2060 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ugphila Purchased

Purchased your theme. Seems amazing :)

Just few issues that i have come across initially –
1. Mouse hovering on subscribe text on top bar is not revealing it’s box, just the blueish arrow. :(

2. I used the “Tabs” shortcode on home page, mouse hovering on their title doesn’t display hands (clickable) everywhere within box. Just on some specific areas (bottom part only). Kind of frustrating bug.
You can check both on my site –
www.ushaglobalphila.com

Thanks :)

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

Default-user
ugphila Purchased

Hello Ed
i asked this because these are very common and genuine issues and bugs, for all.

That is why i posted my site link here. for your reference here.

I would appreciate if you could atleast see and find out the issues and post the fixes accordingly.
Thanks :)

SwiftIdeas

1) Have you added the subscribe dropdown content in Theme Options > Header Options.

2) This is because of the revslider shadow, try adding a blank spacer at the top of your content to add extra space.

Both are not theme bugs :)

- Ed

Default-user
ugphila Purchased

Fantastic :) thanks, this helped me to track the solution. That is why i asked you to atleast see the site, now with your response, this helped a lot but not completely as there happens to be some sort of problem

2. i was already using one blank spacer just below the slider but now i have to add another one, then only it works. I think one spacer should be sufficient.

1. There is only one place to enter the content and that is for the Form Code. No place to write the normal content like “Click here to subscribe” or so.
I agree and will add the form Code, but without entering the code itself, it should atleast display the frame or any bounding EMPTY box

Thanks :)

SwiftIdeas

1) You can enter whatever you like into that box, not only form code. Give it a go.

2) One spacer would be sufficient, you just need to edit it and then set the height to a greater value!

- Ed

Default-user
ugphila Purchased

1) Yes, it did. However, did not show proper box. I entered the text Subscribe here. But never mind, i will add the code and i am sure it will work.

2). I didn’t realised this thing. I will remove another one and change the settings of the first blank spacer now.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

When I try to change the color of my footer headings (h4) then the color of the testimonials change too… how to avoid this?

NMillard

Also, how do I change icons in the Content= area? I’ve been looking at the site u’ve linked – http://fortawesome.github.io/Font-Awesome/icons/ – but I only very few icons work when I try to use them. Like content=icon-cog. That one works, but icon-eye doesnt…

SwiftIdeas

Hi there,

All support is carried out through our support forums. We’ve done this so that issues and changes are searchable, and to create a better community for users to help each other out.

Click here to access our support forums.

Thanks!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello there,

I haven’t purchased yet because I am concerned about the image size in the shop.

All of my clients images are square, so having them all the same size isn’t a problem for the tile/grid layout however I noticed the images on the demo are rectangular, so how would I fit in my clients images? It wouldn’t look very good to have these square shaped products in rectangular frames. Is it possible to change the set size for the shop thumbnails?

Thanks in advance!

SwiftIdeas

Hi there,

The image ratio is defined by the height you set in the settings, so you can have square shaped product images if that’s what you want.

Hope that helps!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi,

Any chance of looking into this ticket: http://support.swiftideas.net/forums/topic/urgent-product-images-missing/ ?

All product images are missing, but show up on Twenty Thirteen.

I’ve regenerated the thumbnails and set EVERYTHING up like your demo. Yet it still doesn’t work.

Madness.

SwiftIdeas

Hi there,

Just replied to your topic. This seems like a pretty local issue, definitely not something solely wrong with the theme.

- Ed

Default-user

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
SwiftIdeas

Replied to both, apologies for the delay.

- Ed

  • Bought between 10 and 49 items
  • Czech Republic
  • Has been a member for 2-3 years

As i ask 2 days before (http://support.swiftideas.net/forums/topic/product-page-image/#post-30306)... still without any reaction… i have a problem with product image on my website. Here for example: http://neimobile.cz.preview.wdd.cz/?product=mismo-briefcase#

Can you help me or not?

SwiftIdeas

Replied, apologies for the delay.

- Ed

  • Has been a member for 1-2 years
  • United Kingdom

I found the tags Sale, New, Out of Stock all at one place – “Top rigt” side of the image.

This would be of no use, if we set the product “On Sale” and which is New one also. One will supersede another, while we want to show both the tags.

It would be much better if “Sale” tag can be shown at top left side and “New” can be shown on Top right side. This will be much logical and makes sense

Thank you Ed :)

SwiftIdeas

In the end we decided that we’d show the tags based on what was most logical, based on a priority. We decided against showing two at once due to that likely degrading the appearance.

We may consider this again in the future though.

- Ed

Default-user

I totally agree with you, that currently these are placed logically and on priority basis.

Wish you could cosider it for sure in future.
At a time Sale and New can be shown atleast, this will make sense and will even look better in terms of appearance.

SwiftIdeas

We’ll add it to the list!

- Ed

Default-user

Great. Love to see it soon, hopefully in coming update

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jtastic Purchased

Hi Ed,

please take a look at the support forum.

The theme has some serious load time issues. There have been at least 10 people in a day pointing the issue out. I have been pointing the issue out for almost a month. No support, nothing.

Thanks.

SwiftIdeas

Hi there,

It’s the first I’ve heard of it, and the latest of recent comments was from Wednesday. I’ve replied now though!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi my friend,

Do you have a demo/page with boxed layout? I’ve searched for it but I didn’t find something.

I need to see it before I buy.

Best regards Ali

SwiftIdeas

Hi there,

Sure you can check it out here – http://neighborhood.swiftideas.net/?layout=boxed

- Ed

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi there,

Can I make any change for color scheme?

SwiftIdeas

Hi there,

Yes you can, you can change the colours in the live customiser.

- Ed

Default-user

I mean, I know there are several color scheme options, but I need to know if there are unlimited customize options.

Thanks

SwiftIdeas

Can you expand a little on unlimited? We’ve made it possible for you to customise the colour for almost anything, but we’ve also not added too many options to keep it realistic to be able to customise.

- Ed

  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Indonesia
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi,

are you not updating with open graph features so when the user pin it on pinterest, it will create rich pin.

And also one more suggestion is regarding the social share icons, i hope you can update it with counter or enable the social share on the image product.

Last thing, please check modcloth.com check how the review system appear over there, it is interesting and useful for online store.

Regards,

Stephanus

SwiftIdeas

Hi Stephanus,

I would highly recommend the NextGEN Open Graph plugin – http://wordpress.org/plugins/nextgen-facebook/

Can you explain what you mean by their review system, do you mean the modal to register?

- Ed

stephanus168

Hi,

1.your suggestion is not working for pinterest 2.what i meant by review system, is the buyer can directly review the product, and the visitor can see it directly, instead of comment box. 3.just for suggestion please check http://lookbook.nu/ as you can see the social share buttons is on the place that the visitor are easier to see them, can you make any update like this? i think this is very useful for you templates as well 4.as i explained above, you should add social share to the image in the blog post as well for the visitor, instead they have to share, at the very bottom, near the comment box. 5.the page builder for product carousel not displayed well, when you also use sidebar.

Regards,

Stephanus

SwiftIdeas

1) Are you sure?

NGFB Open Graph+ adds HTML tags (Open Graph, Pinterest Rich Pins, Twitter Cards) to the head section of WordPress webpages…

2) Unfortunately this is WooCommerce functionality – not to do with the theme.

3/4) We’ll consider it.

5) Please log a support ticket with details for this.

- Ed

stephanus168

Hi,

1.Yes, the pin would not include the price of the product, etc, is it not compatible with the woocommerce?

5.I suggest you to update it.

I have more questions. 1.What is the different of the post format when we create a blog post, like standard, aside, chat, etc? i saw, there are some different margin in the section below the title, is there anything else? and is it influence the SEO structure?

2.Is the layered filter nav only works for the woocommerce sidebar, because i tried to assign to other sidebar, and it is not working. If yes, can a create woocommerce sidebar more than one?

3.How do i change the language? i saw on the right corner, there are few languages but, only a demo, should i translate to other language manually, if not using wpml?

SwiftIdeas

Hi there,

1) Ahh ok I see, we’ve sorted this out for the next update. Happy to provide it now if you email us.

5) Suggest we update what? I’ve asked for some details and a link so that we can check what you’re seeing.

1) No, you don’t need to worry about this.

2) No, it should work on all sidebars, but obviously only on shop pages.

3) You can only use the language switcher with WPML.

- Ed

stephanus168

Hi,

1.Just sent you an email from your author box 5.http://d.pr/i/RIvf and http://d.pr/i/EuYp

1.Thanks 2.I see, that is why it is not working in this page http://www.sokashop.com/sale/ actually it will be good idea if people can customise their shop pages for each category, like adding the banner or applying certain sidebar, let say for the bags page to put some stories and short stories, right now, the pages are showed and linked by categories, so it is not possible to customise each of them, this is just a suggestion for you.

3.Looks like we need to buy the wpml plugin? how to eliminate this http://d.pr/i/OWJ3 or if i want just use english, without other dropdown optional?

Regards,

Stephanus

SwiftIdeas

1) Replied.

5) It’s supposed to be 3 columns on a sidebar page, it can’t cross over into the sidebar area.

2) I’m not sure that’s possible within WooCommerce, but we’ll have a look into it for the future.

3) You can disable that within Theme Options > Header Options.

- Ed

stephanus168
1.Thanks for fast response 5.i understand about that but what i mean the size of the thumb is not same as suppossed to be so the hover effect animation is not displayed perfectly Check http://www.sokashop.com/surabaya-fashion-parade-event/ http://www.sokashop.com/special-treatments-batik-cloth/
SwiftIdeas

Ok, I see the issue. If you provide a login in an email I’ll check and find a fix.

- Ed

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi there,

I purchase this theme and when i install i am getting below error

The uploaded file exceeds the upload_max_filesize directive in php.ini.

Please help

SwiftIdeas

Hi there,

Please increase your max upload size within your hosting php.ini file. If you aren’t comfortable doing this, then give your host a quick call/email and they should be happy to do so for you!

- Ed

  • Bought between 1 and 9 items
  • France
  • Has been a member for 5-6 years
ooblik Purchased

Hi there,

I buy your theme beacause I LIKE it, I use it and ask a question the 5/11 on your “support” forum and NO answer, nothnig, nada..is it your normal policy for helping people ? Or is it just because I want a help to “change” some order thing ? Anyway, just an cool answer is appreciate…

Thank’s

http://2.envato-static.com/assets/smileys/crying-c214a0c08de3c69e7f22469036bb7f39.png
SwiftIdeas

Hi there,

Can you provide a link to the topic so that I can check?

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hello SwiftIdeas,

One question – Does this theme have the option to set SALE products for particular duration (option to set start and end dates).
If not, will you be adding it in coming updates.

Because, this won’t be helpful and beneficial if our products keeps showing on Sale “Forever” until we remove the sale price manually.
Adding that control will have more flexibility
Thanks

SwiftIdeas

Hi there,

This wouldn’t be a theme feature, but a feature of WooCommerce – which as far as I’m aware, you can set a schedule for sale products.

Hope that helps!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emanant Purchased

How do I get the older version of slider ‘Home Example #4’ with blue glass building background and clickable tab that expands?

SwiftIdeas

Hi there,

The slider on home example 4 is the swift slider, which you can set in the page meta options.

- Ed

Default-user
emanant Purchased

Hi Ed – In an earlier version of the theme Example 4 was different. I am looking for the older version of Example 4. Thanks.

SwiftIdeas

Unfortunately we had to remove the slider, due to an update to ThemeForest guidelines. You can get the plugin here – http://www.woothemes.com/products/wooslider/

- Ed

Default-user
emanant Purchased

Thanks Ed.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, great theme!

I can’t see the Instagram icon, is it available to add to the top right menu? Also, is it compatible with mobile browsers? Thanks! :)

SwiftIdeas

Hi there,

Yes, you can set whatever social icons you like there.

Yes, fully compatible with mobile browsers.

Hope that helps!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

sorry to post here instead of the forum but i need a quick response. My homepage is boxed and the color of the box is white, how can i make it transparent just for the front page?

SwiftIdeas

Sure, no worries. Just add the following to the custom css box in the theme options:

.home #container {
background: transparent;
-moz-box-shadow: none;
-webkit-box-shadow: none;
box-shadow: none;
}
.home #main-container {
background: transparent;
}

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Japan
  • Referred between 10 and 49 users

HI Demon-site for the Footer “Sign up for our newsletter:” I want to insert. Please tell us how.

SwiftIdeas

That is simply a mailchimp sign up form, you can copy your code into a text widget.

- Ed

jumpnwow

I’m sorry, “mailchimp sign up form” code, please tell us. Please help me.

SwiftIdeas

MailChimp is a marketing campaign manager – http://mailchimp.com/

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I lost my password on Swift Ideas and the lost password function doesent work. Need to get in to the forum.

SwiftIdeas

Hi there,

What do you mean the function doesn’t work? Email me your username and I can reset for you. http://themeforest.net/user/SwiftIdeas

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • South Africa

Clearly posting on the support forums has been pretty useless to this point. I purchased the theme over a month ago, the basic setup of the theme is giving issues I have never had with any other Wordpress theme I have worked on so far. Please see my support ticket created long over a week ago which still hasn’t been answered to this date:

http://support.swiftideas.net/forums/topic/having-problems-or-issues-with-xml-demo-content-upload-try-this-solution/page/7/
SwiftIdeas

Apologies that the topic was missed – I’ve just replied.

- Ed

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