1769 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
fadbad Purchased

Hello, when i set the product price to ZERO, it’s not showing in frontend. How can i fix that. Thanks

SwiftIdeas

Hi there,

I’m pretty sure this is standard WooCommerce functionality. Would you prefer it to show free?

- Ed

fadbad
fadbad Purchased

actually i’m using the theme for a client that wants the cart to function as REQUEST FOR QUOTE so i need the products to show without prices but couldn’t find a way to show the zero priced products. Your help is much appreciated

SwiftIdeas

Your best bet would be to search for a WooCommerce extension for something like this.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ed, hopefully you can help me out with something. I edited out the css file for the single product’s photo to fill in the content, so instead of having one tiny photo on the side and the description on the right, its the whole photo and the description on the bottom – i attached 2 screenshots so you can see:

http://thesneakerspy.com/screen1 http://thesneakerspy.com/screen2 the only problem that I have and I wish you can help me out, is that the images are pixelated for example – http://thesneakerspy.com/wp-content/uploads/2013/09/IMG_8957-562x374.jpg

its a 562×374 and I need that file to be 1170×779 for some reason wordpress or the theme is uploading the photos for the listing 48% smaller. Please help me out Ed.

SwiftIdeas

Hi there,

Edit /woocommerce/single-product/product-image.php line 55:

$image = aq_resize( $image_link, 1170, NULL, true, false);

- Ed

Default-user

Thank you Ed, I did that and still when I upload a product, that image is 562×374 and not 1170×779

SwiftIdeas

Try changing line 91 as well.

- Ed

Default-user

Nope – still uploading at 562width :/

SwiftIdeas

Those are the only 2 instances that set the size to 562. Make sure that’s what is uploaded.

- Ed

Default-user

thesneakerspy.com/wp-content/plugins/woocommerce/templates/single-product/product-image.php – right?

SwiftIdeas

No, /neighborhood/woocommerce/single-product/product-image.php

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, is there a way to have as a homepage a fullscreen image only ? I removed all widgets and shortcodes under the slider but didnt finf a way to have a responsive fullscreen slider . Thanks for your help :) Great work anyway.

Bouch’

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Has been a member for 0-1 years

I am planig to purchase this theme. what kid of support I can expect. I ts Importent for me because I m new to wordpress.

SwiftIdeas

Hi there,

We provide complete documentation files with the theme, and dedicated support through our support forums. It is expected for you to have an understanding of WordPress, but it’s very easy to pick up!

- Ed

Default-user

can I change the “font” and “font size” and ” font color” of the text.

SwiftIdeas

Yes, these are configurable in the theme options panel, and the live color customiser.

- Ed

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years
seh1970 Purchased

hi, do i have to update the child theme too or only the main theme? thanks

SwiftIdeas

Just the main theme.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m considering buying this great looking theme?

Any disadvantages in changing the language? (I’m new to wordpress)

Thanks

SwiftIdeas

Hi there,

No disadvantages in changing the language, although you will have to translate the theme text strings.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey guys,

I’m having problems with the font options. I have the body font using Google Webfonts and the headings and menu fonts served by Fontdeck. When using this combination the Google fonts fail to load. Is this something you can fix?

Also, not a huge issue but it would be nice if the Google Webfonts option had a text field that took precedent over the drop down list you provided. This would give a little more flexibility with customizing the font type and weight.

Thanks for your help!

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, I’m trying to figure out why all the product pictures are zoomed to a certain size. I set the image sizes in the catalog, and regenerated all images. Find examples here: https://dl.dropboxusercontent.com/u/6929507/2013-09-29_19-22-18.png

All my product pictures will have a resolution of 422×720. All images are zoomed and a bit blurry and zoomed. I already tried the following solution, but it did not work: (/woocommerce/single-product/product-image.php line 55:) $image = aq_resize( $image_link, 422, NULL, true, false);

Please help me.

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Per Purchase Q -

Is it possible to have a Header Banner/Image for a product category?

Such as:

http://flatsome.uxthemes.com/product-category/men/

Thank you.

SwiftIdeas

Hi there,

Not like that, but you can have sections above the products with the category description in.

- Ed

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years

Is it possible to have separate wholesale accounts or signin to wholesale catalog? I presume not, but it would be nice to be able to operate wholesale accounts as well. Do you have any recommendations or suggestions?

Thanks so much, Brian

SwiftIdeas

Hi Brian,

We aren’t aware of any extensions that do this. Your best bet would be to search CodeCanyon / WooThemes extensions.

- Ed

Default-user

Thanks again, Ed!!

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I’ve tried to het the slider full width, the website is not boxed and the slider is on auto-responsive. It isn’t getting full width..

Some here please

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Japan
  • Referred between 10 and 49 users

Hi~!

Do not have a problem with WordPress 3.61?

SwiftIdeas

Hi there,

No, 100% compatible.

- Ed

  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Europe

Hi Ed,

I have one question. In the single blog post, the featured image is out of the space. Take a look: http://screencast.com/t/9CjiongL It is not at left as should be. It is not aligned. How I can make some modifications here…or is that some bag?

Thanks. Milan

SwiftIdeas

Hi Milan,

Can you provide a link?

- Ed

SourcePixels

Unfortunately not at the moment (but for two days yes). In the meantime, could you give me some advice without giving you a link?

SwiftIdeas

It’s a little difficult, what theme version are you using?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
I need to add Youtube social media. The channel is https://www.youtube.com/channel/UC9vwhpTgmXkxB5pRGfFqWVA When i add the nick name : UC9vwhpTgmXkxB5pRGfFqWVA on the social media setting, it gives me: https://www.youtube.com/user/watch?v=Fr73VtSyptI which doesn t exist
SwiftIdeas

The YouTube link is for a user, not a channel.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there. Absolutely love your theme and thinking of buying it. One very quick question though: there is not a dropdown option box for size on your items. It just says in ‘addtional information’ what sizes there are. There is an option for that, isnt there? I’ve put an item in the basket and it still doesnt specify what size I want.

Please help!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I’m thinking about buying your theme! Very nice style and clean ;-)

Is it possible to display more than 4 “big” products (like new arrival)? For example 3 Rows with 4 columns.

SwiftIdeas

Hi there,

You can use the products page builder asset without having it in a carousel if you’d prefer. Glad you like the theme!

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello,

My Congratulations on this excellent theme! I having couple of issues. Please check my website : http://myhaircity.co.uk 1: The pictures are appearing blurry (even after using the Regenerate Thumbnails) 2: When the page is loading the header seems to scrambles into the photos and content and after few seconds it loads up fully. 3: Some of the widgets don’t seem to work on WooCommerce sidebar i.e I would like to filter the products by brand. 4: Also sometimes the website doesn’t load on others pc’s

Please help me out as I have put in a lot of efforts uploading more then 600 products and 1000 variations with photos.

Thanking you!

SwiftIdeas

Thanks for the kind words!

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • South Africa

Hi there In my search for a eCommerce theme I have narrowed down my final choice to two themes, one of them being the Neighborhood theme.

I have a few pre-purchase question regarding this theme however:

1) Logo size – how much admin is it to have a bigger logo in the header of this theme, as my logo height will be at least 3 times that of the demo theme ?

2) Multiple Users – is it possible to have multiple users sell their items independantly with this theme?

3) Theme capacity – Could you give me an idea of how much content (i.e. products, imagry, etc) this theme is able to handle smoothly without it becomming “laggy”? Is there a limit?

4) Product thumbnails – what are the thumbnail/featured image ideal dimensions? Need to know how much items I can fit in a row and if they e.g. can be any height.

5) Possible Ad space – I see on the demo site the strip that reads “Free international shipping! offer ends May 20th 2013” Is it possible to add imagry to this or having e.g. text widgets here or on the side

6) Currency Converter – how easy is it to convert currency for users / display preferred currency for visitors.

SwiftIdeas

Hi there,

1) The height of the logo isn’t restrained, and you can apply margin to the top of the menu to bring it down to fit.

2) The products are added through WooCommerce, you could have multiple admins to add products if you wanted.

3) No such limit, would depend on image sizes mostly. The theme/WooCommerce won’t limit it.

4) They can be any height, but the width is fixed.

5) Yes, you can add whatever you like here. This is an example of an impact text asset.

6) This would need to be added through a 3rd party plugin/extension, such as: http://www.woothemes.com/products/currency-converter-widget/

Hope that helps.

- Ed

HelgeCPT

Awesome, thank you for the quick feedback. Looks like we have a winner : )

SwiftIdeas

Great!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’ve got problems after installing theme and the needed plugins. I’ve tried to gain acces to the support forum but i do not receive an e-mail with the login details.

The theme was sucessfully installed but whatever i tried to click in my dashboard i recevied this error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in

Could please help me out and/or send me login details for the forum.

SwiftIdeas

Check your spam folder, or try resetting your password.

You’ll need to increase your php memory limits. You can find details of this in the documentation, or ask your host.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’ve got problems after installing theme and the needed plugins. I’ve tried to gain acces to the support forum but i do not receive an e-mail with the login details.

The theme was sucessfully installed but whatever i tried to click in my dashboard i recevied this error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in

Could please help me out and/or send me login details for the forum.

SwiftIdeas

Check your spam folder, or try resetting your password.

You’ll need to increase your php memory limits. You can find details of this in the documentation, or ask your host.

- Ed

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