1773 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi There,

I am having trouble importing the dummy content, i can’t seem to upload the full file or the individual XML files?

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
midnite Purchased

Hello, sorry to bring this here but was wondering if you guys could answer my support question: http://support.swiftideas.net/forums/topic/shop-products-mini-sale-items-showing-all/

it’s been over a week, normally your guy’s support is lightning fast and solves my issues perfectly.

P.S., great theme, i absolutely recommend it!

SwiftIdeas

Apologies, it seems as though it may have been missed – will get to it now!

- Ed

Default-user
midnite Purchased

Worked perfectly, thanks again!

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
midnite Purchased

Also this other question I had is over a week old and no one has let me know they’ve seen it: http://support.swiftideas.net/forums/topic/crop-images-to-a-max-and-min-height-and-width/

thanks!

SwiftIdeas

Thanks for letting me know, will reply shortly.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
arjanv Purchased

Hi,

Could you make the “Client” logo’s auto rotating? Like a Slider? please let me know.

Thanks

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i have some question before puchasing the theme: a. I’m planning activated the multi language feature that is Indonesian and english, can i manually translate the content? so it would be like i’m writing the same content in Indonesian and then English.

b. Since i will open the store locally and international, is there anyway to have 2 different method in woocommerce? for example: at Indonesian language, i would have local shipping rate, IDR currency, Bank transfer Check out, etc. While at english Language, i would have international shipping rate, USD currency, Paypal Checkout, etc

Thank u

Default-user

Also i’ve opened the demo in iphone 3GS, why is it really slow to open the homepage? also it seems difficult to scrool down, it’s so sluggish

SwiftIdeas

Hi there,

Yes, you can manually translate the content using WPML.

I’m not sure that’s possible, you’d need to ask WooCommerce support that question.

It’s likely because the phone is old, and the fact that the demo has a lot of content on it. It’s likely that your site would have less content, and therefore be quicker.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I am interested in purchasing this theme. Is there an option to select sizes (ex: XL, L ,M,S) when purchasing an item? I cant seem to find it in the demo or screenshot.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Japan
  • Referred between 10 and 49 users

I would like to delete the tag of the thumbnail WooCommerce. Please tell us how. What happens if you modify the php files?

SwiftIdeas

Hi there,

All customisations are done at the user’s own ability. Unfortunately we cannot support these as we simply don’t have the time. If you’re stuck, we recommend you hire a freelancer.

Thanks,

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
andyxcn Purchased

Hi,

For the boxed layout, I would like the width to be max of 960px. How do I do that? Would you be able to provide specific instructions as I’m not exactly a guru with CSS.

Cheers, Andy.

SwiftIdeas

Hi there,

All customisations are done at the user’s own ability. Unfortunately we cannot support these as we simply don’t have the time. If you’re stuck, we recommend you hire a freelancer.

Thanks,

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how can i remove all the f** dividers? =)

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

How can I customize the “Swift Framework Advert Grid Widget” so that the shadow background disappears?

Thanks for your help

SwiftIdeas

You can add the following custom css to the box within theme options:

.sidebar-ad-grid {
-moz-box-shadow: none;
-webkit-box-shadow: none;
box-shadow: none;
}

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
abdel79 Purchased

Hi,

I just notice that the dollar sign ”$” is after the price instead of front of it…how to fix it ?

Thanks

abdel79
abdel79 Purchased

Fixed!!! woocommerce-> settings-> currency position.

But the dollar sign stay on the right next the cart icon.

Any idea?

abdel79
abdel79 Purchased

solved!

SwiftIdeas

Great!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Really basic question but how do I update my avatar image? http://buyachristmasjumper.com/blog/

you can see who it is posted by but I have looked everywhere in the theme options to do this.

Sorry, really basic I know so was wondering where this is?

Cheers,

Jamie

SwiftIdeas

Hi there,

You need to set up a gravatar for your email address – http://en.gravatar.com/

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
MarieW Purchased

Hi – Love your theme – one of the best I’ve ever bought ;) But I have one problem: I’m trying to connect my business paypal account with your theme/woocommerce and have in this connection created a sandbox test paypal account – but when I try to enable the paypal sandbox I don’t get options to fill out the informations from the sandbox paypal account, whereby I can’t connect to my specific sandbox paypal account and test my webshop … any suggestions what I have to do? Best, Marie.

SwiftIdeas

Thanks for the kind words, glad you like it!

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Indonesia
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi,

i need urgent help, since i have launched this website, i just update the woocommerce and i got some errors http://www.sokashop.com/

SwiftIdeas

Doesn’t look like you have your options set in Theme Options > Super Search options?

- Ed

stephanus168

what i got is

Warning: Invalid argument supplied for foreach() in /home3/sokashop/public_html/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 142

Warning: Invalid argument supplied for foreach() in /home3/sokashop/public_html/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 142

Warning: Invalid argument supplied for foreach() in /home3/sokashop/public_html/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 142

Warning: Invalid argument supplied for foreach() in /home3/sokashop/public_html/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 142

stephanus168

Hi,

looks like you need to update the theme, since i update the woocommerce, some of features not working, like the sidebar, now i can not show the attributes on my sidebar

stephanus168

the product category widget not showing up, faq features also not working

SwiftIdeas

It seems that the latest WooCommerce update has caused a few issues! The issue you are seeing is because the update has affected the standard WordPress get_terms function. I would assume this bug will be fixed by them quickly!

- Ed

stephanus168

Hi,

What about the feature like faq and also the super search? Did the woocommerce update affect them too? And can how do i use the older version since i have updated to new version with this bugs?

Regards,

Stephanus

SwiftIdeas

FAQs uses get_categories() and Super Search uses get_terms(), all of which seem to have been affected. You can download old versions here – http://wordpress.org/plugins/woocommerce/developers/

- Ed

stephanus168

Hi,

Thanks for your help, which of the version that best for your theme? And how can i upload it into my website?

Regards,

Stephanus

SwiftIdeas

Use 2.0.14 as this was working fine. You’ll want to uninstall the current plugin, then upload the zip you download in Plugins > Add New > Upload.

- Ed

stephanus168

Hi,

Thanks, but the woocommerce have just updated. btw how do you put subscriber box in your footer widget like in your demo?

stephanus168

Hi,

i would like to ask another question, do you know any plugin that help the seo and the google snippet?

SwiftIdeas

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Italy
wamboo Purchased

Hi, great theme but after installed woocommerce plugin WooCommerce by WooThemes versione 2.0.15, i can’t see nothing in plugin/installed plugin… Have you an idea ?

Thanks

SwiftIdeas

What can’t you see? It seems that the latest WooCommerce update has caused a few issues!

- Ed

wamboo
wamboo Purchased

I see a white page in appearance, installed plug in if WooCommerce 2.0.15 is installed …. any idea ?

wamboo
wamboo Purchased

which version of woocommerce is compatible for this theme ?

SwiftIdeas

Use 2.0.14

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Sweden

Hi, I registred me at your http://support.swiftideas.net/ site on the 11th BUT still not recived the mail with password from your system (I think that the message on your site said that the mail will be send imeditely). But now its a couple days and still nothing… I checked also in the spam folder, nothing there either.

Please can be kind and double check what happened with my registration (azura_eyes). I need the account to read/report some issues on the support site. Thanks!

Default-user

Still no account mail to your support site :( PLEASE respond, I NEED to be able to enter the support site! Thanks!

SwiftIdeas

Hi there,

Have you checked your spam folder? Please try to recover your password with this form – http://support.swiftideas.net/wp-login.php?action=lostpassword

- Ed

Default-user

Ed,

Thanks but as I wrote before I checked the spam folder (always do. I am quite advanced Internet/computer user :).

STILL I CAN NOT to LOG IN to your support site. The scenario:

- after I got the theme I registred and verify my username + Purchase Code on your site http://support.swiftideas.net/wp-login.php?action=register - them the message about getting password was dispayed - I waited for the password email, checked inbox + spam, NO MAIL - now when I do Reset password -> ERROR: There is no user registered with that email address - and when I try to Register again -> Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.

So you see that there is a mismatch somewhere. Please delete my account so I can do the registration again OR sent me the password email.

I NEED the access to your support site, ASAP!!!!

Thanks!

SwiftIdeas

Email me your username and I’ll see what I can do to help you out. http://themeforest.net/user/SwiftIdeas

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
AmirahC Purchased

I purchased this theme and installed the recommended plugins except for the Revolution Slider. I keep getting this error message:

An error occurred while installing Revolution Slider: Download failed. A valid URL was not provided..

Can anyone provide help?

SwiftIdeas

Make sure you have the parent theme enabled when installing the plugins.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, is it possible to enable the slider directly under the header so it will run the entire length of the body and a sidebar? The way my site is currently set up, the slider is a smaller width because of the sidebar, is this possible? Thanks for your help!

  • Has been a member for 0-1 years

Hello! I have another question relating to woocommerce and the Neighborhood theme as I am pretty new to the wordpress world and still trying to learn. I’m reading all the woocommerce documentation on taxonomy, product categories, menus, pages and I’m so confused.

Is it possible to create a main navigation menu bar that includes women, men with a dropdown for each gender for the product categories? It seems pretty simple but I can’t figure it out!

I would like to recreate this shop’s menu: www.vooberlin.com (ignore the vertical styling) When you click on women you get a new arrivals page and a product categories sidebar. Same with men.

How could I make such a menu? Pages, attributes, variations, product categories, menus? HELP! :) Are there any plugins I can get? And also would it work with personal shopper?

Thanks for any help in advance!!

-E

SwiftIdeas

Hi there,

Yes you can, you’d just create custom menu items that would be the category links.

The personal shopper would work based on the categories and attributes you set up. Categories would be the product type, and attributes would be colour, size, etc.

Hope that helps.

- Ed

Default-user

Hi Ed,

And thanks for the super quick reply.

So I would create one product category for men, one product category for women (with product subcategories for each gender). Then would I need to create a new menu of pages, links or product categories(?)?

How would the women page display new arrivals of only the women stuff and the men page of only the mens stuff like in the example I posted?

Thanks again!

-E

SwiftIdeas

You could have men/women as the parent category yes.

The menu would be created with custom links, that you can get by navigating through the categories in the shop.

You can set a category for the asset to only show products from.

- Ed

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