas

Hi Mitjo,

I provided the correct size that we use in my first reply (the screenshot link). The width is the width of the theme (1170px), and the height is whatever you wish to use.

I hope that helps, but you aren’t really explaining yourself well enough.

- Ed

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