1766 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’ve got problems after installing theme and the needed plugins. I’ve tried to gain acces to the support forum but i do not receive an e-mail with the login details.

The theme was sucessfully installed but whatever i tried to click in my dashboard i recevied this error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in

Could please help me out and/or send me login details for the forum.

SwiftIdeas

Check your spam folder, or try resetting your password.

You’ll need to increase your php memory limits. You can find details of this in the documentation, or ask your host.

- Ed

Default-user

Thank you Ed for your information. I did not receive any mail in spambox and i can not reset the password. It should be in the same email as where i receive your comments?

SwiftIdeas

Have you created an account on the forums?

- Ed

Default-user

Yes i did, used the name of the profile that bought the theme: HeezenFotografie and added the purchage code that i could download. After that, nothing happens…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Yes i did, used the name of the profile that bought the theme: HeezenFotografie and added the purchage code that i could download. After that, nothing happens…

SwiftIdeas

I can’t find a registered user on the forums with that username. What happens when you try to register?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, is the mini menu bar supposed to work on IE? Its not working on that browser. Also, not displaying well fully on Safari. Thanks for your help.

SwiftIdeas

Hi there,

What version of IE / Safari are you using?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ed,

my customer wanted to leave a feedback but after confirming a review a blank page appeared and nothing followed. What is the problem? Can you help me please? My website is kofemashini.com.ua

Thank you, Alex

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Thinking of buying theme, On the home page under the main slider can I have the products catagories with their titles and thumbnails and then under that featured items? Also in the main navigation can i have a menu item such as “signature collection” that is a link to the catagories page? Thanks! The theme looks beautiful!

Default-user

also can the parralax images be used on the home page easily?

SwiftIdeas

Hi there,

Yes, you can do all those. Parallax images can be used on any page!

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Presale question – do you have any showcase websites from customers so I can see the variations of what can be done?

SwiftIdeas

Hi there,

We don’t as such, but I can send you over one example that I have to hand if you email us via our profile.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Does this not have rebuilt facebook login for potential shoppers?

SwiftIdeas

Hi there,

Can you explain a little further what you’re looking for?

- Ed

usnraver

For customers who want to sign up – most signs have a “Login with Facebook” button – so you sign up using your facebook credentials.

SwiftIdeas

I haven’t seen this integrated within WooCommerce, but may be possible with an extension. We’ll add it to the wishlist to look into in the future.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi im thinking of buying this template is it mutli language ready? is it .po ready?

SwiftIdeas

Hi there,

Yes, po file included!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ajinsys Purchased

Hello,

I wanna insert sample data of http://neighborhood.swiftideas.net/ Can you help me? :grin:

SwiftIdeas

Please check the documentation, as it covers all aspects of the demo content import.

- Ed

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Microlancer Beta Tester
  • Sweden

Please give us a megamenu for this theme or at least a second menu position like the primary menu. Why? Well, take a look at your “features” menu item and see that in order to see it without scrolling, one needs a 27” screen with retina resolution. A dropdown menu is fine and dandy if you only have five product categories, but when you have about 50 of them, the menus will look like your features menu, which is a fail. Otherwise this is a GREAT theme! and I’m looking forward to buying it once it has a proper menu system.

Also, and this is just an idea, what about just making the header an open space that one can fill with drag’n’drop items from the page builder? This would solve many headaches, if one could just define number of columns, rows, menus, logo space, search box etc… You would really think outside the box with that. There are so many great themes, but they are all lacking in making the header totally configurable!!

I’m eagerly awaiting your answer and thoughts on this, because I need to buy a theme for my customer this week…

SwiftIdeas

Hi there,

Thanks for the feedback. We are hoping to add a mega menu in the near future, but for now you can easily use the Uber Menu plugin, and it works great with Neighborhood.

A page builder configurable header would be nice, but isn’t something that is feasible for us at the moment – we’ll see what we can do in the future though!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Greetings,

I would like to know how to change currency from EUROS to dollars

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’ve just purchased your theme for my online store, It’s really great theme but I have a question. Can I change the fixed width of the layout? I want it to be 960px width not 1170px width.

sorry for my bad english.

SwiftIdeas

Hi there,

This isn’t possible as standard, but you could change it yourself by modifying the css framework.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This theme is gorgeous, and I love the fact that it has e-commerce, but if I don’t need to use the store right away – can I hide it and the buttons that are associated with it (wishlist, shopping cart, etc) if I don’t want the store apparent right now? Wanted to make sure before purchasing.

Thank you!

SwiftIdeas

Hi there,

Yes, all store functionality is optional!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi , Just updated the theme! I believe the images and layout load faster now ? Have you added new features as well? :)

Also , an extra search bar pops up on the left side of my page . It is not the super search bar. How do i remove it?

SwiftIdeas

Hi there,

You can check the changelog on the product page. We did make a slight adjustment to the scripts that load, glad you’re finding it quicker!

For support, please refer to our support forums. All support is carried out through there. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jinevra Purchased

Hi, I bought the theme yesterday. I uploaded the theme ( using ftp because it doesn’t work using the wp theme uploader ) and activeted it, but there’s an error on class-tgm-plugin-activation.php

this is the link http://jinevra.com/demo/ladymitsuko/

Could you help me? Many thanks

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy
  • Sold between 1 and 100 dollars

i have a problem with super search, don’t work olso in your demo site

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello.

Pre-purchase question.

I would make this theme into a catalog instead of having a cart/bag and turn the buying functionality off using a woocommerce plugin.

I would like to know is if I would be able to remove

1. ‘bag’ from the header using css / other method 2. When in the shop and you hover over a product it displays “add to bag” – are you able to remove that 3. I also have the woocommerce plugin “product inquiry” – I see how you have the ‘description’ , ‘additional information’ , ‘reviews’ in an accordion style. Would adding that plugin and having a lot of information be an issue?

Thanks

SwiftIdeas

Hi there,

We have a catalog mode included with the theme.

1) Yes, this is optional in the theme options. 2) Yes, this is optional in the theme options. 3) We have a theme option to re-enable the default tabs if you want to use plugins that add to this area.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can you please reply to my support case “A few Issues” posted by Ollie103. I know it has only been about 18 hours since i started the thread but my site needs to go live soon and a bunch of new problems have just recently popped up.

SwiftIdeas

We’ll get to it as soon as we can.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi guys,

I can’t find how to log in into the support page. I think it’s a bit complicated the get support.

I’m happy about the them but I have one question. I can’t find the place where I can change the color of the ’’Find my items box’’ in the personal shopper area. I have the same issue with the box next to it with ’’X’’. Please help me out!

Cheers BK

SwiftIdeas

Hi there,

You can register in the top right hand corner – http://support.swiftideas.net/

- Ed

by
by
by
by
by
by