2122 comments found

how does “best sellers” and “top rated” work? is it automatically curated? or would I have to update that myself.

SwiftIdeas

They are generated automatically based on which products have sold the most, and which products have the best rating.

- Ed

this might be a silly question, but can the default price be changed to dollars?

sorry for all the questions i just really like this theme.

SwiftIdeas

Yes, this can be set in the WooCommerce options.

- Ed

Is it possible to change the currency to Danish Kroner and is it able to handle Danish credit cards?

SwiftIdeas

Hi there,

Yes, currency is supported as standard. Check here for payment gateway support – http://www.woothemes.com/gateway-countries/denmark/

- Ed

Is it possible to change the currency to Danish Kroner and is it able to handle Danish credit cards?

SwiftIdeas

Hi there,

Yes, currency is supported as standard. Check here for payment gateway support – http://www.woothemes.com/gateway-countries/denmark/

- Ed

Hello
Is this theme 100% compatible and safe to use with below plugins

1. SEO by Yoast
2. W3TC
3. Hide My WP (Codecanyon)
4. Schema rich snippets for woocommerce

I am asking this because, We have used so many themes and found that many themes breaks specially on using W3TC and that’s why we wanted to switch over to this beautifully designed theme.

Also, if we want to change the name from neighborhood to “Our Company” name, then do we just need to change the name of the folder and /or the name is CSS or something else

Will this also be possible if we use Child theme
And one last thing- If we use Child theme, then also will we get update notification or not.

Thanks

SwiftIdeas

Hi there,

We’ve tested SEO by Yoast, but not the others. W3TC always needs configuration, especially with the minifying. We recommend using Better WordPress Minify for that functionality.

Yes, you just rename the folder. You will still be able to update in Appearance > Themes if you use the child theme.

- Ed

If I have only 5 products in some categories, I can make the column show only 5 columns that fill the width of the page using ( Extra class name )?

I am using Products in the Page Builder.

Thanks for the help!

SwiftIdeas

You’d need to change the product output code, or override the css, whichever you’re more comfortable with!

- Ed

CR786 Purchased

Hey I need some help, can I possibly give you my login to wordpress and can you properley install my theme with my own customizations I tell you. I’m having a hard time and need this done ASAP. Thanks and Regards.. :) I would really appreciate it.

SwiftIdeas

Hi there,

All customisations are done at the user’s own ability. Unfortunately we cannot support these as we simply don’t have the time. If you’re stuck, we recommend you hire a freelancer. Please check the theme documentation if you’re struggling with certain aspects.

Thanks,

- Ed

regpaq Purchased

Have you received any reported problems with Wordpress 3.7? For some reason, my color choices are not saving in Themes>Customize. It’s not showing a preview either and I tried this in Safari and Chrome

SwiftIdeas

Working fine here, can you try deactivating any plugins that could be conflicting? Check for any JS errors on the page.

- Ed

hi, i have setup at attribute setup page, COLOR: BLACK, BLUE, YELLOW

at product page attribute section, i selected color attribute, and put value BLACK | BLUE

at the product page it only shows as description as below and not able to select: COLOR BLACK, BLUE

how do i let people able to select different color attribute when at purchase?

eg. BLACK $20, BLUE $30

SwiftIdeas

Hi there,

See the WooCommerce guide here – http://docs.woothemes.com/document/product-variations/

- Ed

I’m basically sold on this template was wondering if you this theme supported SagePay?

SwiftIdeas

Great! You would need a plugin as WooCommerce doesn’t support it as standard, but something like this should be fine!

http://wordpress.org/plugins/sagepay-direct-for-woocommerce-payment-gateway/

- Ed

Purchased your theme. Like the features a lot

However, after using W3TC plugin i found that Home page works, shop page works but Single product page breaks. I am currently using it on Testing domain http://goo.gl/sdrEJp

Can you please look into the issue. I have not tested other pages yet.

I tried with Standard (default) settings and settings recommended and sent by their support team from W3TC. But even after that it is breaking

Kindly help me to resolve the issue.

Thanks

SwiftIdeas

Still working fine with chrome after multiple hard refreshes. Can you try an alternate computer?

- Ed

Default-user

I tried at my office PC, that works fine there at once, but the moment i open performance tab of plugin from backend, it breaks up upon hard refresh.
chrome is showing Version 30.0.1599.101 m, uptodate

I have already disable minify > JS.
I noticed that when i also disable CSS from Minify > CSS >CSS minify settings, then only it works.

Hope with this information you can conclude some better solution :)

Kindly help me to resolve this issue Thanks :)

SwiftIdeas

It’s likely because it’s including CSS in the wrong order. We recommend using Better WordPress Minify for minification, as it’s tested and works perfect!

- Ed

Hey, I just downloaded the lastest theme update. Now there is a box in the top left corner of my site called the ‘Style Switcher’. This is on when I am not logged in, so customers can see this too. Hopefully they cannot mess with site style. How do I remove this box?

Fernando

SwiftIdeas

Do you have the styleswitcher enabled in Theme Options > General Options? Check this, and turn it off if it’s on.

- Ed

How well does it handle 24-32 image gallery photos?

SwiftIdeas

Hi there,

Are you referring to product image gallery photos?

- Ed

Hi ED, Any suggestions how can i imporve page load time. I have mostly the similar content like demo and even the pics are small in size and well optimized still give me close to 6 secs.

your advice will be really helpful.

AD

Domain adsingh.com

SwiftIdeas

Hi there,

I would recommend using Better WordPress Minify + WP Super Cache.

Hope that helps.

- Ed

Ed,

For some reason, I can’t see an area to add coupons on my checkout page. Can you check it out?

firstcomeslovecrafts.com

Thanks!

SwiftIdeas

Have you enabled it in the WooCommerce settings?

- Ed

Hi there,

my first language isn’t English, so I have a small question about the license. What is the main difference between the regular and the extended license. Regular license is when you use the template, when the products on the site are for free? Extended license is used when the customers need to pay a price for one of the products?

Thanks!

SwiftIdeas

Hi there,

No, the extended license is only if you want to include the template in something you sell. If you want to use the template for a single website, then all you need is the regular license.

Hope that helps.

- Ed

I’m waiting for a response from your days on the support service. Are two weeks I try to import the contents DEMO (I think that someone who buys your theme, it does so for the contents) without succeeding. As I have already written on the support forum, my PHP server configuration is this.

memory_limit = 128M upload_max_filesize = 20M post_max_size = 20M

Please respond.

SwiftIdeas

Hi there,

Can you please let me know if you’ve tried uploading the split XML files? Have you contacted your host to ask them if they know of anything that would stop the process?

- Ed

Default-user

Ive tried everything. I asked my provider to increase memory, etc., these are the current settings:

memory_limit = 128M upload_max_filesize = 20M post_max_size = 20M

This is the error message WORDPRESS gives me when I import the files demo, everyone, even those split from 200kb.

“Failed to import slide-ff page about office”

SwiftIdeas

Don’t worry about individual messages such as those – those are for features that are no longer included. Do you get the all done message at the end? You should still have the content imported.

- Ed

Hi Great looking Theme..Congrats!

P.P.Q

RE: Promotional Code @ Checkout

When viewing the cart on iOS its not possible to ADD Promotional CODE, I also took a peek on Android and have the same issue..

You can also see the issue when you make the browser smaller during checkout…

If no fix, can we switch OFF the Promo Code option?

Any Ideas?

thanks Mark

SwiftIdeas

Thanks!

Can you let me know the exact issue you’re having? I can see it working fine here!

- Ed

Hello SwiftIdeas
Does your this theme supports mega-menu. If so,

1. Upto how many levels or depth

2. Can images be used also, as generally these can be used in mega menus.

3. In sidebars, can product / posts categories be shown with 2 and 3 level deep, without editing any file or using custom CSS.

Thanks

SwiftIdeas

3. Yes, as many levels as you like.

2. Yes, many users currently use it.

We have it planned, but no date for inclusion as of yet. Quick view is something we’re not too keen on, but will think about for the future.

Thanks,

- Ed

Default-user

Thank your for your generous response :)

can you provide me any live site links who are using Ubermenu on this theme
Would like to see how actually it works and layout :)

Thanks for considering the points.
Wish the “Quick View” could also be in your plans

Thanks

SwiftIdeas

Unfortunately I don’t have any examples to hand, but will keep an eye out for you.

- Ed

Hi i was setting up this template but found an serious issue which i cannot solve quickly enough. When hovering over add to cart button in a grouped product it is overlayed with an color but text is gone. see http://test.marinol.nl/product/optima-red-top-6v-50ah/ for the example. Where can i fix the problem

SwiftIdeas

Set the accent and accent alt color in the color customiser to be different values. Ideally the alt colour would be #fff.

- Ed

Default-user

i set those setting but it won’t make a difference. In a normal product it works fine as you can see here http://test.marinol.nl/product/ctek-mxs-7-0/ It seems like something is broken in the add to cart (grouped product)

SwiftIdeas

Just checked and looks fine now?

- Ed

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