1778 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
legarth Purchased

Hi! I tried to upload this picture to my product: http://studietrøje.dk/wp-content/uploads/2013/07/Ved-ikke.jpg

When I access the product page with the uploaded picture it’s broken. It wont load the whole page. What can I do to solve this problem?

I would really appreciate a fast answer!

Zach

SwiftIdeas

Hi there,

All support is carried out through our support forums. This allows issues and changes to be searchable, and to create a better community for users to help each other out.

Click here to access our support forums – http://support.swiftideas.net/

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
okinrav Purchased

The following strings are trasnlated in the .mo files but don’t translate on the website:

  • Non of the “items in the shopping bag” strings
  • Change password
  • Proceed to checkout
  • Edit billing address
  • You have not set up this type of address yet.
SwiftIdeas

Hi there,

1 – This is fixed in the next update. 2-5 – check that you have translated the WooCommerce strings.

- Ed

Default-user
okinrav Purchased

These string are translated in WooCommerce. Does this mean that the problem is on their side?

SwiftIdeas

What theme version are you using?

- Ed

Default-user
okinrav Purchased

1.3.2

SwiftIdeas

How have you translated the WooCommerce strings?

- Ed

Default-user
okinrav Purchased

Yes of course

SwiftIdeas

Sorry, I asked HOW. Did you use the CodeStyling plugin?

- Ed

Default-user
okinrav Purchased

I used Poedit for Mac. But after the changes were not reflected, I installed CodeStyling plugin and the translated strings were acualy there.

SwiftIdeas

“Change password” is in the theme po file. Have you translated that?

- Ed

Default-user
okinrav Purchased

Yes. I did translate it in the theme and woocommerce files.

Default-user
okinrav Purchased

Also half of the forms are not translated on the site, though all the strings are translated in WooCommerce mo files. I mean fields such as Town / City, State / Country, Postal / Zip …

SwiftIdeas

I would have to assume that this is how you’ve translated the WooCommerce files. Can you check that your po/mo files are in the correct place within the WooCommerce plugin language folder?

- Ed

Default-user
okinrav Purchased

Yes, they are. Everything is in place. All other strings I’m translating are being reflected on the site.

Default-user
okinrav Purchased

Also “Your selection (%d item) ” translation doesn’t show up on the site.

SwiftIdeas

Can you email me, and I’ll send over the latest build which has some strings fixed – http://themeforest.net/user/SwiftIdeas

- Ed

Default-user
okinrav Purchased

Received the latest build. Didn’t help. Also “Unit Price:” and “Quantity:” don’t work. Should I transition to the forums? :)

SwiftIdeas

Both are there in the po file, try searching for them.

Yes please, will be easier to track.

- Ed

Default-user
okinrav Purchased

They are there, yes. And translated. Though not appear on the site…

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, since updating to 1.3.1 all my custom CSS went out the window and when I try and re-add them they don’t work?

please help

thanks

Default-user

also – question2: is there any way to change the portfolio carousel to not be square thumbnails but large portraits?

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

Default-user

Hey Ed, Ok I’ll sign up to support – only thing is your answering most peoples questions here so its confusing. Otherwise I would have done that in the first place.

SwiftIdeas

I answer quick questions where possible to save time, but we are transitioning to have all questions asked over on the forums.

Thanks,

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

Is there anyway to implement this theme on Magento ?

Thanks,

Nave

SwiftIdeas

Hi there,

Unfortunately not, WordPress only!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, can I remove “Free” or “New” mark on the thumbnail image of product?

SwiftIdeas

Sure, you can add the following to the custom css box within theme options:

.woocommerce .wc-new-badge, .woocommerce .free-badge {
display: none;
}

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Ed!

I’m wondering if there should be 1 or 2 product-thumbnails in mobile view of homepage 2:

http://neighborhood.swiftideas.net/home/home-example-two/

I like this layout, but 1 feels a bit incomplete :)

SwiftIdeas

Hi there,

This has been fixed, just not updated on the site yet!

- Ed

Robthijs

Ah, so it should work in 1.3.2? Weird. I also still have that menu fallback situation mentioned here:

http://support.swiftideas.net/forums/topic/top-menu-is-hiding-under-product-image-image-attached/page/2/

Even though I removed the old version via FTP, cleared all caches and installed the latest version it still comes up somehow. Can you send the latest version via email?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ed, Why on a mobile device don’t see the “New Arrivals” products? what I have to do? My website is www.experimentajewels.com

Thanks so much. .Gemma

SwiftIdeas

Just checked and I can see them fine?

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
This is 2nd question. Product variation is working in Woocommerce. But when I activate Neighborhood Product variation is not working. You taught me the link: “http://docs.woothemes.com/document/product-variations”. But Product variation is not working in Neibourhood theme. Only works when I deactivate Neigbourhood. “HOW CAN I SEE VARIATIONS AND ADD TO CART BUTTON LIKE FOLLOWING WEB PAGE? ” http://themeforest.net/item/neighborhood-responsive-multipurpose-shop-theme/full_screen_preview/5086341
SwiftIdeas

Do you have the Catalog mode enabled?

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

hi, when i cancelled an order for a customer and log in i get these message by looking on details of the order:

Fatal error: Call to a member function get_image() on a non-object in /www/htdocs/w00fb06d/views24beta/wp-content/themes/neighborhood/woocommerce/order/order-details.php on line 53

also there’s no details displayed after cancelled. please help what to change.

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to setup a menu item to have the Blog page show up on the menu, but my Attributes does not show Template > Blog as an option. How do I get my menu to show the Blog page?

SwiftIdeas

Create a page, add the blog page builder asset, and then you can add this page to your menu.

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
fadbad Purchased

Hello Ed, how can imake the theme compatible with JETPACK infinite scroll function. Thanks

SwiftIdeas

This isn’t possible as standard, but we can look into it for a possible future update. Thanks for the request.

- Ed

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
mirap Purchased

Hi! Is there already Czech localization of this theme? I will be helpful… I tried to make one, based on help in WP codex. Although I found one sentence in .po file and tried to replace it (then, I even hardcoded it in original php file), nothing changed and it’s still in english. This “testing” sentence was “Unfortunately, your shopping bag is empty.”. Can you give me any hint what may be wrong? Rest of my WP is in Czech, I’m not using any caching plugin, I removed caches in my browser as well. Thanks.

SwiftIdeas

Hi there,

Make sure that you have added the file to the /language folder, and also set the language in wp-config.php

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
wien Purchased

hi there, I have a problem in the “new arrivals” section, I uploaded new pictures and they all appear blurred in those boxes. Any suggestions?

Thank you Wien.

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hey Ed,

I just noticed that if you make a variable product, it shows the word “variable” in the breadcrumb. Do you know how to remove the word only? I do not want to disable the breadcrumb all together.

Here’s a screenshot – http://oi42.tinypic.com/muvfhy.jpg

Thanks.

SwiftIdeas

You can set the options in Settings > Breadcrumb NavXT > Post Types > Product.

- Ed

SamuelNabz

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
okinrav Purchased

Also serious crossbrowser bug:

https://www.monosnap.com/image/uiDX1Bbk7zGPFRaSW0CHHHTit

Tested in Chrome Mac

SwiftIdeas

Testing here, can’t replicate. What version of Chrome are you using?

- Ed

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Israel
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars

Hi,

Two quick questions,

A) For some reason when I try to set new values in the child theme style.css it is not overriding the parent theme style. What am I missing ?

B ) What would be the best approach to set the boxed version to max width of 1000px ?

Fast reply would be very appreciated. Thanks !

NeutrinoTeam

One more question: How can I make a transparent background ?

SwiftIdeas

Hi there,

A ) Try adding !important to the declarations

B ) You’d need to edit the /css/bootstrap-responsive.min.css and /css/responsive.css files, to edit the values for the 1200px+ screen sizes

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom

I would die to have a HTML version of this…

Don’t want to spend 4-5 days chopping this up from the WP version back to flat HTML, can be very very painful :)

If you don’t want to release on themeforest im happy to make a private purchase, i have bought 4-5 of your themes previously!

Thanks Vincent

SwiftIdeas

Hi Vincent,

Thank you very much for the repeat purchases, we really appreciate it!

Unfortunately we don’t have a HTML version, we went straight to the WordPress development – apologies!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Ed / Swift Team,

I put up some questions on the forum, as im waiting for answers (no rush so don’t worry not ment to sound angry haha) i came up with a small question that could be resolved fairly quickly maybe :

Your demo shows a line (border) under text block titles, but on my website i don’t see any border under the titles, i really like the border so could you tell me how to get them there ?

http://www.nip10.nl/test/de-proefbox/
Default-user

Also the weirdest thing happened.. i have exactly the same full width textbox as your demo, i’ve put in the column shortcode but the alignment of the second column is totally off… can’t see any difference in my code and the demo content code…?

SwiftIdeas

In your caption.css file you have the p tag set as 400px width?

Try using a full width text block with alt background to get the headline border.

- Ed

Default-user

Hi Ed,

Sorry for the late reply my internet was down and i couldn’t get it back up..

Anyway i can’t find the caption.css file ? it’s not in my css dir and i can’t find it in the editor in wordpress either?

Best,

Ankie

Ps. i’m already using a full width text block ??

SwiftIdeas

You can edit it where you edit the slides in the Revolution Slider plugin.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 100 and 199 users

CSS Missing: A big problem is that the theme/css does not show the menu hierarchy (of category widgets) in the left sidebar. Can anyone help? There is a question in Forum – but no response: http://support.swiftideas.net/forums/topic/how-to-working-with-categories-and-categories/

SwiftIdeas

Replied. That’s not an issue with the theme, it’s a WooCommerce widget and it doesn’t support that as standard.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

When I try to checkout. Paypal tell me that my basket is empty. Do you know if your theme works with Paypal Standard ?

What I’ve to do to it’s works ?

Thanks

Ed

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

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